Better staffed than other shoppers locations, like the trash locations in Centretown…read more you can find help here if you need it, staff are responsive

The pharmacist named Lana is incredibly professional informative so helpful and patient. I have…read moreconsulted with her a few times and every time she's the same kind professional and today after her recommendation she walked me to the isle so I could find the product easily. Well done Lana and thank you for being more than a pharmacist. Best Regards Jocelyn Robert

They make you pay 5$ for a roll of scotch tape if you need even just a few centimeters. Canada Post…read moreoffice help you for free. Clerk told me that it is the owner (pharmacist) that sets the rules. Keep your rules the way they are, I don't care anymore since I go to Jean coutu and Canada Post exclusively now. Shame on you.

Thank*You White*Cross*Dispensary,for your Fabulous*Service.The Pharmacy where my Chlorpheniramin…read moreis always available for an unbeatable price. Super Value All Around.Wonderful People who go the extra mile to help. Maria

Ordered hair gel. They sent the wrong one because they were out of stock…read morebut the web sight said they had 2 left. Very disappointed. Will never order from them again.

Small, but good variety of OTC meds and Natural Supplements. Staffed seemed helpful and friendly…read more They take Visa/Master Card but not Amex. Not much else to say about it. Had a cold and sore throat and needed some relief.

For a store that is synonymous with contempt for the Canadian customer, this is the worst branch…read moreI've ever experienced. The problem is the terrible professionalism among their staff. Some cashiers are fine at their jobs, but the management, and customer service have a deep misanthropy and hatred for customers so that you know they hate you and want you to go away. The prices are unbelievably shameless and Loblaws despises you for shopping there. Loblaws is a misery and this store is peak misery, at least for Ottawa. We can hope for the demise of their enterprise sometime soon to free us from Roblaws' grossness.

Family meal was good value for the food. Staff was friendly and helpful! I had the tenders meal,…read moresides were stuffed into the box.

Wtf!!! I called the shoppers at 3pm on a Wednesday to order my medication and the pharmacist tells…read moreme "no problem sir, we have your meds available and your meds will be ready same day tomorrow". I take 4 different meds so I made sure to specify which one to the pharmacist. Unfortunately I couldn't get in the Thursday since I had last minute appointments scheduled so I had to come back on Friday. I usually get a text for when to pick up my meds but nothing so I assume that it will be "ready" on Friday. I come on Friday at noon on my lunch to find out they filled out the wrong meds!!! There was only one pharmacist on the floor!!! The meds they gave me was one of mine (keptra) but not the right one. I look in the bag to find they filled out 3 months worth of the wrong one. As the pharmacist looks in the back to try in fill the right meds(cenoblamate), she tells me that there's only has 50mg tablets and not 100mg and that she only has enough for two weeks. Once done completing my order she makes sure to order more meds to get them as soon as possible . It's a new med for me and she tells me she can only give me 2 weeks worth of the 100mg pills at a time when they have them. Why am I aloud to get 3 weeks Kepra but only 2 weeks or less of cenoblamate!!! I always get the same problem every time I walk in to the pharmacy for the 3 months of kepra vs the rest of my meds!!! As we finish the debacle, she wanted me to pay for both bags even if iit clearly states that my work insurance pays for it!!! I was so mad to the point that I wanted to talk to a manager. There was no manager in the building!!! wtf!!! Was told that the 3 bank street location are used same management. So she had to call him personally to know if I can get my meds under coverage. After some technical asking back and forth I didn't understand, they got fed up and let me leve with both bags for free. As I walk out I notice only one cashier and one employee in the makeup department. Don't you guys have training on everything!? Like shouldn't you come help us cashier? I had the same problem for two months with my other meds vs kepra!!! wtf!!! There was another 15 people behind me. I can't hendle this!!! Hire more staff or get your fucken shit together or I'm changing pharmacies!!!

Excellent customer service and wonderfully helpful staff throughout the store. Always something on…read moresale and great points system. My favourite Shoppers Drug Mart.

They are proactive, efficient, courteous, and their website is one of the best I've seen! Also,…read morethey sell lots of items that address life's many discomforts (varicose veins, stuff neck etc) A real gem!

The BEST pharmacy I have ever dealt with in Ottawa! Renu and his staff are absolute pros and they…read moreare very kind and efficient. They even deliver. Highly recommend!