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Phillips 66

1.0 (4 reviews)

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Circle K

Circle K

(4 reviews)

My buddy and I are visiting from Ohio 06/23/25 - 06/25/25…read more I am completely APPAULED at the lady working at the counter. As soon as I entered the store, all I heard was the "F" word several times while she was talking to someone on her cellphone while on speakerphone. She kept saying she will F**king walk out right now. So and so F**king called off or didn't show up and I'm not working 8am-11pm. I was so disgusted hearing this, along with other customers, that I paid for my items so I could get out of this store. I WILL NOT return to this store due to the unprofessionalism, profanity, and unwilling to keep the conversation PRIVATE so they customers couldn't hear it. The customers shouldn't hear all of the hate, disgust, and feel that they are not welcome. She even had the register closed so that everyone had to use the self checkout. And, if you've ever used those, you know it's not always accurate. I had 4 bottles of water and 2 packs of M&M's. It rang up all 4 bottles of water and only 1 pack of M&M's. I kept trying to scan the second bag and she told me it was on there. I informed her that it wasn't on there and she said it was. The machine still didn't recognize it. She told me it was on there and I could pay if I was finished. So, with 3 other customers behind me, I paid and the transaction went through. I printed my receipt and yep, it wasn't on there. Of course, she continued to talk to another employee (I believe a manager) about she was F**king calling off tomorrow. I politely asked for a bag and she seemed angry that I asked for it. I'm like I'm trying to carry 4 bottles of water and 2 packs of M&M's. So glad I won't visit this place again. Circle K (Forsyth, IL) you need to fire this employee as she will ruin your business. Circle K, you also need to train employees that this is unacceptable.

Stopped here while I'm town for work and the workers were super rude and told me it was federal law…read morethat they can't sell tobacco products because my new ID is vertical? But clearly states Im 21. Get yourselves together that place is a mess.

Sam's Club

Sam's Club

(13 reviews)

$$

Sam's club needs to listen to customers' complaints regarding their choice of shipping companies…read more Fedex is the worst shipping company in the US. Their carriers don't deliver to the correct address, and when they do the package is often damaged. Complaints directed to Fedex go without any kind of QC/QA, bc they're a multi-billion dollar company & 'to hell with the customers'. Replacement product is often also delivered in the same manner. I've cancelled my club membership mainly bc Sam's doesn't give me a choice in shipping service, even though I'm paying for it. Too bad, bc I really like some of their Member's Mark products, but I don't have a club within a reasonable driving distance, and the cost of membership wouldn't be cost effective.

I originally rated this Decatur store higher primarily because of the gas station and the…read morecompetition it brought to the monopolistic price fixing stations of the area. Nearly every other experience with Sams Club has been majorly disappointing however. The store itself seems to be poorly managed. The food court is an absolute joke, a couple of stale slices of plain pizza and weak hot dogs, when you can find it actually staffed and open during club hours. Nearly every time you check out there you have a line of full carts and a single friendly, but way over burdened receipt checker holding you hostage from exiting until she can verify your receipt and items you may be stealing. Costco also has the obligatory receipt screening but they manage the lines and service the customers. This is something this Decatur store refuses to do consistently. The goofy Sams Club tries to up-sell you to a premium member ship for the pleasure of being queued up like cattle waiting to be scrutinized. The checkout up-sells you EVERY DAMN TIME. WONT TAKE NO THANK YOU FOR AN ANSWER. The store is absent a pharmacy and every other Sams Club offering. The meat cases are nearly empty every day. You can't find USDA Prime beef there, they offer "Members Prime" instead seemingly trying to fool you into thinking you are getting better for your money when you are not. This seems downright deceptive to me. Costco puts this place to absolute shame and even though the closest one is 45 miles away, I maintain my membership there where you get real USDA Prime beef for the drive and all the other wonderful deals Kirkland brand negotiates for its Costco members. No more Sams for me. I cant justify two memberships and I like Costco even though its a drive once a month. Sams actually annoys me. So it goes by-by.

Phillips 66 - servicestations - Updated May 2026

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