Lots of parking. Friendly staff. Lots of selection in store. Good food. Nice druvers! ....read more

my daughter was throwing up and bleeding in the bathroom stall and an employee stood outside the…read morestall and tapped her foot and said, "really? "still?" I realize she was in there for a while, but she was sick and could not help it!

Have three vehicles that use Flex Fuel and Speedway is the ONLY station within 60 miles of us that…read morecarries Flex Fuel and only two pumps out of 20+ pumps. Today, as is the case several times a month both pumps were out of order! Typically couple of times a week the two pumps are with out of service or out of fuel! That's bad enough but then when there is fuel and/or pomp's are working inconsiderate customer tie the two pumps up by going into the store leaving their vehicles blocking customers to access the flex fuel instead of pulling forward to park in front of the store thus freeing the flex fuel pumps for others. One would think that a company like speedway would rectify this issue by placing signage at those two pumps asking customers to free the space after fueling. Lastly, you would also assume that if you provide a product that is not available anywhere else within 60+ miles that you would either have more pumos to provide it or at least make sure it is available and pumos working! I have contacted Speedway customer service in the past since this is an ongoing problem to no avail.

I am stunned by the inaction from this locations employees today while a child was trapped in a…read morevehicle in distress. This morning the unthinkable happened. The impossible perfect storm that led to my 15 month old locking himself in the vehicle with my keys in his hand while my phone was left at home. It was a new, terrifying and humbling experience. I went in and their store phone was unable to reach my husband because his area code was out of state. I asked the employees if I could please use someone's phone to call my husband or if they would call him for me...that he was 2 miles down the road with a spare. Every single one of them said No. I had to insist, at least 4 times, for them to call the Baxter PD and they didn't even bother to use the store phone for that, they pulled their cell phones right out of their pockets. My son was outside, screaming while he had inadvertently pressed the panic button on my keys...while the employees displayed virtually zero empathy or compassion. I went outside and asked the closest vehicle with people in it to make the same call and before I could finish asking a phone was offered, and any additional assistance available....thanks to their kindness and quick action, my husband got there within minutes and my son was calming down in my arms before BPD even arrived. That couple was such a blessing and I cannot Thank them enough. I deliberately shop here and hide painted rocks here....my older children enjoy visiting and chatting with Guy when they get special slurpee's after school. I cannot understand why Ashley, Jasmine and Rhonda flat out refused to make a phone call that would have ended the nightmare ordeal as quickly as possible. Thankfully we were parked in the shade at 9am, so I did not need to break a window and scare him further (if necessary I absolutely would have)! I love the small town community of Baxter and today was rocked to my core by the indifference I experienced.

Stopped on our way to Nashville and left my purse by accident. Called an hour or so later and the…read morepurse had been turned in thank goodness. We stopped in on the trip back and retrieved the purse...intact. The guys were so very helpful and kind...was so refreshing to meet up with REAL customer service and "Southern" kindness. Wish more gs stations had such excellent employees.

STEER AWAY from here if you are a person of color…read more My traveler and I stopped here for gas. If you decide to use the restroom, the employees surround you like swarming bees as if you're stealing their honey. It's not a way to do business and a systemic problem of racial prejudice that needs to be shut down. Disgusting business practice overall. At the time of this review, the gas station is Shell. Drop the "S" and you have... Go here at your own risk. You have been warned.

I thought I called and ask for 6 need bottles of cranberry Sprite when the 7-Up man was there went…read moreto pick it up. The manager said it wasn't there. I hadn't done it at that store. I was sure I had called the Baxter Dollar General.

OMGOSH what is happening to Cookeville/Baxter? The customer service was TERRIBLE. Had 3 workers…read more(Mgr included) tell me there is no sale for this item, the Mgr told me she didn't care what the ad says if it comes up on your phone number then it does... sure enough it got rang up for the second time because the first time the cashier didn't allow me to put my number in and YEP $3.00 digital coupon. No apologies- nothing.. when I first walked up to the reg the guy tells me I had to come to a reg check out and be rang up and I couldnt go to self check out! Ummmm wasn't I at a register to be rang up??? I will avoid this DG from now on.. TERRIBLE

Wished there was a krogers or some other shopping store here instead. Prices are much higher…read morecompared to others, but has decent selection of products. Customer service(cashiers)could use some training...or just bring back self check out

From the owner: Dollar General Cookeville is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.