Hands down the single worst pharmacy I have ever dealt with. They repeatedly "lose" my…read moreprescription orders, placed online and I have online info that it would be ready at a certain day and time. Go there and wait in line endlessly only to be told that they don't have the prescription or it is not ready and could I come back 30 minutes later or even another day. I live in a different town and this is unacceptable. So, I have learned that I must call ahead to verify it is ready. But then the phone is endless waiting and many times then call is disconnected. The pharmacy is chaos. Completely disorganized and a mess behind the counter. I have never had such horrible customer service as at this place. Either the pharmacist is incompetent or they are so understaffed that they cannot deal with the workload. I called corporate and voiced my concern today. Sincerely doubt anything will be done as this situation has been the same here for years. If I could find a relatively close pharmacy which is on my insurance provider list, I would switch in a heartbeat.

tried to go get a few things from Walgreens in Mauston WI today at 9:30 and the place was closed…read morethe sign on the door and the voice message both say they are open till 11:00pm WTF?

Here's an excellent place for over priced cheesy gifts and cheap post cards. It's a good place to…read moreget your prescriptions filled because they're speedy and know your face!

Bruce and crew do an exceptional job to provide a clean, well stocked store and pharmacy. They…read morewill go out of their way to help you. I particularly appreciate the time and knowledge they share with customers. They go above and beyond and are a true asset in our community!

The pharmacists here treat people with the utmost disrespect. They seem like they hate their job…read more Also, the automated response system for calling is set up terribly. I couldn't even send a voicemail due to "technical issues," and I tried twice!

I have to use CVS for insurance purposes, and this is the closest one. I called them ahead of time…read moreand they said it would be ready in 10 minutes. I go through the drive-through and they tell me it will be ready in a half an hour. I come back 45 minutes later. My prescription is not ready. My husband insisted on walking up to the counter, they had it ready for them immediately after telling me they didn't have it in the drive-through

Manager Corrin at 12 noon on 1/25/24 showed a very low level of customer service. Not willing to…read moreaccept a return of a product purchased from Walgreens, even though I showed her the credit card used to purchase the item clearly sold by their store and on their shelves. She became very snooty and apprehensive explaining that she would only take back the product if manufactured by the Walgreens store itself. This is clearly untrue and incorrect because I have returned multiple products in multiple Walgreens in the past by producing the credit card I purchased the item with. Maybe she was having a bad day. Not sure why she is telling customers incorrect information regarding the return policy for the Walgreens chain of stores. Will return the product at another more reputable Walgreens that does not hold contempt against their customers!

If there was negative star i would put negative stars service was slow , non friendly. all he did…read morewas walk around for half an hour. And talk what the other co-workers for falt

Well, if you happen to be going to Phillips RX & you're filling a Rx for a narcotic aka opiod aka…read morehydrocodone. Be prepared to be treated like you are a drug addict. I have several issues with my back and I only take as needed. This older woman treated me horrible. I wish I knew her name.I will get my prescriptions somewhere else. And, that's 17 years I've been going there or Shopko. Goodbye Phillips. Hello Walgreens. I understand the opioid epidemic but who the heck are you to judge anyone. Have a good day!

"It'll be another 20 minutes. Please enjoy your shopping..."…read moreTheir service is as swift and personal as their particular store. It varies with the management paradigm, which, in Tomah, is a little less than I'd like to see. I like convenience, but it's not generally run in a convenient fashion. Generally they have what you need and can get it if they don't. There is also the convenience of them being able to fax your Rx to any of their thousands of stores around the world. It's all about trade-offs with this outfit. To get the perks of the big place, you have to accept the downside of the big place. Both are there.

An update from my past review; I'd still give the actual store/photo departments a good review but…read morethe pharmacy has gone more downhill. I went to pick up a prescription in the drive-through, they verified my address and I offered my license before paying. When I got home, I realized that they'd given me my sister-in-laws medication instead. We both live in Baraboo, but our first names and addresses are not similar so it's strange that this was missed. I've taken this medication for a while so I knew it wasn't mine just looking at it, but if it had been a newer drug then I couldn't have potentially taken something harmful. I'm very wary of coming here now for an Rx, just be careful!

I was mistreated by the same woman the pharmacy tech Karen. This was the second time that Karen…read moretreated me like crap. Location: 603 W Pine St. Baraboo, WI. Because of her nasty attitude, I'm taking my business to a different pharmacy. Goodbye, Walgreens.