If you go during the day it is great. No problems and the employees actually seem to pay attention…read moreto the customer. If you go in the evenings, it is a whole different story. You were waiting very long lines, and usually one cashier will be trying to serve all the customers while the other cashier is outside smoking or sweeping the floor. Sometimes there are three cashiers and one will be smoking one is mopping the floor while there is a line all the way back to the freezers. I don't know if they're in a hurry to get out of there because it's the end of their shift or they just don't care about the line. But I would avoid this gas station between 5 and 7pm I live a block away but I will drive 3 miles so that I can actually get waited on quickly.

When it is crowded, don't go there. The cashiers complain behind the counter about break times or…read moresomethig. When people get antsy, they just yell at people. I paid for my things, they didn't ask if I wanted my recipt, I had to tell them no. When she handed me the bag I said thank you, she said nothing. She talked and was responsive to the other patrons...not me

Sugar free vanilla latte for 99 cents?! Don't mind if I do! And the cashier was sweet as could be,…read moreeven starting a rewards card for me (didnt take any extra time) and excitedly told me they would soon be offering gas rewards wo hoo! Here's to nice people and good gas stations.

I stayed at the hotel next door for about a week and went to this gas station a few times early on…read morein my stay. I ended up walking the couple blocks to the other gas station for the duration of my week there. Every staff member I came into contact with was rude and snotty. Most gas stations have a penny cup in case someone goes a penny over on gas. Well I was 2cents short on my purchase and began to look around for the penny dish, couldn't find it, decided to ask the attendant and was harshly told "this is a business and businesses don't give away money!" My boyfriend was also scolded by an attendant who also escalated it into throwing the pack of cigarettes he had purchased at him and called him numerous names (that's assault if he really wanted to take it that far and call the police!). I went back into the station a few months later and was met with the same rude service (and the same workers I had the most issues with somehow still had their jobs) I was outraged!

My buddy and I are visiting from Ohio 06/23/25 - 06/25/25…read more I am completely APPAULED at the lady working at the counter. As soon as I entered the store, all I heard was the "F" word several times while she was talking to someone on her cellphone while on speakerphone. She kept saying she will F**king walk out right now. So and so F**king called off or didn't show up and I'm not working 8am-11pm. I was so disgusted hearing this, along with other customers, that I paid for my items so I could get out of this store. I WILL NOT return to this store due to the unprofessionalism, profanity, and unwilling to keep the conversation PRIVATE so they customers couldn't hear it. The customers shouldn't hear all of the hate, disgust, and feel that they are not welcome. She even had the register closed so that everyone had to use the self checkout. And, if you've ever used those, you know it's not always accurate. I had 4 bottles of water and 2 packs of M&M's. It rang up all 4 bottles of water and only 1 pack of M&M's. I kept trying to scan the second bag and she told me it was on there. I informed her that it wasn't on there and she said it was. The machine still didn't recognize it. She told me it was on there and I could pay if I was finished. So, with 3 other customers behind me, I paid and the transaction went through. I printed my receipt and yep, it wasn't on there. Of course, she continued to talk to another employee (I believe a manager) about she was F**king calling off tomorrow. I politely asked for a bag and she seemed angry that I asked for it. I'm like I'm trying to carry 4 bottles of water and 2 packs of M&M's. So glad I won't visit this place again. Circle K (Forsyth, IL) you need to fire this employee as she will ruin your business. Circle K, you also need to train employees that this is unacceptable.

Stopped here while I'm town for work and the workers were super rude and told me it was federal law…read morethat they can't sell tobacco products because my new ID is vertical? But clearly states Im 21. Get yourselves together that place is a mess.

This is now a BP named Rapid Rocky's. New building/store and all new pumps in 2021 or s. Plenty…read moreto chop for with pizza and other hot food available. If you buy LOTTO here, they will. It refund you if the clerk makes a mistake on ticket. They say it's the owners rule but it's ridiculous. I learned the hard way...$60 later. SMH

Easy stop with clean restrooms! Lots of drinks and snacks to choose from and self serve coffees…read more Also has a Hardee's attached to It.

This love's Travel stop right off interstate 72 in Decatur is decent overall, very limited parking…read morefor truckers and it fills up real fast before the evening hours. Clean restrooms and showers with laundry room is available. There is a Hardee's restaurant inside this truck stop as well.

Sam's club needs to listen to customers' complaints regarding their choice of shipping companies…read more Fedex is the worst shipping company in the US. Their carriers don't deliver to the correct address, and when they do the package is often damaged. Complaints directed to Fedex go without any kind of QC/QA, bc they're a multi-billion dollar company & 'to hell with the customers'. Replacement product is often also delivered in the same manner. I've cancelled my club membership mainly bc Sam's doesn't give me a choice in shipping service, even though I'm paying for it. Too bad, bc I really like some of their Member's Mark products, but I don't have a club within a reasonable driving distance, and the cost of membership wouldn't be cost effective.

I originally rated this Decatur store higher primarily because of the gas station and the…read morecompetition it brought to the monopolistic price fixing stations of the area. Nearly every other experience with Sams Club has been majorly disappointing however. The store itself seems to be poorly managed. The food court is an absolute joke, a couple of stale slices of plain pizza and weak hot dogs, when you can find it actually staffed and open during club hours. Nearly every time you check out there you have a line of full carts and a single friendly, but way over burdened receipt checker holding you hostage from exiting until she can verify your receipt and items you may be stealing. Costco also has the obligatory receipt screening but they manage the lines and service the customers. This is something this Decatur store refuses to do consistently. The goofy Sams Club tries to up-sell you to a premium member ship for the pleasure of being queued up like cattle waiting to be scrutinized. The checkout up-sells you EVERY DAMN TIME. WONT TAKE NO THANK YOU FOR AN ANSWER. The store is absent a pharmacy and every other Sams Club offering. The meat cases are nearly empty every day. You can't find USDA Prime beef there, they offer "Members Prime" instead seemingly trying to fool you into thinking you are getting better for your money when you are not. This seems downright deceptive to me. Costco puts this place to absolute shame and even though the closest one is 45 miles away, I maintain my membership there where you get real USDA Prime beef for the drive and all the other wonderful deals Kirkland brand negotiates for its Costco members. No more Sams for me. I cant justify two memberships and I like Costco even though its a drive once a month. Sams actually annoys me. So it goes by-by.

My son got locked in the car a few years ago at the gas station in town and they were super quick…read moreto arrive and were completely professional and kept my son calm. Once my car was unlocked they gave my son a stuffed animal to keep. I thought that was very sweet

I travel a lot. This gas station's bathroom was clean ... but more importantly, it had the nicest…read moretoilet paper that I have EVER used at a gas station. 10/10 ... would poop here again!