I came to petsmart to grab a bag of treats for my dog at home. While looking for treats I was greeted by a very friendly lady by the name of Krissy. She treated me with kindness and showed genuine interest in my dog. The store was moderately busy and she seemed to be the only employee in sight, meaning she had to run around in order to answer questions and help the customers out. So far, I was having a wonderful experience at Petsmart as I usually do. I then noticed a beautiful Ball Python and wanted to check out the temperament and health before even thinking about bringing it home. I finally found an employee that wasn't extremely busy to ask to see the snake. She was talking to a lady about one of the groomers who was treating one of the dogs extremely poor. According to the employee, they had no idea about the abuse. Once she was done talking to the customer, I gathered the courage to speak to this lady. I asked her politely if I could see the python. Without even turning to look at me, she said, "Are you 18?" In the most negative tone I've ever been spoken to in my life. Not wanting to deal with her mood any longer, I lied by saying no in order to remove myself from the conversation. Once again without looking, she mumbled, "Then you can't see it". After viewing abuse in the grooming section and being treated as trash by an employee, I hurried out as fast as I could. Sadly, the positive experience I had before with the helpful employee is outweighed by the disappointing interaction with the lady who watched the groomer abuse somebody else's dog by yanking it by its legs. read more