TL;DR version: GREAT place. Thoroughly impressed with my boys turn out. Quality, price, and obvious…read morecare given to my two can't be beat at any of the other places I've gone!
Annoyingly detailed version:
Well I could kick myself for not going to this groomer sooner! Had I known how great they were, I would have been coming here the past 3 years! I'm moving to San Diego in less than two weeks and needed my standard poodle and toy poodle cut for our new life on the beach. Sent a message from their site on Monday (when they were closed) asking when was the earliest I could get in for two, and bright and early the next morning I got a reply that they had a few openings Wednesday-Friday THAT week. Which is pretty much unheard of in this town. Especially as a new customer. I usually had to schedule two weeks out at other places. So I brought my two in on that Thursday at 11am. I was impressed with the cleanliness of the place, friendly staff, annnnd the fact that the grooming tables are right there in broad daylight so you can see how they work with the dogs-which others I've gone to have the grooming tables hidden. They had multiple dogs up on tables and all seemed content and the ones being worked on were being handled super gently. Which was insanely reassuring for me since my toy is a bit of a handful when it comes to clippers (he turns into an earth quake machine with his shaking in fear...he also sings the song of his people while at it lol). I told them I wanted even summer cuts for their bodies and fluffier faces, not the typical shaved poodle face, and expressed that I wanted their feet shorter than their body length but if they could be careful and not go all the way down to skin with the feet since both my boys get rashes super easily with that. They seemed to get the picture even though my explanation probably sucked because I'm pretty inept in grooming terms lol. So I left expecting to get a call right before they closed that my two were done since most places I've gone to take alllll day, as in drop off at 7/8 in the morning, and pick up by 4. I've ALWAYS hated that because my dogs are our babies and them being penned that long makes me feel so guilty. So I was sooo impressed when I got the call around 2:30pm that they were done when I dropped them off at 11 and they had multiple dogs in front of my two that still needed done. HUGE PLUS. I mean really, that's amazing. So I came to pick them up, anxious to see how greatly silly they looked (I literally always laugh at my dogs when they get groomed. They don't even look like the same dogs lol. And how can you not laugh at hilariously fluffy ears?) and I was surprised that my toy wasn't barking like crazy as he usually does at other places. Both boys were surprisingly calm when they saw me and that definitely made me happy because clearly they were well taken care of and weren't acting their usual "GET ME THE HELL OUT OF HERE" way. But aside from their calmness, they looked absolutely great!!!! I was so happy. I would have preferred a little more fluffiness on my standards face, but the shorter hair looks great, clean, and is perfect for romping around the beach, so I didn't mind one bit. My standard has never looked so white! Or both have never been so soft and smelled so good. And both boys nails were so well trimmed and shorter than I thought possible, which is saying something because I was a total slacker dog mom and they had some serious mountain lion claws going in- oops. Not only that, but I was ridiculously happy about the price. $100 for both dogs combined. Worth every penny. I was expecting more since I read other reviews about them being expensive, but that's not expensive to me for good quality. And they actually have tipping option on the bill receipt which is great because other places I've gone to don't have that and I always forget to bring cash which has made it awkward when I have to skip it because there's no tipping option when paying with a card. I was already super impressed with the experience, but when I got home I was even more thrilled when I looked over my boys. Not one single knick of skin, rash, razor burn, or anything. They listened about the feet issue and both boys have short cut feet but not all the way down and absolutely no knicks or rashes (which has literally never happened before). And what I'm most impressed with are their ears! They've never had cleaner ears! Not only that, but they're not even acting like their ears have been cleaned and plucked. Usually both are shaking their heads for a day after because their ears are irritated/being tickled by stray hairs left behind, but neither one has shaken their head even once!
This was definitely an AMAZING experience and I am soooo mad at myself for not coming here in the first place years ago! I'm half tempted to keep coming here even after moving to San Diego...Not even kidding! THANK YOU Shear Delight. It really was a delight.
