Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

Walked 35mins from hotel in old city to this place. Well worth the exercises. Freshly made soft…read morepretzels, $1 each. A must try while visiting philly. Bought some to take home

This no frou-frou Amish bakery inside PA Dutch Farmers Market sells awesome soft pretzels! I highly…read morerecommend cheesesteak + sauce pretzel logs, this was better than the regular Philly cheesesteak! The gravy sauce was delicious, I enjoyed the combo of savory cheesesteak stuffing wrapped in slightly sweet and chewy pretzel, the whole combination worked so well! We tried both Cinnamon & sugar pretzel and plain pretzel and they were both equally good, so get both!! I was also pleasantly surprised by the quality of the peach milk shake, perfect flavor, not too overly sweet and so yummy! I also ordered honey lavender coffee out of curiosity and I was not disappointed. It's just as good as lavender latte from fancy cafe in NYC, like Maman. Please note that they close early at 4pm, by 3:45 most products are gone.

Great spot. Pretzels are always hot and fresh. The service is incredibly fast and friendly. It's…read morecrazy busy in the morning but they do a great job getting people in and out! Prices have remained pretty stable too which is rare these days!!

Service wise, this place gets five stars. I needed a bunch of pretzels for a work event, called…read morethem the day before and they had 100 pretzels ready for me at the time I picked them up. Hot and ready to go with a fair price. I'm not the biggest fan of the overall franchise and I think there are much better pretzels out there. Still, I'd go to Philly Pretzel Factory when I am craving a pretzel. It does the job.

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

Pretzels are always consistently good. They handled larger orders for parties and school events…read morewith a phone call. Too bad John retired and closed the store. They will be missed.

Love this place. It's visit every time we are close. No frills just great pretzels and great staff.read more

Lauren was su sweet & helpful!…read more I'm in from out of town & was so excited to try a Philly soft pretzel! Went with the basic pretzel with salt & it didn't disappoint

Food: 4/5 Service: 4/5…read moreCleanliness: 5/5 Price: 5/5 Overall: 4/5 Came here Tues 03/25/25. The Preztel was good! Warm, soft and fresh! The service was friendly, and the guy at the counter actually forgot to add mustard to my order, and when I came back he apologized and made it right. The cheese sauce was a must! Will I double back?? Yes.

I'm surprised I've never reviewed this location. We live really close so we order from them alot. I…read moreespecially love that they will do special orders for different shapes. Recently got pretzals in the shape of #5 for my daughter's class birthday.

PICKUP ONLY REVIEW. Came here about 10 minutes before they closed to grab a bag of pretzels. We got…read morethe mini pretzel nuggets, the cinnamon sugar one and 2 of the large braided pretzels. They were fresh so we chowed down on some as we were driving back. We were fans of the nuggets and the large pretzel! If you have a sweet tooth, you'll find the cinnamon sugar one delicious!

I had no idea Philly was such a pretzel town and I enjoyed these immensely…read more Highlights - Excellent buttery soft and warm. Went back to get seconds. Surprise hit of our Philly eating. 5 stars - One of my fave eats in the stellar Terminal Market Lowlights - Had some super fun versions with different fillings and hot dog wrapped would've loved to try, but stuck to the basics

Got the worst looking plain soft pretzel…read more Parts of it tasted way too salty, while other parts tasted super yeasty. The texture was more like a soft roll than a pretzel. The texture was amazing but flavor was inconsistent. 8/10 texture and 1/10 flavor. The lady ringing me up was also kinda rushing me, probably trying to get through the line ASAP. The line did move pretty quickly though.

Stumbled here because it was near our hotel and we enjoyed Miller's Twist so much the previous day…read more We almost didn't want to go in, because a group of teenagers were having a fight right outside the store. The menu in the store doesn't state clearly how much one pretzel is, so we had to ask. It's $1.50. It came out pretty badly. It was tough and tasteless. The pretzel salt was the highlight but it wasn't enough to save the situation. We probably can't complain due to the price, but we'd rather pay more (double) for Miller's Twist.

I was hoping this place would be good because it was the top spot that came up on my search and the…read moreplace I wanted to go to was closed on Sundays. I was in town for work and wanted a pretzel so I got two pretzels and a pretzel dog with cheddar cheese and brownie batter dip. The pretzels were definitely not fresh and the pretzel dog was a lot small than I expected plus because they had been sitting out for a while they were a tad stiff. The cheddar cheese lacked flavor and didn't taste like much but I will say I loved the brownie batter dip and love the concept of having sweet dips with a salty pretzel. This place does have a lot of dip items and it was quite affordable but I don't think I would return.

I stumbled upon this little gem by a Deli that I stopped by to have lunch. I was about to get in…read morethe car but saw a sign pointing towards the pretzel shop so I couldn't resist but to swing by even though I was stuffed. It is a small quaint shop with a variety of freshly baked pretzel products with a wide variety of dipping sauces. I bought a pretzel dog which was the best I have had (great tasting hot dog in a nicely wrapped soft pretzel) and some mini pretzels (soft, chewy with just the right amount of salt). The young lady who helped us was very nice. Stop by the Philly Pretzel Factory in Cherry Hill for a soft pretzel or fantastic pretzel dog, great value (unless things are over priced where I live since everything I have tried in Jersey seems to have provided excellent value, much less expensive and larger servings than back home).

Such wonderful service and delicious pretzels. They were able to accommodate our St Patty's day…read moreorder for 250 "Shamorck" pretzels! So cute!!