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    PetSmart

    2.8 (58 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    The back side of her hair should be linting flat and down and its sticking up
    Ingrid B.

    I made an appointment to have my pup bathed, furminated, trimming of her hair, teeth, ears and nails done. $91 later and 3 hours, she looked like she had nothing done to her except for some divots that a shaver would have made. I contacted PetSmart and explained the situation. I was told that some of these groomers are still in training so they had Jordan re-do her services, Jordan told me that she trained Dylan so I was skeptical. I was right to be skeptical. She did a butcher job on my pup. I have a mini dachshund, long hair and she took scissors to her. I never asked for a full haircut, I asked for a TRIM. Now its been 3 months and her hair is growing out and it looks awful. I have to wait another month in order to take her to a groomer that knows how to TRIIM a doxie. DO NOT TAKE YOUR DOG TO PETSMART AT THE PALMS MALL !! They do not know how to TRIM a doxie. I emailed them again and never heard back. They do not take ownership of the grooming department and I wasted $91 dollars for a crap job on my pup. I have some pictures that you can see how bad she actually looks right now. Her hair on her body is sticking out, her tail that should have been trimmed looks horrible and her back end above her legs looks all choppy. I also had tons of hair on my clothes after I picked her up, I don't think she was furminated at all. I was called 45 minutes later after I dropped her off. First it was 3 hours, then the re-do was 45 minutes. SAVE your money folks, if you have a doxie, find another groomer like I'm doing now so when her fur grows out a bit more, they can fix the way she looks by giving her a TRIM job. Shame on you PetSmart. You should have responded to me the second time I complained , and refunded me my money. I have told tons of people where I live not to use PetSmart for any grooming. If you have to go there, ask for Brenda J, She did a nice job , I couldn't get her when I made the appointment. I wouldn't give them 1 star but it makes you at least give them 1 .

    Gypsy
    Bobby B.

    Just took Gypsy in to get her furminator with a bath brush, and her nails did. Road home with her in my lap afterwords. Noticed I was covered in her hair. Walked inside grabbed her furminator, one stroke down her back & this is what I got! 70.00 with the tip.

    Our new family member!
    Christopher J.

    I could've sworn I'd done a review in the 9 years we've lived here. Anyway, the staff is usually helpful; especially today when we bought our 3rd pet from them! It's a very pet-friendly, clean-looking store. I don't shop there to much but I joined the Awards Program anyways. The only pet store chain in Yuma. But I think its all we need! Military discount and free WiFi available.

    Bird supplies
    Aly W.

    Solid store for pet supplies. We get a lot of our pet needs online, but stop in when needed. The staff is always helpful. Great selection for our dogs. We recently purchased ham6stuff as a gift and they had all we needed

    Went to pick up my dog and didnt know if i should cry or scream. seriously what the hell is this. Don't go here. Seriously wth is wrong with you "professionals"

    If you see Starla at the PetSmart in Yuma take the opportunity to tell her hi. This lady absolutely knows customer service. All of the employees in this store are super helpful, but Starla goes above and beyond. She will put a smile on your face!

    Brandon K.

    Cruising to the river from San Diego and my Golden needed a shave but we didn't have much time. Stephanie was so nice telling us to swing her by and she'd try to fit her in. Andrea actually ended up doing the cut and an amazing job in record time. All of the girls on that day were very sweet and awesome.

    Ali all grown up and a beauty.

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    14 years ago

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    16 years ago

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    19 years ago

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    14 years ago

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    5 years ago

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    14 years ago

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    14 years ago

    Just recently took our new pit puppy to pet smart... got great service from 2 diff employees and wonderful service...

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    6 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    13 years ago

    Steph did an awesome job fixing my shihtzu's haircut that he got from urban k9. Will be back for sure.

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    11 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    17 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Want to adopt a puppy hoping for 8 weeks old is that a puppy I could find there or is that rare to find?

    Call their Adotion Center (ext # 5) and they should be able to help you.

    Don’t See Your Question? Ask Away!

    Review Highlights - PetSmart

    There was or is not to sure of it but there was a pet store on 4th ave across from the old Red Lobster which I always thought was soo funny.

    Mentioned in 2 reviews

    Read more highlights

    A Touch Of Class - Super Zoo second place

    A Touch Of Class

    (11 reviews)

    I recently took my cat "Moka" for her first professional grooming. She's getting along in years,…read moreplus she is terrified of leaving her home and of meeting new people. I was so great full to find Melissa! She's a Master Cat Groomer plus she teaches Cat Grooming. Jackpot! Well I feel blessed to have been able to schedule Moka's appointment with Melissa, since she was also teaching students during the same timeframe. My cat looks so cute! While she seemed a little anxious to get home, she wasn't as traumatized as I expected. She's also skinnier than I thought she'd be. She is gorgeous! I already scheduled her next grooming. I'm sure her hair will be plenty long by then. I'm so blessed!

    I'm going to be honest I'm a bit conflicted,I started coming here because the location I went to…read morebeforehand didn't give me the cut I wanted.This location seemed promising ,friendly staff who are very casual on the phone but I had noticed a change with my dog the second time picking him up (I also had to trim to even out some of his hair which I had hoped wouldn't happen for the price point ) and the third time he came back shown in the pictures I attached. I'm not sure if he's just afraid of them and it's a one time thing but he did like his previous groomers and behaved for them. He's been restless because of his eye and eventually scratched it enough to break his skin. I just wanted to share my experience because I don't want to put him in a situation that will cause him stress.

    PetSmart - groomer - Updated May 2026

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