would not recommend Eldorado Family Dentistry to anyone, including my family and friends. My…read moreexperience there has been very disappointing. The dentist only seems to be present for the first visit. After that, he is rarely available, and most of the work is done by students or assistants practicing on patients. If you expect to see the actual dentist for your follow-up treatments, that does not seem to happen unless you are somehow a "special" patient. On top of that, the front desk customer service was very poor. The staff treated me with disrespect and spoke to me in a rude manner when I simply asked about the doctor's arrival time. Patients should be treated with professionalism and respect, not like they are receiving free treatment. Overall, between the poor customer service and the lack of direct care from the dentist, my experience was very negative.

Dr. Carmichael is the best, ensure to only go to him when visiting this office. He is very…read moreefficient and effective.

I think he's out of business and rightfully so. They over charge, send bills that insurance has…read morealready paid and do not respond when an infection is suspected. He didn't use antibiotics prophylactics and my little girl got infected. We called and called and they just made an appt next day acting not concerned. He examined her and said it was fine, 3 days later she was still in pain and had a lump in her cheek. I called saying she was infected and they prescribed an antibiotic and made appt for next day. Now he says she is infected and needs another surgery to get the infection out. It has been a few years now and my baby still has lump in her cheek, says she doesn't feel right in her cheek and is permanently puffy on that side of her face.

Dr. Cardenas and his staff are top notch!!! Made me feel comfortable, even though I'm a big baby…read morewhen it comes to being at the dentist. They all had a great sense of humor & worked within my schedule to get my issues taken care of!!! Highly recommended and that means a lot coming from me-hater of all dentists!!

Went for initial wisdom teeth consultation. Staff is very friendly and professional. Dr…read more Stamboulieh explained everything and listened to our concerns. I will come back and write another review after the surgery.

I am someone who has been through dental combat and lived to tell about it and this has made me…read moreabsolutely terrified of dental visits, but after another dentist accidentally knocked out my front tooth in a botched root canal, I suddenly needed an oral surgeon. Enter Dr. Stambouleigh. From the first consultation through surgery and follow-up, he and his team were calm, professional, and genuinely caring. When I told him I have been contemplating having 5 back teeth implanted for years now and have just been too scared to pull the trigger on it, he explained everything clearly and made me feel completely safe, which is saying a lot for someone who dreads dental chairs. The procedure involved removing the root of the damaged tooth and placing an implant immediately after, removing a back tooth that needed treatment and implant, and placing implants in back spaces where I previously had teeth extracted because the thought of root canals had just terrified me. All in all he fixed 6 teeth that day, and I felt no pain during surgery, have very minor swelling around the implant areas only, and absolutely no bruising whatsoever. I only needed one Motrin and an extra strength Tylenol that evening. Everything was so smooth from start to finish and I can't thank Dr. Stambouleigh and his staff enough for their kindness and skill--they truly turned a nightmare situation into a relief. *Funny thing...as I was editing this review, he literally called to check on me. Amazing!

I moved here from California 3.5 yrs ago - I've been to 3 other dentists since Frisco Elm dental is…read moremy fourth - they have been the most honest and transparent with excellent service . All the other dental offices were o er charging me hundreds of dollars for "out of pocket " icosts which were actually covered by insurance. Thank you Frisco Elm for your integrity and professionalism.

I strongly advise against visiting this office. They half-heartedly address your concerns and then…read morewaste your time by scheduling you for a cleaning instead of addressing the issue you came to see about your teeth. Additionally, I'm having trouble with food getting stuck in my teeth. The receptionist and the dentist I was seeing weren't my actual dentist, and they were both equally incompetent. Fortunately this is my Opinion. I suggest you stay away from this office.

It was my first visit for a routine cleaning Very pleasant experience from start to finish. The…read morestaff was amazing kind, supportive, and attentive throughout the entire process. They answered all of my questions thoroughly and took the time to provide thoughtful insight into overall health, especially as a woman of color. I truly felt seen, respected, and cared for. Highly recommend! Sara,Diana,Nicole and Dr. Rodriguez may God continue to bless and cover you all

I had been a patient of West Frisco Dental and Implants last year. I always set up my next 6-month…read moreappointment before I leave the office. I had changed my insurance at the end of last year and my next appointment at this dental office was the first of January. When I arrived I gave the receptionist my new insurance card. I've been told that the type of coverage is obvious both on the front and the back of the card immediately. I was taken into the exam room and quickly was told I was scheduled for X-rays and they took about 13 of them!! Then my teeth were cleaned. Nobody came into the room to explain that they do not accept my insurance in all of that time. So when I went up to the desk to make my next appointment I was advised that they do not accept my new insurance and I was told I owed almost $800. I begged them to find a way to lower that and they did get it down to around $500., which I paid because I had to. Since I had made the appointment, I would have been happy to pay for the cleaning but I feel they took advantage of me with the x-rays.

The docs, the staff, the affordability...they all continue to be the best, friendliest, most…read moreprofessional team around. I still get seen there as do all of my three sons. You will not, repeat, will not be disappointed.

My family and I have been patients for 15 years. Dr Patel and his staff are Outstanding…read more Highlights are Patient centered care. Great communication. Very professional, and easy to do business. Continuous adaptation to new technologies. We really enjoy our visits.

I have been to a few oral surgeons in the past. Dr. James is by far the best you can find the…read morestandard of care is exceptional. She really cares about her patients and will follow up with you. Thank you for such great care.

I called about a procedure involving permanent teeth or perhaps a 4 N 1. I scheduled an appointment…read morefor next week at 3:00 PM and arrived early to complete the paperwork. However, my experience took an unexpected turn. As soon as I walked in, I was met with an intense, almost aggressive response from staff. To make matters worse, I was told they couldn't find my appointment despite having just scheduled it. The staff member was nearly shouting, and I couldn't get out of there fast enough! Maybe she was having a really bad day, or perhaps I looked like a dartboard target. If you've managed to make it past the elaborate door into that office, share your tips--just beware of the "fire-breathing" staff member's mood! Wishing you the best on your dental journey!

Dr Kim was amazing! Got my wisdom teeth removed and the max pain I experienced was like a 6/10…read morewhich was a migraine and honestly I think it was just from not eating. Desiree was so nice she could tell I was nervous and put her hand on my shoulder. The whole staff was great. 10/10 recommend this place

Dr. Carnow goes above and beyond in his care for his patients. His level of expertise as a Perio is…read moreabove reproach!

Had a problem with my current implants. VA Dentist recommended Frisco Periodontist. Was evaluated…read moreand examined. Plan was created to remove one implant and do a tissue graft. Only pain I had was the injections for the novocain which there is no evading. Approx 2 1/2 hours in the chair. Zero pain through everything. Little discomfort later in the day but very tolerable. Slept great last night. Woke up this morning and no pain. In the end I can say I HIGHLY RECOMMEND Dr Carnow and the entire staff. They were all super. They explained everything in detail. Again HIGHLY RECOMMEND

1 Star (Would give -5 if possible)…read more I had one of the worst dental experiences of my life at Little Elm Dentistry. About a year ago, they told me I had "severe gum disease" and refused to do the basic cleaning covered by my insurance. I didn't know any better at the time and trusted them, so I paid $600 out of pocket for their so-called "special cleaning." Now, looking back, I realize they took advantage of me and stole $600 for something I didn't need. A few months later, they tried to charge me another $600 for more of the same. Instead, I went to a dental school, where I had nine hours of detailed professional cleaning done over three appointments. My teeth were spotless. Less than a week later, I went back to Little Elm Dentistry hoping to use my insurance for a basic cleaning and establish care with a regular dentist. To my shock, they told me I needed another "special cleaning" costing over $2,000, even though my teeth had been cleaned just days earlier. I asked the hygienist if they could simply do the basic cleaning covered by my insurance, and they refused. I asked to speak with the manager, and they refused to let me speak with her as well. When I asked to speak with Dr. Yates, they also refused until I said I would file a complaint with the dental board. Only then did he agree to talk. When I finally spoke with Dr. Yates, he claimed doing a regular cleaning would be "under-treating" me, even though I had no plaque or calculus because I had just completed nine hours of professional cleaning. He said it was "about bacteria," not plaque or calculus, which made absolutely no sense. After reading other reviews online, I discovered many patients have had the same experience -- being denied insurance-covered cleanings, pressured into unnecessary procedures, and blocked from speaking with the manager or dentist. It is clear this office is charging people for cleanings they do not need. Little Elm Dentistry is not about patient care; it is about money and manipulation. What they are doing is unethical and should be investigated. Avoid this place at all costs. They are a scam operation.

Have been overcharged 1,321.88 with 2 accounts. Refund is pending. Will post results.read more