1. PetSuites Winter Garden

0

Winter Garden, FL

Cancel

Open app

Search

PetSuites Winter Garden

3.7 (10 reviews)
Closed • 6:30 am - 7:00 pm
Updated 2 months ago

PetSuites Winter Garden Photos

Recommended Reviews - PetSuites Winter Garden

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Melo's last day getting his first hair cut

PetSuites exceeded my expectations in every way--from the boarding rooms and attentive staff to the live TV access so I could check in on my fur baby. The consistent communication truly eased my nerves about leaving Melo for the first time. The staff sent me photos and text updates, sharing how much they adored him, which meant the world to me. I will absolutely return and highly recommend PetSuites to anyone in need of boarding. At pick-up, several staff members came out to say goodbye to Melo, and seeing his tail wag with pure joy confirmed how well he was cared

See all

5 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tenille J.
370
35
22

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Jill K.
0
15
21

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 2
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - PetSuites Winter Garden

Woof Tang

Woof Tang

(7 reviews)

Orlando International Airport

I met Tai and Lexi at a decoy seminar In April of this year, Tai was the Instructor. Tai is…read moreknowledgeable, precise, and was able to break down the science when it comes to decoying a dog. Since The decoy seminar, I have worked very closely with Tai and Lexi when it comes to obedience and bite work with dogs. Throughout the months, I got to see in person and through their social media pages that they are meant for this profession. They are able to work with all breeds and size of the dog does not matter. I have seen clients walk out the front door with smiles on their faces with their dogs are also really well behaved because of the work that Lexi, Tai, and also their trainer Max does daily. A lot of people always talk about wanting to have more obedient dogs. This is the place to go.

I recently used their services to board my two dogs. They had previously been boarded at another…read morefacility but they were fully booked and Woof Tang, while quite a drive, was highly rated and had the cameras for their rooms that we love to have. First of all the price is great in my opinion. Their facility has plenty of play space and the livery room we got was large. We always want, maybe even need, to be able to check in on them. While on past stays we would look and find them pacing and awooing all night. Something about this place made them zen. They looked out the windows, climbed and snuggled in their bed. We signed up for both of them to get a bath before pick up but due to some error with their system only our little guy got his, which was sad because if we had to pick we would have picked her. For our two dogs it was $115 a day for the luxury suite. When we arrived to pick them up we expected our Dachshund to scream like he does when we come home and our Auggie to go crazy and we were so disappointed when they came up to us like okay cool, summer camp is over? Not one cry or bark, no jumping or crazy tail wags. Next time we hope to board them for training. Our dogs would have required 3 weeks and that just didn't work for us right now.

Pet Paradise Winter Garden

Pet Paradise Winter Garden

(86 reviews)

Horizons West / West Orlando

They took great care of my pet! They truly care!! He was there for 10 days! I want to get the dog…read moreobidence classes they offer for him! So excited

We boarded our dog, Jack (German Shepherd/Husky mix), at Pet Paradise from July 13-19, and…read moreunfortunately, had a very disappointing experience from start to finish. While we were on vacation, I frequently checked the facility cameras and never once saw Jack. When we arrived to pick him up, we were informed that on the first day of boarding, he had appeared nervous in the play yard and was attempting to get out. Based on that observation, Pet Paradise made the decision to remove him from day play for the remainder of his stay. The issue is that no one ever contacted us to discuss this decision or ask for our input. Knowing Jack, we believe he would have adjusted and been perfectly fine participating in day play. While Pet Paradise did remove the charge from our bill, the decision was made without our knowledge or consent, even though we paid for that service when we booked his stay. Additionally, we paid to have Jack groomed before pickup, including nail trimming. We were told that the service could not be completed because he "kept trying to jump off the table." We have had Jack groomed at several other facilities over the years and have never encountered this issue. If a facility does not have the proper equipment or restraints needed to safely complete basic grooming services, those services should not be offered. The nail trim that was performed was extremely sloppy. Some nails were clipped while others were left untouched. One of his dewclaws still had a large piece of nail hanging off it, and we later discovered he had a cracked nail that, according to our veterinarian, may extend close to the quick. Unfortunately, the concerns did not end there. When we brought Jack home, he was not acting like himself. He slept nearly all day, showed little interest in food, and seemed lethargic. We initially assumed he was simply adjusting after boarding, but his condition continued for several days and eventually progressed to diarrhea. After taking him to the veterinarian, we learned that Jack was significantly dehydrated and required fluids. He was also diagnosed with Giardia, a parasite that requires medication and treatment. To date, we have incurred $387 in veterinary expenses directly related to issues discovered immediately following his stay, and those costs may continue to increase. Given the lack of communication regarding major decisions about our dog's care, the poor grooming quality, and the serious health concerns that arose immediately after boarding, we are extremely disappointed with our experience. Pet Paradise came highly recommended, which makes this outcome even more frustrating. We entrusted Pet Paradise with our dog's well-being while we were away. Unfortunately, the experience left us feeling that important decisions were made without our involvement, services were not properly performed, and our dog returned home in significantly worse condition than when we dropped him off. We will not be returning.

Pawsmere Pet Retreat - Pawsmere Pet Retreat is a small pet care center located in the little town of Montverde, Florida.

Pawsmere Pet Retreat

(3 reviews)

Having a new furry friend is always a grand new adventure. Sometimes, those adventures can be…read moresmelly and disgusting. I realized this when my 4 month Airedale puppy came inside smelling like wet dog and grass. I decided to check out Pawsmere Pet Retreat because I had heard good things about them! They are located in the corner lot in the town of Montverde by the gas stations. If you are not looking for them, you may not be able to find them. Luckily, we were able to do some digging and find out where they were. The staff was extremely friendly and actually very excited to see an Airedale because they aren't really native to this area. Usually with Airedales, they are meant to be groomed a specific way and in a specific pattern or else their hair will come out matted and unruly. Michelle, the owner knew EXACTLY what to do with him. It took a couple of hours, but when she brought him out - it was like he was a WHOLE different dog. The price was not too bad either. I paid about $45 or so for a wash and cut and will definitely be back again.

We brought our two dogs (one is 3 and has been boarded before and one is 8 months and never has) to…read morePawsmere Pet Boarding and we couldn't be more grateful we did. The owner treated them like family. She keeps it small in the way of allowing roughly 3 dogs to board at one time. This allows the dogs to get adequate attention, exercise, and safety. She sent me texts during our time away updating us on how the dogs were doing and included photos and videos. The dogs stayed almost a week and they were so happy to lucky when I brought them home. She is also a grooming facility. So she groomed them before pick up per our request. It was a great value and quality care for our fur babies. I would recommend them to anyone looking for a more personal affordable boarding option for your dog or cat.

Grand Oaks Pet Hospital - Awesome client feeding one of our bottle babies

Grand Oaks Pet Hospital

(48 reviews)

Dr. Phillips, Horizons West / West Orlando

Dr. Shah has been absolutely amazing with my cat. As an over attentive pet parent and with his…read morerecent diagnosis of SCC, she's been there every step of the way every time I've had a question or a concern and no matter how many times I want her to look at him. She's always patient and caring and empathetic. I had to take him in about a week ago because he started limping really badly on his back left leg and she immediately did a examination on him concluded that nothing was broken, but that it was a really bad sprain and she was 100% right! He has slowly been working it out and he's walking much better now. But during that time - I also saw her get emotional because his tumor has grown a little bit and she cares so much for the pets she cares for. I also love that the office is open the first weekend of the month as well.

I would highly recommend not taking your pets to this Vet. Not only is the practice manager Wendy…read moreextremely rude, but is also clueless. Having someone like her run the business, she will run the business to the ground . They try to bait and switch In every scenario. I have my pet who gets treated by central Florida cardiology for his cardiac needs. Dr Shah Lied and said that this particular Vet is not a Cardiologist. Upon research, I found that in fact, he is a Cardiologist. The reason for her lies is because she supposedly teams up with a cardiology team from Miami and she recommended that I use them instead. I set up an appointment for my dog, and the practice manager has No clue where the Cardiologist that they supposedly use are coming from. Come to find out my dog was set up for a echogram by someone who does sonograms who is not a Cardiologist and Dr. Shah receives kickbacks for recommending this non-qualifed individual. I requested a call back from the vet a couple days ago and never heard anything back from her . They are Scam artists!!! Stay far away!!!! The information in the response from Wendy only validates my experience. I am fully aware of what the definition of slander is working in the legal field for many years. I would encourage Wendy to reframe from talking about legal terminology without any legal understanding. The first amendment permits freedom of speech and I have full right to write a review based on my experience without being threatened as a response. I have looked back at other bad reviews about this business and every time a bad review is written Wendy threatens slander. The information provided in her response was not provided during our conversations. I have proof of texts in writing as evidence. It appears Wendy has now done research after the fact to appear more knowledgeable in her response here. It is my first amendment right to inform the public of the terrible business practices of this veterinary practice.

Luv-N-Care Windermere

Luv-N-Care Windermere

(27 reviews)

Dr. Phillips, Horizons West / West Orlando

Amazing and kind staff. I had my first appointment with them today for my cat. He was treated with…read morelove and respect from the second we got here. They have low cost care and also accept care credit as an option. Don't hesitate to give them a ring and have your fur babies checked out

Well this pains me to write this review but right is right and wrong is just wrong…read more.. We have followed Luvncares advise for all of our animals for meds, surgery, routine care etc. including to purchase a Free Style Libre for our diabetic cat. We did not ask for this device meaning this was advised from the Vet. Vet said this would be best instead of poking our cat to monitor his blood. We picked up the 2 sensors from Publix for $80. We had Luvncare install the sensor for $40 to be sure it was done correctly, although Vet said we could do it ourselves. The sensor was giving issues from day one. On day 8 the sensor stopped working all together. It is supposed to work for 14 days. My BF called Freestlye but they would not warranty the item since it was used on an animal. I called Freestyle the next day and got the exact same answer from a different rep. Rep said the FDA has not approved the unit in animals and to take up with our vet. So we did... since LUVNCARE is prescribing a device in a way the company will not guarantee we felt they should be responsible to replace the device. We didn't think it's not our responsibility to check up on our vet. The vet DIDN'T know the FDA does not approve the unit which is alarming. We trusted Luvncare for many surgeries all our pets care etc. We are talking about $40 which clearly after the thousands of dollars we spent just in the last month, never mind the money since we started there - $40 is really nothing to us. This is about accountability. We feel Luvncare should have advised us it's not authorized in pets and let us make that decision- instead they represented the unit as ok. Why should a patient have to think to ask the vet if they will have a warranty on a sensor the vet is prescribing? Long story short... We respectfully asked for 2nd sensor that came in pack to be installed for free and a $40 credit. Vet installed 2nd sensor for free. REFUSED to give us a $40 credit for bad sensor. We wasted 90 minutes on phone with Freestyle and felt this could have been avoided had they been upfront so $40 for 90 minutes of our time was not being unreasonable... Worst business decision I've ever seen from any business in my ENTIRE LIFE. We understand the sensor not working was not their fault but if they are going to use something off label, be open about it. We trusted Luvncare and were very happy until this last visit but if they don't stand behind their decisions, sadly we can no longer recommend them. We had wrote several great reviews on multiple channels to help them as I had seen multiple bad reviews. Now sadly we will be posting our unfortunate experience so others know to steer clear of this practice. Clearly $40 was more important than our business. Take your business to a vet who is honest and accountable with what they prescribe...

Dogtopia - Remi's fourth of July photoshoot!

Dogtopia

(15 reviews)

We love Dogtopia!!…read more I'm not sure how the staff remembers every dog, but they do and they greet them with genuine happiness every time. Frank the dog absolutely loves going to Dogtopia. A big reason why I came here initially is because Frank had developed crate anxiety when we rescued him. They crate the dogs for "nap time", which is when the dogs rest and eat lunch. I loved this aspect because he could be crated with all his dog friends and hopefully understand the crate was a good thing. It definitely worked when combined with us working with him at home. They have a great system where they don't just throw the dog in with other dogs like other places we tried. They have a meet and greet where they have your dog come in for a few hours to be assessed; what their temperament is like, how they interact with other dogs, etc. At the end you get a report card about how they did and if they're ready for doggie daycare. The cameras in the play rooms are a nice touch, lets you see your dog throughout the day if you are so inclined. They also have a lot of activities each month, water day, bacon day, peanut butter Kong day, photo shoot day. Some are included in the price of day care and some are an add on, with the money going to a charity. We have also used their kenneling services and I love that the price included daycare so they're not in the crate all day. The price point is pretty on par, perhaps slightly on the high side but if you purchase a package, you save $$$. The kennel is actually more affordable than other places, which is a nice surprise. Franklin absolutely adores coming here and the staff seem to truly love him as well. I recommend Dogtopia to everyone.

The meet and greet was wonderful and everyone loved on my dog. After that it was downhill from…read morethere. My dog wasn't understanding cues from other dogs that they were tired and not interested in playing. So rather than help her understand the cues and work with her they just stuck her in a crate. This created more anxiety because she didn't understand that this was not punishment. I would continually get calls saying she got in a scuffle and was the dog always blamed. Yet when watching the webcam I saw instances of favoritism, not enough training for the staff and too large of a dog to people ratio. Every time I went to pick my dog up she was anxious and the front desk staff had nothing nice to say about her. I was finally told after her last visit that she is dismissed from the center because she is poorly behaved. The manager never met with me face to face but only called me. My dog has earned her AKC canine good citizen award and is working on her community level award. If she is experiencing anxiety due to the sounds and smells that is not her fault.

Woofie's of West Orlando - Boxer after Mobile grooming

Woofie's of West Orlando

(11 reviews)

I had such a wonderful experience with Woofie's today! I used their mobile grooming service for my…read moregolden retriever, Jerry, and couldn't be happier. Shyanna was absolutely amazing! So kind, patient, and clearly someone who genuinely loves animals. She took such great care of Jerry and made the entire experience stress-free and convenient. He came out looking handsome, happy, and smelling fantastic! One thing I really loved was that she sent adorable photo updates throughout the grooming process. It was such a thoughtful touch and gave me peace of mind knowing he was doing well and being so well cared for. I especially appreciated her sweet demeanor and the way she treated him like her own. It's not always easy trusting someone with your pet, but Shyanna immediately put me at ease. Highly recommend Woofie's to anyone looking for a professional, caring groomer. I will definitely be booking with them again!

You guys. If you need any furbabe grooming at all, this is who you need to call!! Katie has been…read moreamazing thruout our chaotic foster scheduling. Marla arrived today well beyond the appt time and our boy looks just as beautiful as can be! I needed someone who was familiar with Airedale's and possible behavior issues. This is our first foster and the temperament may have been questionable - he was a perfect gentleman but I needed to disclose ahead of time just incase. This entire team has been a dream to work with. We look forward to any future foster appts moving forward! Appreciate you all SO MUCH!!

PetSuites Winter Garden - petboarding - Updated October 2026

Loading...
Loading...
Loading...