They do NOT communicate on what they are doing to your vehicle. They will tell you one thing and…read moreprice then put what they please in and charge out the ass. Terrible place of business!!

I took my vehicle to take 5 in Phenix City Al today for an oil and filter change. The teck told me…read morethey didn't have the filter for my vehicle. He told me I could go to an auto parts store and get 1 and they would discount the oil change. I went to O'reily and got the filter then went back. Gave the tech the filter and they changed the oil and filter. When they gave me the bill it was for the full amount, I reminded him I went and the filter. He went and got the manager, I paid $20.84 for the filter, he discounted the bill $10. I said that the tech ask me to go get 1 and he said he was paying what they charged for the filter. This oil change cost me $10.84 more and he was going to do any more. I told him I would never be back and I would post to my Facebook page and he didn't care. Billy Walters

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

Absolutely terrible. Not only did I have to pay $86 for an oil change, they also told my brakes…read morewere very very low in the front. I rode on them for 3 months, and finally took them into a Meineke, where they told me that I had at least 60% of my brakes left. If I could give zero stars, I would. Never returning here. Just plain dishonest work.

Hold on to your wallet !…read more Sent my son to get an oil change. He called me like his truck was falling apart after talking with the Time Share Salesman turned lube guy. Here's just a few things relayed to me over the phone: 1) said "...the washer fluid was full of "gunk""- Two nights earlier I put Rain-X washer fluid in the reservoir myself. Probably was not used to see quality stuff before. 2) said "...the fuel system needed to be flushed out". How the heck do they know at a quick-lube place? 3) said "...the rear differential oil smelled "burnt"". Thank you, but I doubt it (see numbers 1 and 2). Simply stated, if you know nothing about cars, stay away from this place. Go to somewhere like Wal Mart where they are not paid on commission...which is where I told my son to go in the first place. This up-selling is the downfall of these places. Change my oil, shoot straight, and don't try to BS me.

They were amazing. Definitely will be coming back. Thanks to the whole crew, Larry, Jimmy and…read moreAustin.

I use to work for Driven Brands. There was a sense of accountability and a level of honor and…read morerespect the company use to operate under. I remember when cars was damage there was no hesitation in taking care of the customer's issue. 6 years later, I do not know what happened to that standard. I have never heard of a company providing bad oil for vehicles and then not having any accoutnability for it. My mechanic advised that the oil was extremely bad. Both my vehicles engines have gone bad behind the oil provided by Take 5 and the manager talked to my wife soooo disrespectful about this situation, i will never take my car to Goo-Goo car wash, Take 5 or any other company associated with Driven Brands. I usually wouldn't put this type of review but when your manager dodges any accountability, talks to my wife crazy and then accuse me of sabotaging my own cars, there is nothing else to talk about. These folks care more about their bottom line than doing the right thing. There is no excuse. If I could give a 0 star I would. I will be filing a BBB report and I will not be letting this go. Your managers need to be fired and your quality of oil has caused issues to more than just my cars and the reviews from FL and the other area stores have similar stories to mine. Your quality of oil is crap from top to bottom and the level of care for your faithful customers is crap. If you want to make sure your car gets good service and good oil, do not come to Take 5. THEY WONT BE ACCOUTNABLE when they mess up. 0 quality. 0 on service. 0 on value.

1 Star I brought my…read more2016 Kia Cadenza to Mavis Tires & Brakes (1011 25th Ave, Phenix City) on Dec 19, 2025 for a routine oil change. Three days later the engine failed. The car had to be towed back to the same location, where staff documented that the engine had no oil. After the failure, I was told the vehicle must have had an oil leak and had been driven "without oil for an extended period." However: * No oil leak or low oil condition was documented on the Dec 19 service invoice * I was never warned the vehicle was unsafe to drive * The failure happened within three days of their oil change An independent inspection by Kia Autosport of Columbus confirmed internal engine failure consistent with oil starvation and found no evidence of long-term neglect. I have attempted to contact Mavis corporate multiple times and received no response. A routine oil change should not result in a destroyed engine and silence from the company responsible.

Where do I start…read more...... Called Josh on a thursday to enquire about 4 new goodyear wrangler GT tires that I wanted put on my 1991 isuzu trooper. Called him back friday and he told me the price for all 4 tires including installation, balancing, taxes and fees would be $565.00 out the door for a set of four. Good enough! So I come in monday at 9 for my scheduled appointment and a guy asks for my keys which i give over no problem, he does his 10 minute inspection then we go inside. He asks me for my keys again to which I reply "I think I gave them to you". I hurried back out to my vehicles searching frantically and after 5 minutes walked back into the shop. I told him "you have my keys" to which he reaches in his back pocket and says "Oh yeah I do sorry" It was an omen of things to come. I said "ill be back around lunch to pick it up if thats ok" the guy replied "theres no one in the bay well have it done in about an hour and some change". So I left with my wife in her car. Not even ten minutes later I get a call stating they've broken a lug nut stud and have to replace it and charge me for the stud plus labor and that they new total will be $759.00 dollars now. I should have just said put my old tires on ill haul it back to my house and do it. Im a mechanic with a shop locally I just dont have a tire balancer or bead breaker so Ive always used a tire shop. I get back to the place around 1:20pm, pay exactly $700, 150 more than I was told on the phone but no big deal sometimes its life. But now for the kicker, I get in the car, get 3 miles down the road and stop to get gas, I take the tire pressure tool from my center console and check the PSI. 30PSI in one tire, 40PSI in another, 25 In the other and 12 PSI on the front driver side tire. They were so incompetent they forgot to tighten the valve stem and air was leaking from it. I paid 3 bucks in quarters at the gas station to fill up the tire to 35 PSI then drove another 3-4 miles and stoppped and checked the pressure, this time it was down to 15 PSI. After dealing with them, the hagling and upselling on the price, and after spending 700 bucks getting a flat, I decided to just drive all the way home health and pride be dammed. I will NEVER EVER EVER use Mavis and I will never recommend Friends, Family or my automotive customers to ever use them again. One outta One star would not recommend. BUYER BEWARE

I visited Midas first time for an oil change and a tire rotation. I initially made an appointment…read morewith them for some time on tuesday, but had to reschedule for thursday. They were very accomodating with the change. On Thursday I ended up being 20 minutes late for my appointment. Before I left I called ahead and let them know of my reservation time and why I was going to be late. They were totally understanding and said its not a problem. I got there, checked in with them, gave them my information and keys and let em have at it. About 30 minutes later everything was done and I was ready to go. The person who was managing the counter went over what they did to my car. Midas did a full checkup of the car to see if anything was wrong, and everything was great. I signed, paid and left. Overall it was a nice quick and painless and the service was fabulous. I would definitely visit them again for their services and I recommend anyone who needs maintenance done on their car to go see them.

my appointment was at 1 today and had to wait for them to check a/c. Now it's 2:35 they changed A/C…read morewithout my ok. Came out with bill for $275.00. We're never coming back here. Don recommend this place. Also the white lady was rude.

Great place to get work done on the vehicle. Honest and reliable, they are really good at their…read morecraft. They tell you exactly how it is and what's wrong with your vehicle and they show you. Some places just tell you and Mark up the price, not this place, they let you decide for yourself if you want to get the work done or not. I'll be back for my oil changes. Very pleased with the service here

This place is an absolute rip off! WantEd to charge me 900 dollars for a 40 dollar part!! Do not do…read morebusiness with them!!

I spent $40 on an incorrect/half a$$ brake diagnosis. I'm pretty sure their business model goes…read morelike this, "only tell the customer half of what's wrong their vehicle and tell them the other half of it when they come back with more money in their pockets". Take your money to a shop that will do more than beat on your brakes with a hammer and tell you to fork over $1100...

The transmission broke down while traveling over the holidays and everyone at Precision Tune was…read morevery, very helpful!!! They assessed the repair needed, provided and estimate, and also contacted a local towing company to assist me in transporting my vehicle as I was not from the area. I would highly suggest anyone needing services contact this Precision Tune location!!!

Awesome! Went in for an oil change, they spotted a tail light out, fixed it, checked all lights,…read moreair in tires, & so much more. They replaced air filter, took care of the radiator, etc. Stayed late with cheerful attitudes! They were friendly, courteous, & professional! After we left, we found they'd fixed somethings that another place hadn't, plus, they even vacuumed! Highly, highly recommend!

I had a flat this morning they helped me get the tire off and put the new tire on I would advise…read moreeveryone to stop by there if need be.

The most experienced and fair mechanics I've met. Always do a great job for a reasonable price…read more Around here the best guys to work on your Japanese car.

The Shop has worked on my car several times, and have earned my trust and repeat business…read more Knowledgeable, fair priced and prompt.