Unfortunately PG Toyota let me down today. The temperature…read morethis morning was -40 c and my Tacoma would not start. I needed a new battery and was super impressed with the original 2017 battery that I used up till today, so I decided to call PG Toyota. I asked the woman that answered to transfer me to parts and she instructed me that they were super busy, which is understandable since I was probably not the only one having problems today. She took a message for me regarding the battery and if one was in stock. I did mention that I need my truck for work so I need a battery ASAP and that I would come purchase it and install it myself if they had one in stock. 2 hours go by with no response and I need to get back to work, so I call up NAPA, find out they have what I need, and go there to purchase one of their batteries. I love my Toyota and forever will, but with 9 hours later with no response from the dealership, I realize that I'm just another customer to them as usual. I wear the Toyota badge with pride and like to keep the parts OEM as possible... this was not able to happen today.

Brought my 2020 tundra in for its first service and to have remote start installed. Was quoted 3…read morehours and that I would be called when it was done. I ended up calling after 6 hours to find out it was finished and they just hadn't contacted me yet. Remote start was installed incorrectly; it sets the security alarm off unless left unlocked. Contact them the following day, they get me to bring it back in, then taxi me back to work. I get a call saying its all good to go now and they checked to make sure. First thing I do when i get there is que the remote start, alarm goes off. No solution or restitution offered other than ok we will drive you back to work and see if we can fix it. Extensive amount of time wasted by their poor business practices, and still no solution.

Shity people shit service run down business. I bought an Argo from this shity company over eight…read moreyears ago and they still refuse to get me the registration. I wouldn't take a car from these crooks if they gave it to me.

Timing belt broke not even 3 months owning the vehicle. I bought warranty yet queensway told me…read moreonly one shop will be able to fix it with it fully covered. It would have taken up to a month and a half if I went to where they told me. They had me bouncing from mechanic shop to mechanic shop for an hour and didnt take it upon themselves to call there OWN warranty company. Litte did they tell me theres 5 other shops in pg that's under lubricos warranty. Instead of waiting an entire month and a half without a rental vehicle I now have to wait 2 days because I took it upon MYSELF to dig deeper because a month and a half is absolutely ridiculous.friendly staff yet very shady establishment that doesnt seem to care about customer satisfaction

I'd say six star if I could. I had an estimate at another…read moreestablishment for some front end work on our car that I thought was high. I was talking to George at Fair Deal Auto and he recommended I see Brad at PG Dynamics. Brad quoted me 1500.00 less than the estimate I had. Brad with a mechanic put my car on the lift and showed me and explained the entire process in a way my carpenter brain would understand. Before I agreed to have the work done. I was able to add brake pads and rotors to the job as well as an oil change. And still saved 900 dollars over my original estimate. Customer for life and highly recommend to others.

From the owner: SALES: No sales staff commissions to factor in as we are…read morejust a mom & pop business. Warranty - all our vehicles come with warranty. Safety Inspection - all our vehicles come with an inspection and are maintained through our repair shop. Purchased vehicles save 10% on maintenance through our repair shop. View our online sales inventory - if you don't see what you are looking for we will search our network of dealers - saving you time and money. SERVICE: We keep our shop rates down and concentrate on repeat customers - volume rather than individual costs. Certified for Government inspections. We don't fix what isn't broken! RENTALS: Wide variety to choose from: Cars, Vans, SUV or Trucks Ask about our weekly rates for family vacations.

Service department is absolutely horrible and lies. Vehicle brought in for a rad hose leak and…read morethen was supposed to have a rad and heater core flush. After paying for the parts they booked and appointment for 10 days later. Appointment was changed one day ahead and when the vehicle was brought there they kept the vehicle all day and then said they didn't realize the appointment was changed. Promised the vehicle would be ready the next day by noon. Well that afternoon they say they didn't order the parts so they couldn't fix it. 5 weeks later they bring in the SUV to repair the leak. They billed $1100 to replace the part and they were supposed to to flush the rad and heater core to get heat back in the car. My wife picks up the car and they tell her they didn't know they were supposed to flush it so they just topped up the rad. She gets home and coolant it's pouring out of the reservoir and it is obvious they didn't flush it as the coolant was still contaminated. You look at the bill and it says they flushed. Call them out on it and they lie. Ended up flushing the system myself the next day and got everything working. Very dishonest dealership and shop.

Best service from sales to financing. Philippe Vachon and…read moreCheryl Engel Kevin Anderson and especially David Sacchetti. Found me a beautiful ford escape hybrid. Thank you for the 100 percent satisfaction

Not a pleasant experience. Complete lack of courtesy or professionalism in the managerial dep't…read more Won't buy a Nissan.

I went there with a friend, she wanted a new car, and asked me to shop with her. They treated her…read moreand me like crap. We left, and she bought a Toyota instead, and we got treated great there. So last week I called to try and nicely discuss to the sales manager (Jared) about our bad experience, and he did not care , and just made up excuses. Sorry would have been a lot better than bad excuses, on top of bad treatment. I wish I could rate them negative 5 stars, but 1 is as low as it allows me to give them!

This place is my new favorite Chrysler-Jeep-Dodge dealer. I came in yesterday to buy one of the new…read moreJeep Trackhawk's, which is the new model of the Grand Cherokee that can do 0-60 in 3 seconds. Anyways, when I came in, I was immediately greeted with a salesman, who was friendly, but was not pushing aggressively like some of the guys over at Prince George Ford when I tried to buy a 2019 Ford F-350 Lariat. In just 2 hours, I was able to do a test drive of the Trackhawk and make a down payment! Anyways this place is amazing and I am looking forward to returning for my first oil check!

As a customer I appreciate it when a dealership takes the time to deal professionally with a…read morecustomer's concerns. Kyle Bachman dealt with my concerns in a very professional manner that totally resolved those concerns. Northland Chrysler Dodge Jeep Ram is fortunate to have a person of such high integrity at their dealership. Bernt Fuglestveit

The receptionist here is awesome! But the sales department has not even been able to get me basic…read moreinformation about their trucks. Guess I will shop elsewhere!