This vet verbally berated my sister when she brought her dog in to be put down. After the dog had…read morepassed he touched her to comfort her and she asked him not to touch her and he yelled at her and told her to get out of his office. Absolutely unprofessional and downright abusive man. DO NOT USE THIS VET.

Our dog had had a crisis, and their vet and staff could not have been any nicer. We had never been…read morethere before and they treated us with such kindness and respect. Would definitely recommend to anyone.

Pepper starts his happy dance as soon as he hears where we are going and the closer we get the more…read moreintense is his demonstration. The staff is first rate, caring and making a fuss over the patient while providing the best care. Care is very reasonable and couldn't imagine taking him anywhere else.

I would like to start, whenever I tell my dog Macho that we are going to the vet, his tail wags and…read morehe gets excited, I have never had a pet do that. Ever since I have taken Macho to Cedar Heights Pet Clinic my pet receives the greatest treatment. Macho goes there frequently for bathing because he loves working with the vet techs and the groomer. They are very knowledgeable, and their advice has always helped with anything my dog Macho or my cat Tommy needed. It's nice to see a vet clinic who know your pets by name and care about them, like your pets are their pets.

I started taking my dog here 3-4 years ago. I got an outrageous quote for surgery on my dog at…read moreanother vet hospital and got a 2nd quote here and loved them so much I stayed. I feel like he is getting great care. They also have a ton of experience with dogs who are highly dog reactive so they let us wait in the office instead of the waiting room and let us go in and out the side door. Very kind staff.

Great meeting and vet seems knowledgeable about our dog's disease and how to treat. I like that…read morethere is 24 hour emergency setbicecand saturday morning appointments. Close to home in Cedar Falld

They killed our dog, she was Misdiagnosed. She had two types of cancer and we didn't know. We…read morekept asking what the growths were on her body and were assured they were fine. After spending thousands of dollars at Herder the sent us to Blue Pearl to spend $7,000 more to list all the things they had missed. Our beloved dog died a week later. When I called to talk to the vet he said, "it's just a dog". WATCH OUT!!​

- They push vaccinations, the new ones that I don't think my dogs need because of their…read moreenvironment. When I decline those vaccination, they treat me as if I abuse my dogs. That attitude makes me very angry. We love our three dogs. My wife and I work different shifts to be home with them, especially because of our senior basset hound. - I don't believe I should have to pay exorbitantly to obtain quality medical care for my dogs, I took my senior dog in to have her anal glands expressed, and her toenails trimmed. This is the breakdown of the bill: Tech Visit: $25.00 Nail Trim: $22.00 Anal Glands Expressed: $28.00 In my opinion, this is extreme price gouging. - We respect most of the staff. However, for the reasons stated above, we're looking for a new vet.

I've been searching for a new groomer since moving back to Iowa, and it's honestly been a challenge…read more-- until I was referred to Aiden at Brookside! He is such a kind young man and truly talented at what he does. My dog looked amazing, I had absolutely nothing to complain about, and the pricing was very reasonable too. I'm so happy to say the search is finally over -- we've found our groomer!

We had to decide to put our dog down and John Jorgensen was the most patient and empathetic…read moreveterinarian we could ask for. He provided all the information we needed and in the end, our dog was able to go out peacefully. We appreciate the care and respect they give at Brookside to both us and our pets. Highly recommend!!!!

I booked 2 cats here and they were both treated very well. I appreciated being informed often on…read morehow my babies were doing. Just be sure to understand the fees and that there's paperwork involved which surprised me as a first time user of pet stay services.

This place is the BEST! I had a situation while watching my…read moreGrand- Dog that need immediate attention . I received a very quick appointment and ALL the staff was so kind and patient with my reactive grand dog ! What a wonderful place to help dogs behavioral issues that needed medical help! Beyond 5 stars !!!!

The receptionist was friendly and helpful. The vet was knowledgeable and her assistant really knew…read morehow to clean our Gsd's ears. Her name is Jess and she was the best at handling our lively German Shepherd. If I thought it appropriate I would have kissed her. I highly recommend this pet care clinic.

This vet clinic is the best. My wife took our dog in without an appointment, and they squeezed us…read morein. Vet was extremely nice and warmed up to our dog before doing any work. Everyone was polite and friendly! I almost took home one of their cats that prance on the counter. Lol. Highly recommend!

I have been taking my Cats here for four years since moving to Cedar Falls, Iowa. I like the…read moreveterinarians I have seen and the vet techs. I highly recommend this place to bring your pet.

I spent thousands and took time off work to come into town for my appointment. Last two text…read moremessages I received are attached. I was turned away when showing up for the consult for my dog because there was a confirmation text I missed before those texts, which certainly seem to confirm the appointment is still on. Did not receive an email or a call to confirm the appointment. Extremely poor customer service and I would not trust my dog to their care.

This is the most caring veterinarian hospital I have ever known. Each and every person that works…read morethere is so wonderful. I trust them completely with the health and welfare of my cherished pet. Highly recommended.

Been taking Chief and Royal here for years and nothing but amazing from Chad and his staffread more