Solid business. I recommend Ball Plumbing and Heat. On time, keep their word, give a break if they…read morecan. I wouldn't hesitate to use them again.

Wonderful timely service. Well trained employees. Nothing but raves for all the people from who…read moreanswered the phone to the installers. Thank you Dan Ball.

I cannot say enough positive things about my experience with Pritchard Bros. Our boiler went out…read moreand they were able to quickly replace. Mike was extremely patient and explained pros and cons of several different options. The service techs were friendly, efficient, and left a clean work area. They called ahead of time to say they were coming over and followed up after the work was done. The only other time I had such a positive overall experience with anyone in the service industry was with these same people several months back regarding plumbing issues with our rental. They are the only contactor I will now call and they have restored my faith that there are good people /contractors available. I felt the entire team genuinely cared about doing the right thing for our situation rather than just being another service call to tackle that day. That they also cared about keeping the cost to what was affordable speaks volumes to their integrity. Thank you for being such a life saver to us when needed and asset to our community. You are appreciated.

Exceptionally fast, clear, helpful heating service. They arrived on time, diagnosed the issue…read morequickly, explained the repair, retrieved the parts immediately, talked through each step of the repair as they were doing it, and educated me broadly on the care and maintenance of my system while they were working. The price was clear and fair. I couldn't have received better service.

Excellent service. The did the plumbing for our new build. Everything is easily accessible and…read moreorganized nearly. Highly recommend.

My mom's water heater went out, but no one knew that until we came to visit. She moved to a…read moreretirement home in January and no one is in the house full-time. We called Kitt's and asked them to check it out. They said it would hopefully be the next morning before someone could be there. We returned that evening from visiting my mom and there was a new water heater installed, ready for use. These guys are the best! Call them for any plumbing need. Great job guys!

Poor quality work from under qualified technicians. They bumble around while you're being charged…read morealmost $100 an hour. (Also charged me a full hour each way on a 35 minute drive) First time I called was for a boiler. Having been new to boilers I was unaware of my need to top off the water tank manually. They then sent 2 people who then OVERFILLED the boiler and both stood there for 45 minutes to let it drain. Which I paid for. Unfortunately got a new install furnace done by them as well last fall. They cut the lines to my old ac condenser for the install and never told me. Was a nice surprise to find in the spring. I tried to use them one last time to bleed a boiler after not being able to find ANYBODY else. They waited 3 weeks until the the day before the appointment to cancel and say they wouldn't come because I was upset about my previous service. I think after spending 5k I'm allowed to expect good service, but they disagree. 0-10 if I could

I recently installed a tankless water heater and was having trouble getting hot water to my kitchen…read moresink. This company went above and beyond to solve my problem and I can not recommend them enough. They were super and I felt like they were going to do what it took to solve the problem! A+ rating from me!

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

We've had Bell Brother's for over 25 years. My grandparents even had them. We had to move, getting…read moreolder, wheelchair, etc. We had a new system put in at the new house. Awesome. But we started smelling dust & we're significantly disabled. I called. Sure enough, our duct work was dust! Had it replaced last week. They worked fast because they care. We started to smell dust after the duct work. It's Sunday & I called & Alexa sent Nick O'Neill out right away! WOW! Nick was amazing. He checked everything. He was so patient & explained everything. It's not easy working with the elderly & Disabled. Nick never made us feel like a problem. He didn't get frustrated. He made us laugh. We know everything is safe & Nick is going to check back with us. Many companies say they'll treat you like family. Rarely do they. Bell Brothers is DEFINITELY the ONLY HVAC company for us. For 4 generations. Nobody is like Bell Brothers. And Nick, well that young man should be commended! Thank you Nick so much! Sincerely, Gina Soriano

Bell Bros came to my house on May 22, 23 & 29. I paid for these visits during which it was…read moredetermined that I had a broken sewer line. I was told I would get a call on June 2 with estimates to fix my line. They left me hanging-no flushing, no shower, no laundry, etc. No communication. I have yet to receive a return phone call or email, despite my numerous phone calls and email. Nothing about a solution, cost, or the 80' of cable left in my sewer line. Worst customer service ever. Luckily, I found a company that is very professional, great with communication, and replaced my broken sewer line within days of my first call. To this day (6-16-26) I've not heard a word from Bell Bros.

I contacted AM PM Plumbing for an estimate on replacing a 15-year old water heater. Brian came out…read morethe same day (within 30 minutes of my phone call) and gave me an estimate on the spot. I later had to cancel the installation, but AM PM Plumbing was very understanding of the situation and polite about it. They were professional and responsive throughout the whole process. I would definitely turn to them in the future for any plumbing needs, and you should too.

I recently called AM PM Plumbing for the first time. Rick was VERY professional and efficient. I…read morehad two plumbing issues that turned out to be much more complex than anticipated, so the AM PM Plumbing tech Rick was zipping in and out of the house to get tools and parts from his truck, and he even had to leave to get something at the store, and he STILL got both jobs done, including cleanup, in an hour, and he charged reasonable prices for only the necessary parts and one hour of labor. AM PM Plumbing is now my plumber of choice for life.

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.