The team at MainStream Heating and Cooling is amazing. I have an older York unit that is still…read morefunctioning well, but the air was not being distributed evenly throughout my house. Strangely, the side of the house farthest from the AC unit was the coldest, while the bedrooms never seemed to cool down properly. Initially, they thought some plumbing underneath the house might be restricting the cold-air returns and recommended that I have that addressed first. I had the plumbing moved to improve the airflow, but unfortunately, that did not solve the problem. The MainStream team came back and continued troubleshooting the system. They carefully checked the ductwork until they discovered a damper that was restricting airflow to the bedrooms. Once they opened the damper, the difference was immediate. The system is now distributing air properly, and the temperature throughout my house is more consistent than it has been in years. What impressed me most was that they didn't simply give up when the first possible solution didn't fix the problem. They came back, continued investigating, found the actual cause, and corrected it. I am extremely pleased with the service I received from MainStream Heating and Cooling and would definitely recommend them to anyone needing HVAC service. Thank you to the entire MainStream team for a job well done!

Great service and response! They came in to install a new unit for the upstairs. Not only were…read morethese guys professional, they were respectful and gave helpful tips on best practice maintenance! I was impressed with their lead guy Larry and the way he ran his small crew. They cleaned up after themselves and made sure we knew what to expect every step of the way. Just yesterday, their work was final inspected and passed with no issues. I'd recommend Mainstream to anyone who needs HVAC work done!! And ask for Larry! He is the bomb!

Our one A/C units went out and they where very quick to respond and fixed the problem. The repair…read moreman even said the part was under warranty and the only fee was the labor. Very reasonable price. Will use them again if needed.

Requested maintenance inspection/cleaning of our AC/Heating units. Josh and Tim arrived on time…read moreand started right up! They were Fast - Efficient and really nice guys! Did more than I expected and discussed an area that would need attention in the future...no pressure. We will now have them out yearly...at this price it's crazy not to plan ahead. A quality job. Thank you very much jc

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Very efficient. He tells you up front what he is going to and doesn't try to upsell to you. Very…read morecareful to respect our property. Honors the appointment time and advises of expected arrival time. Highly recommend West.

Our HVAC system went out in the middle of August on a Saturday. I contacted several places and Ted…read moreWest was the only person to contact me back on that time and he also gave me a quote on the phone. He also was the best price out there by $1500. They also were very courteous and polite. The swapped out my system in 2-3 hours. Thank you Ted West and your staff.

Absolute best experience I have had with any contractor. Same day service, very knowledgeable and…read morethorough. Others stated I needed either a 3k repair or total replacement. Mr Shinton fixed it for $300, and he did not mind educating me along the way! Clarksville

Go with this guy. One of the two 'big' companies quoted $3500 for a HVAC repair. JW quoted $2000…read morebut dug further into the job and found a major component was not needed. Final cost $1050. Runs just fine now. Beware high prices and lazy diagnosis.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

Our ac went out in the middle of the night and we called Philip and he came right over and fixed it…read morehe keeps parts on his truck so it was a fast fix very impressive thank you Philip your the best

Reached out to Keck's Home Improvement on Yelp and Philip was able to come to our house within a…read morefew hours of us reaching out for help when our HVAC was not providing enough heat. He braved snowy roads and cold temperatures, got the job done in an hour or so, and plans to come back out again when it warms up to double check the system. Excellent service!

I've used Affordable Aire on my home and rental home. They are fair, honest, reasonably priced, and…read morestand behind their work. On one of our units the compressor was leaking coolant, we thought we needed a new AC system. Tad said let's try the sealant first before spending a lot of money on replacement. So far everything's great and we're not out a ton of money.

These guys are really a stand up outfit. Came day of the call to check out an AC unit that had…read morestopped working. Turns out it had froze over and needed to dethaw before they could do any work so did not charge me a service charge since they couldn't do anything that day. Promptly returning the next day the made sure I knew exactly what was going on and what my options were for correcting the situation. Responsive and polite is the name of the game for these guys and they know what they are doing.