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    Phillips, Stephanie A DDS

    5.0 (1 review)
    Closed Closed

    Services - Phillips, Stephanie A DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    1 year ago

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    Audubon Dental Group

    Audubon Dental Group

    4.3(172 reviews)
    3.2 miAudubon

    Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

    The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

    Photos
    Audubon Dental Group - Dr. Tony Hammack DDS

    Dr. Tony Hammack DDS

    Audubon Dental Group - Our owner and general dentist, Dr. Kristopher Rappold

    Our owner and general dentist, Dr. Kristopher Rappold

    Audubon Dental Group - The team at Audubon Dental Group

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    The team at Audubon Dental Group

    Phillips, Stephanie A DDS - generaldentistry - Updated May 2026

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