Worst communication ever!! After several calls and repeating…read moremyself 4 times to 4 different people they told me my child was accepted and booked for weekly appointments starting 1 month out. Before he has his first appointment they told my he was only actually booked for 3 appointments as the schedule was changing due to the end of the school year, but that they would figure something out. I didn't hear back. At my first appointment the therapist told me she was on vacation for the next 2 weeks, so I only had that 1 appointment booked. I asked the front desk about it on the way out and they said they'd look into it. I called the manager to complain and got a call back from someone at the from desk the next day (not the manager) asking if I would like to have just 45 minute appointments, rather than an hour as they couldn't find a time to suit my schedule. I said I'd rather not, but asked if I would still be charged for the whole hour. He didn't know, but said he'd get back to me. He never did. 3 weeks later I got a call asking to confirm my appointment for that afternoon, to which I informed him that I had never been told of any appointment, hadn't confirmed anything, and was still waiting to hear if the appointments would be 45 minutes or an hour and what I would be charged. He said my insurance had confirmed a pro-rated rate for the 45 minutes. I told him I had already found another therapist that confirmed a set schedule and I would not be using them anymore. It's now been 3 weeks and they have not yet submitted the discharge paperwork, meaning we can't start the appointments with the new therapist yet. They are absolutely useless!! What a waste of time!!

We have struggled for years to get help for our child and feel so grateful we found this place. Not…read moreonly were they incredibly empathic about our struggles, they actually helped our daughter! She made incredible strides in just three months. It is as if she is a different child, a better version of herself. I cannot recommend this center enough, especially Jenni. She has a natural intuition about what works and what might be going on. My daughter connected with her right away; something that used to be highly unusual for her. This center completely changed our lives.

Dr. Shapiro has to be one the of nicest Doctors EVER!!! He takes all the time needed to answer…read morequestions and make you feel comfortable. Although a long drive for me it's worth it! He even offers weekend appointments so the traffic won't be as bad. Thank you Dr. Shapiro!

I have not yet had a better Dr. She didn't rush out of the room as soon as the exam was over. She…read morestayed to talk. She listened. She maybe was a little late each time (which doesn't bother me at all) and that is because she takes her time with each patient just like she'll be taking her time with you. Most importantly, while you can go to anyone for a Pap, you really want to trust the Dr who will be performing surgery on you. Dr. Juhn performed my second C-section and it went immensely better than the first one (this is also in part to having a great anesthesiologist). Despite having had 2 C-sections, I only have 1 scar, due Dr. Juhn careful cutting along the scar from the first surgery. I fully recommend Dr. Juhn.

Dr Powell is relentless in finding solutions to his patients problems. He has helped me so much…read morethese last two years and improved my quality of life.

great doctor. he was the only dr out of several who would help me with a medical condition called…read moremorgellons disease. no one else would listen. told me i was crazy. s. reeder

It seemed most of my adult life I was the one others solicited counsel from until I hit a wall in…read moremy own journey. And because I had many years of interviewing professional counselors to help aide with others recovery, I knew how to screen them quickly. It's rare to find one who not only has the professionalism but also the natural ability to grasp and pinpoint deep rooted issues hidden in the subconscious. Gina is one of those. I highly recommend her to anyone who wants to advance quickly in healing your inner person.

Gina is an amazing clinician with a wealth of great wisdom to help people cope in this fast-paced,…read morekeep up with the Jones's culture. She's been through the corporate trenches, raised teenagers, and started a business, all while remaining a devoted wife on a mission to help others succeed. If you are struggling to cope in this challenging world, go see Gina!

Wow! A doctor who actually listened and talked to me for 45 minutes. He is wonderful, and truly…read morewholistic. I will be going again!

My mom is dying from Glioblastoma brain cancer-doctors dont know when she will go, but she wanted…read moreto do radiation and chemo. With her decline in physical and mental capabilities and being on Medicare, we admitted her to The Pines in Placerville. Overall, our experience with them has no complaints. Initially, she wasn't very happy to be there because of the differences compared to her private room at the hospital. However, I cannot fault The Pines for that, especially with how the staff treated her and our family. I have worked in a couple dozen nursing homes of various skill and funding levels; all over California and a few in Nevada. I knew what to expect from a place that we weren't paying thousands of dollars a month out of pocket for. I too, was nervous the first night she was transferred there. It can be loud; and there's alot of activity and my mom felt at times she wasn't receiving "service" as promptly as she would've liked. With that said, I very quickly began to know the staff personally and they were all friendly, professional and accommodating. It's very busy there-there is alot of residents and patients who were more worse off in ways than my mother and were far more demanding and not nice about it. The stress on the staff is alot. Yet, overall they handle it like pros. My mother was there just under two weeks before she unfortunately had to go back to the hospital and will probably not leave it alive. While she cannot personally express her feelings about The Pines, I spent everyday there, many times for most of the day and at all different times so I can speak from first hand experience: I know the reviews from others and the reputation this place has. The Director, Colby, you can tell is working very hard to turn that reputation around. The staff works very hard and I pray for their continued strength and determination in what they are doing because it is not an easy job and at times-maybe many times-seems thankless and unrewarding. Just know that for this family, you took an already difficult and emotional period of our lives and were able to ease this portion and truly give help when it was desperately needed. Special shout outs to Amy, Mikala, Colleen, Mai, Abraham, Maura, Michelle, Kelsey, Britni, Bill, Christina, Stephen, Samantha and so many more there that I can't remember your name or didn't catch it when we met: I truly thank you from the bottom of my heart for what you did for my mother. If she was capable of it, I know she would personally express how thankful and appreciative she was for your care, concern and dignity during this very difficult time of her life.

I only have good things to say about this skilled nursing facility. This has become the premier…read moreteaching institution of the region and has contributed greatly to my education. All of the staff here made me feel welcome as a student physical therapist for my clinical rotation. Dr. Abraham was my APTA credentialed clinical instructor and has implemented a teaching program here for other doctoral students. I learned more at this rotation than had at my previous two and I feel well prepared to graduate and start treating patients as a Clinician. Dr. Abraham not only challenged me each day to learn as much as I can but also increased my confidence with in my self. Any student is lucky to have him as a clinical instructor.

I saw Dr. Dong a couple of weeks ago. He is simply the BEST doctor ever. Super nice and efficientread more

Amazing doctor with great experience and knowledge. He goes out of his way for patients and makes…read moresure to answer all your questions during your visit. I would highly recommend him.