The place is obviously give me a key, with a parrot theme. I guess it is too appeal to their…read morepediatric clientele. The staff was nice, and our pediatric patients, granddaughters, where will treated. Everything was clean, and there were no issues to keep us from making this our permanent pediatric dentistry establishment.

This review is more about staff vs dentist:…read more Tried to call for an appointment for my daughter today. She was initially with a non-pediatiatric dentist, but we really wanted to switch because the dentist we had brought her initially to said it'd be better to get her to a pediatric dentist. The person on the phone told us they "weren't taking referrals." Even after explaining that we wanted to switch to them because her current dentist was not a pediatric dentist, they said the best they could do is clean her teeth in 6 months. Now.. What is a parent to do? Our daughter needs work done on her teeth but the pediatric dentist office refuses to work on her teeth for 6 months and the original dentist says our daughter is more suited for the pediatric dentist. I don't understand customer service these days.

I've been going to Dr. Chris since maybe 2007 or so and have always had a good experience. In the…read morepast they sometimes hired other dentists who weren't as good, but has mostly been Dr. Chris (and on rare occassion his dad who still chips in now and then) for the past decade. Some of the lower reviews are about front of the office staff, which I vaguely recall being a bit gruff, 10+ years ago but everyone the past few years have been lovely. I have had two root canals (hey I'm 40 such is life) and one was done excellently by Dr. Chris during 2020 in COVID. He did a great job relieving the pain I had been in for a few months. Anyway, highly recommend this practice 10 out of 10 for the last decade or so.

My family and I have been coming to this dental office for over 7 years, and the consistency of…read morecare has been outstanding. There was a time when I didn't have dental insurance and needed a crown replaced--Dr. Chris went above and beyond to help me, offering a fair and reasonable solution without compromising quality. His kindness, honesty, and steady professionalism truly set him apart. As someone who gets a little anxious in the dental chair, I can honestly say Dr. Chris has earned my full trust. He's gentle, patient, and takes the time to explain everything in a way that puts you at ease. I've recommended this office to friends and family, and I'll continue to do so for years to come. It's rare to find a dentist who's not only skilled but genuinely cares--this office checks every box!

Dr. James is an excellent dentist. They are open 3 days a week but it is easy to make an…read moreappointment. The Dr. is empathtic and kind. I have had a lot of work on my teeth this year and he is my kind of dentist. I highly recommend Dr Leon James. His prices are fair for the work he performs

Dr Leon James was professional, likeable, and did a perfect job on my new bridge. I'd highly…read morerecommend him to anyone.

This dental office is a dying breed. Well run by friendly staff and hygienist. Dr. Viani is a…read morethorough, old school dentist who cares about your oral health. They take insurance and they manage the runaround so you don't have to. I wished I had found this doctor when I first purchased my Home up here 16 years ago. Instead, I spent years jumping from one bad experience to the next.

Dr Avila was absolutely excellent. I had a crown that came off and sheared the rest of the tooth…read moreat the gum line. So the roots had to be extracted. I was nervous AF. Couldn't sleep, etc. Well the office staff was so nice, the doctor explained what would happen and what I would feel and hear. They explained the costs and worked out the price with what my insurance would cover. Very reasonable in my opinion. Dr Avila numbed me up, gave me laughing gas (as I requested) and did the procedure. No pain, no issues, I couldn't believe I had been so nervous. Great dentist and great staff!!!

I've read great things about Dr Avila. (Not so great about Chung). Unfortunately I didn't get to…read moremeet either because of the extremely unprofessional office staff! Should've known from the first phone call when the girl went to ask info and never came back on the line Other phone call interactions were the most unprofessional I've ever experienced Keep searching, there are great offices out there!

The friendly demeanor of the dentist and staff does not make up for the serious and unacceptable…read moreproblems I experienced at this office. I was overcharged, and my insurance was submitted claims for procedures that were never performed, which raises serious ethical and billing concerns. After a crown was placed in March 2025, my regular dentist later found excess cement left directly on my gum line--a basic and preventable error. My dentist was extremely disturbed by this and stated it could have caused damage to my gums. Leaving cement behind reflects a clear lack of attention to standard dental care and patient safety. To make matters worse, the crown fell off while I was eating (and unfortunately swallowed) yet I was told I would need to pay out of pocket for a completely new crown, despite the original being placed only months earlier. Refusing to stand behind recent work while shifting the financial burden onto the patient is unprofessional and unacceptable. Between the billing irregularities, substandard workmanship, and lack of accountability, I strongly advise others to avoid this office altogether. If you do choose to go here, verify every charge, closely monitor what is submitted to your insurance, and be prepared to seek corrective care elsewhere.

I recently switched to Dr Kupetz' office and so far I am very happy with the level of care and…read moreservice. The employees are clearly caring and competent. It seems to be a generally small practice so a typical patient is more valued. There may be some downsides to a smaller practice such as appointment flexibility, but I prefer the more personal and professional approach I have seen, versus what I have experienced elsewhere.

My 1st and 4th grade children had the best experience! The entire team provided incredible care and…read moreattention to detail that made me and my children feel comfortable. They are such a warm group of people who also have children and really know how to relate to meeting the needs of kids and parents. They also offered an alternative and more comfortable solution for my daughters tooth condition. The dental assistant and hygienist worked magically together and gave my children such comfort during their cleaning. The dentist was thorough and spoke to my children about their own teeth and this was really appreciated. A+ all the way around.

We really like this practice. The staff is very professional yet not too stuffy. We feel…read morecomfortable there. I have been to 2 other pediatric dentist offices with my child in the Hudson Valley previously and this is definitely the best. I don't plan on going anywhere else. FYI, the front desk receptionist who was a problem has been 'let go'.

A compassionate group of local folks, who take pride in providing quality dental care. Let's face…read morefacts , no one WANTS to go to the dentist , but good dental health is a vital part of taking care of yourself, And the people at duchess dental care go out of their way to their best to make sure your experience is a pleasant one. From multiple TVs in the exam rooms to leveraging SMS messaging for appointments and iPads to fill out forms they have their grips on technology side as well. Solid experience overall.

This office is so kind and inviting. They have THE BEST patient care. I'm usually so uncomfortable…read morein the dentist but it was so quick and they numbed me so well for the filling! It was a pleasant surprise from a dentist office. The girls who work with dr are also so kind and informative.