I need a shoe lift in one foot and this man knows how to do it with expertise. I believe he…read moreapprenticed in NYC to a cobbler. He's very good!

Service was horrible would never recommend anyone to experience what I did there. Paid in full for…read moremy Jordan get repair wore twice they came apart. Then the owner wanted me to give him more money to repair them. Warning don't waste your time or money there ...........

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

This man has touched my heart through craftsmanship! He has fixed my moms luxury bags and shoes and…read morenow ever since she told me I have come to him! He just fixed a strap on my luxury purse that is a vintage piece. His prices are very decent and he really takes his time. He had one of my moms pieces for over a year due to covid but he wanted to also make sure it was PERFECT...and when I tell you he meant that...he truly did because it came out AMAZING! Looked brand new! All in all he has now found yet another loyal customer. If you need shoes, luxury handbags or anything such as a strap that is leather take it to this guy, he won't let you down!

I rarely use dry cleaning services hence why it was my first time at this place. I don't know where…read moreother clients stand on the service but the employees were rather rude and unpleasant. One of my nice black dresses came back in bad condition so I would not recommend a special dress to go under their care. Notice how the clothing in the image below is faded and the material is ruined. Would not recommend.

I placed a few dresses into the cleaners and 1 came back ruined. I returned it the next day …read more After the owners review, they chose not to compensate me for the dress or even reimburse my dry cleaning bill. They said the dress trim must have reacted to the cleaning solution. I would have to disagree with this because if that were the case the trim would have done this all over and not in one set place. This dress was burnt during the press. Please beware!!

This once great place really disappointed. 35 bucks for breading masquerading as crabcakes is a…read moredeal breaker. Stick with sandwiches from this place. Cutting corners on what was their best offering is a teltale sign they're cutting across the board.

I brought in a pair of shoes that had a minor flaw to them. Although I was hoping to get them…read moreperfect, Farrell was honest with me and explained the drawbacks of trying to repair the shoe as it was. To me, a great business will not try to get money at all costs but rather care about their customers and their satisfaction. Although I didn't get my shoes fixed, I know where I'm taking other shoes and purses for refurbishing! Thank you Farrell!

A good old fashioned shoe repair shop! Not only do they do great work at reasonable prices, but…read morethey have all the accessories you need: shoe polish and creams, brushes, etc.

Great service. Brought 3 pair of heels for lift replacement. Turnaround was quick, service was…read morefriendly. We definitely be back.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

I had two fairly expensive belts that needed to be shortened. Both belts have a western style…read morestitching that needed to be redone on the location of the buckle mount. The stitching color a spacing is visible so if it was a bad job you'd see it. I cannot see any difference in the old stitching and the new. She matched the color and the stitch length perfectly. New belts would have cost me around $80-100 apiece but she did both for a very reasonable price. I could also see other orders of heavy Chippewa hiking boots and similar items waiting to be picked up. They looked great and care was taken to renew the leather. You cannot find a better place anywhere.

I called before visiting to obtain a quote for heel taps on my boots. I was provided with a quote…read morethat was reasonable, so I dropped them off the following morning. When I arrived, the owner was very cordial and engaging. She checked in my boots and provided a one-hour delivery turnaround time. Additionally, she indicated that she would call me when they were ready. In about an hour or so, I received a call stating that the boots were available for pick up. The boots only needed heel taps, but they were like new. I was very pleased with the quality of work. I will definitely return.

The woman who works there was combatively rude. She was this way with the customers I saw her…read moredealing with and very much so with me. I took my mother's shoes there to have them retreaded. The woman was impossible to ask anything of, and not because of any lanhuage barriers. I didn't have anywhere to else to get the shoes repaired, so I just dealt with it. I paid in advance for the shoe work. When I went to pick up the shoes on the day she's specified and insisted upon, she claimed she couldn't find them at first and blamed me. These shoes were originally purchased for about $300 and are good shoes. Mom put them on for the first time this morning since the work was done and the retreading broke away. Neither of us really wants to even go back to take issue with the woman because she's so hostile. So we're going to accept the loss and never go there again.

Awful. Stopped in to inquire about purse repair, need to reattach strap. Woman at counter was…read morerather nasty and difficult to understand with heavy accent. She told me they only worked on shoes and I should find another place to fix it.

There are two words that perfectly describe Parks' Custom Tailoring & Alteration: outstanding…read moreservice! Over the years I have used the services of a number of tailors in Salisbury. And while I have always been pleased with the results, Parks' has simply excelled them all! Quick, professional, and the pricing is great! No matter what your need(s) might demand, Parks' will be able to meet and exceed them!

Great job and was able to be accommodated in a very quick turnaround time, as requested…read more Margaret W.