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Phil's Truck Service

5.0 (1 review)
Open • Open 24 hours

Services - Phil's Truck Service

Commercial truck repair

Trailer repair

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Quality Truck and Trailer Repair  - Excellent customer service

Quality Truck and Trailer Repair

(2 reviews)

Where is the Quality Truck and Trailer Repair, Trumann, AR…read more Repair shop is a rip-off. Don't go here. They turn a few screws and will charge you thousands. If your truck is broken down, run for the hills. The arc of the moral universe is long, but it bends toward justice. This owner will eventually be served.

I was scammed out of nearly $4,000 at this location. I had my truck towed here for transmission…read moreissues; we agreed on a $2,500 quote for a new clutch and actuator, plus labor. The owner, Ben, claimed to be highly experienced and promised the job would be finished by 1:00 PM the following day. When I followed up the next day, he claimed the truck wasn't fixed despite "installing the new parts" and said he was pulling the transmission back out. I immediately told him to stop all work. When I inspected the truck myself, it was obvious that the transmission bolts hadn't been touched and there was no sign of any labor being performed. When I asked for receipts or the source of the "new parts," he made excuses and eventually told me to leave the shop. The police were called, but they informed me it was a civil matter and that I had to pay the bill to get my truck back. They only accept Cash or Cash App, specifically to prevent customers from disputing the fraudulent charges. To make matters worse, when I finally towed my truck out, my batteries were scattered and the key was missing. After moving the truck to a reputable shop, the mechanics confirmed that no work had been done. Upon opening the transmission, they found a broken clutch spring and zero new parts. This ordeal cost me nearly $10,000 in total damages, including the lost revenue from being unable to deliver my load on time. They also damaged my backlight in the process. I hope this review prevents someone else from being robbed the way I was. Avoid this place at all costs.

Baity Diesel Truck Repair - Great Hospitality.. very inexspensive

Baity Diesel Truck Repair

(2 reviews)

Downtown

My RV had a radiator hose malfunction in the middle of a busy Saturday afternoon Football evening…read more After paying someone to attempt to repair it, I read Mr. Baity ' s review online. He was very patient and not in a hurry and I could tell right away he knew what he was doing. The large diesel engine didn't Intimidate him and neither did the time required to repair it. He is an older gentleman but he's very honest and definitely helped me avoid calling a tow truck. He also drove me to the local Auto Zone to purchase Radiator Coolant , as I didn't have a vehicle. I made it back to Jackson, MS without any problems after the repair.

I took my truck to Baity Deisel on February 8th. I was told that my truck would be ready the next…read moreday. No calls, no truck no nothing. I had to keep calling because they never called me. On February 16th they informed me, after me calling them, that my starter had went out. It was fine when I drove it to them. On February 23rd, I was told that my truck was ready. That put an injector in but another one was weak. You kept my truck 15 days, I had over $2000 in truck rental fees, and you charge me $1200 and leave a weak injector in. What kind of company is this. I am considering taking legal action. Went to pick up my truck today, would not let me test drive until I paid. Would only take cash or company check, no credit card. After paying and test driving, the truck runs worse than ever. Will not refund my money and want to charge me more to keep trying to repair it. The owner is a jerk and bully over his employees.

Phil's Truck Service - truckrepair - Updated May 2026

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