This spot is great for Philly pretzels. I usually get five regular pretzels or the baker's dozen every other week before I pick up the kids from school. The inside is usually clean and always has that wonderful aroma of fresh pretzels. I finally tried their pork roll and cheese on a bagel roll for breakfast upon recommendation...... It was a good portion, the roll was dense and as thick as a bagel. I'm afraid to know the salt content, but you could taste it for sure. The staff is nice and very quick with their service. The store is always fully stocked with drinks and the warmer has pretzel dogs along side cups of regular and jalapeno cheese. I've been coming to this location for years in the afternoon and can't say a bad thing about them. The kids love getting that surprise whiff of fresh hot pretzels when they hop in my car! Thanks guys and see you soon! read more

Philly Pretzel Factory - Bakeries Near Me - Bensalem, Pennsylvania

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I got lucky! I was heading home and it was an hour before the Eagles-Cowboys game on Sunday and they STILL had plenty of pretzels..yay! I got their Baker's Dozen for $11, 3 pretzel dogs and a bottle of their unique Super Hot Mustard! The pretzels and pretzel dogs were all hot and fresh. Beware the Super Hot Mustard..it's delicious but really spicy & hot. Thankfully I love anything spicy. Several people in Eagles gear picking up party trays, but the staff was nice and pleasant despite being a little busy. The place was clean, so no complaints. read more

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Came here to order a few things and noticed the kids were in the back preparing everything with no gloves on. Then wanted to throw the tip jar right on the counter in-front of me because I didn't tip on my card. You don't deserve a tip when you're rude to your customers and not even wearing gloves while preparing food! We can see the eye rolls and dirty hands, kids! read more

When in Philly...eat pretzels. I saw the place. I had the urge. The pretzels were fresh, warm and had that wonderful chewy texture. I was attended to promptly and my order and change were correct. That's all folks. read more

I have to say I forgot to take any pics. I will say the pretzels didn't stand a chance. Ordered 2 and ate them on way back home. Fresh is an understatement which is what you want. The employee so super friendly also. Wish I had a location closer to where I live. read more

In addition to cheesesteaks, Philadelphia is known for its soft pretzels. Philadelphia's pretzels are not like the ones you would get at the mall at Auntie Anne's or Wetzel Pretzel (don't get me wrong, I love the pretzels there too), but are dense, chewy, breadlike. The story goes that the first pretzel made in Philadelphia was in the 1800s. So there is definitely a lot of history with this delicious snack that goes well with cheese, mustard and also enjoyed all by itself. Yesterday my husband and I stopped by this location around 11:55 am so we could try a soft pretzel. There was a short line in front of us but it moved pretty fast. We ended up getting 5 pretzels for $3. We were initially thinking about getting 10 pretzels for $5 but am glad we didn't get that many because we still have 1.5 pretzels left. They really are filling. Philly Pretzel Factory does sell pretzel minis and thought we probably could have finished those by now (although those also come in a specific count). Anyways, our pretzels came in a chain of 5 all connected together and was salted and lightly oiled. It was hot and it was delicious eating our first chain. I wonder if getting a pretzel unsalted is an option. The price for these pretzels is really affordable and would definitely be a regular if I lived here. Philly Pretzel Factory definitely makes some delicious pretzels and wished they would consider opening a location in California. read more

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This location sucks once again no pretzels available at 8 am. 4th time in 7 weeks this has happened and the women at the counter is miserable and condescending to the customers. She also smokes outside comes back in doesn't wash hands and is nasty. I will never come to this location again and we will no longer buy pretzels for any of our events there lastly this location could use a good cleaning read more

Fresh pretzels, fast service, friendly faces and a clean store!!!

Dont Get food from this place lady Behind counter goes outside to smoke cigarettes and doesn't come back and wash her hands. I will put video but it does not allow that.. read more

I typically use the factory on Frankford, but on occasion visit this one on Street Rd (next to the Krispy Kreme) The guys in this shop are ALWAYS helpful, friendly and polite. It is rare I visit an establishment and ALWAYS have a pleasant experience. I have even stopped in close to close and they are eager to please and glad to serve. No eye rolling or sighs from this group. A+ in my book. read more

Stopped by here to get some pretzels. I'm glad I did. Love their pretzels... they tasted good, soft inside and Crispy outside. Purchases a whole bunch to share with many. 1) Place was clean and welcoming. 2) Person at register was friendly and attentive. 3) Pretzels and Cheese were pretty good. Muster was better. Try several musters. Enjoyed them all but preferred the spicy one the most. Overall I will be coming back to get some more pretzels from here in the near future. Please give them a try!!! read more

Always a great experience here. Friendly staff that gets you in and out, a clean location and excellent pricing. Cannot go wrong with a philly phactory pretzel read more

OK, so, we moved to California 5 years ago and our first stop when we visit back east is the Philly Soft Pretzel Factory on Street Road in Bensalem. It's the absolute BEST!! The pretzels fly out of there so fast that there are always hot pretzels ready! I tried a few other locations, but the pretzels tasted different and/or were cold. This location is the REAL DEAL! You can't beat the prices at any of the Philly Pretzel Factory spots either. Great deals on bulk pretzels. We could get a huge box for the family at a minimum sum! And it included mustard! This is about the only thing I miss about the east coast....The Philly Soft Pretzel Factory! I want to open one here in the SF Bay area, but they're not expanding here yet. I'll keep my eye out for when they do. That is my next career!! Kudos to the Bensalem location!!!! You know how to do it right! read more

I'm really disappointed with this location. I had trouble with their online ordering system, and when I went to pick up my tray today, they did not have it. It turned out that I ordered it for pick-up on Wednesday (the day I ordered it) instead of today. No one called me to ask if I was picking it up on Wednesday, so I didn't realize it until I went to pick it up today. I already paid for it, but they charged me more to remake it today. I won't be returning to this place. read more

Got a huge pretzel tray from here with chocolate sauce and cinnamon dip. The pretzels were delicious and the dips were even better. I preferred the cinnamon one over the chocolate. I also tried a pretzel dog which was fantastic. I would definitely get it again tho probably would pass on the tray maybe get a little cup of them. read more

Great prices (35 for $10, 15 for $5) and the pretzels are served still warm from the oven. Personally, I love the rivets at $7 for a box since they are more portable and you get more shell per bite. Try them with the honey mustard dip or the chocolate, if you want something that is simultaneously sweet and salty. Service is very fast and friendly. read more

What can you say, they always have the best preztels, from the pizza pretzel to the hotdog preztels, always got to add a side of cheese wiz.

Best pretzels in town! Always hot and fresh! Awesome choice of dips! Great customer service. Definitely worth the visit each morning if your a local......or if you're just passing through town as a visitor! read more

Love these pretzels but lately they have been overly salted to where they are wet and have black markings on the bottoms and tastes burnt

Always been a fan of pretzels being from Philadelphia but this location in particular is always great. They run great specials and we always get nice hot pretzels. We also love the staff-they always are so friendly! read more

Just not very tasty anymore to me.. and the pretzels are never hot. Barely warm.. and kind of stale

I left Philly 7 years ago, but if you ask anyone who knows me well what I miss the most about Philly, they won't answer my family or friends, or even my beloved Flyers, they will tell you it is Philadelphia soft pretzels! Every time I come home on vacation, I pretty much only eat these pretzels in hopes that I could somehow get sick of them and never want them again. This never works and only makes my cravings worse! It's to the point now where I don't even go home to visit my friends and family because I miss them, I only go home when I can't fight off the cravings and longer! read more

Usually when I go to a Philly Pretzel Factory the pretzels are warm or even hot. The pretzel I purchased here were cold. Tasty, but cold. Not what I was expecting and certainly not as advertised on the company's website with "We bake fresh pretzels throughout the day ensuring that every Pretzel is served "hot outta of the oven". read more

The pretzels were great. We had some nuggets, regular pretzels, and a cinnamon stick. We brought a bag back to Long Island for the family.

Got pretzels from here for people at work and they were awesome very fresh and delicious and staff very nice love their pretzels

The lady who worked in the cash register was very rude. The place just doesn't look clean. I wonder what is their health rating.

The staff at this place is hands down the best around plus the 2 girls who work here are the best. They go out of their way each and ever time I'm in here. Always smiling with a hello. read more