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Sugarland, TX

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PetSmart

2.7 (81 reviews)
Open • 9:00 am - 9:00 pm
Updated a few days ago

Services - PetSmart

Bath and groom only

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Rash from soap on too long

we brought our dog for grooming and it was terrible- he came home with a huge rash cuz supposedly their cold water wasn't working so the soap stayed on him to long - they could have gotten some bottled water if they knew that was a problem. This is the 2nd time they didn't clean his ears, said he didn't want it? we will never use petsmart for grooming again

Melissa M.

How much is that doggie in the window? Well, at Petsmart they don't have dogs for sale, but you can certainly adopt cats and dogs from the local rescue organization (CAP) that sets up in Petsmart each week. So, I head to this Petsmart because it's convenient, but that's not the only reason. The staff is friendly and helpful. The place is always kept clean (even though you know there are little doggie accidents every day). Dogs are welcome into this store (on a leash) and everyone who brings a dog to this store appears to follow the leash rule and knows their dog's limits. There is a huge selection of food, bedding, cages, bowls, toys, etc... This Petsmart also carries fish, gerbils, hamsters, birds, rats, mice, and lizards. They also carry supplies and accessories for these animals. There is a grooming and vet area, as well as a kennel and obedience training room (where classes are held regularly). I like that you can watch dogs get groomed (I feel like it keeps the dogs from getting mishandled, as I fear they might by any groomer). There is a machine by the cashiers that allows you to type in information for a dog or cat's personalized tag. Then it etches it and spits it out. It's quick and there are a variety of tags to choose from, from tiny to large sizes and numerous colors and shapes as well. We get one of our dog's food here (the others need special food from the vet) and bedding for our sugar gliders. We love the cute toys they have for dogs here and are always compelled to get at least one on each trip.

This little guy is adorable! So fun and friendly!
Gianna O.

When the fur kids and shell kid need food, etc. I come here. This place is clean and when you walk in it smells like the doggie perfume some use after grooming. That's better than other things this place could smell like. You'll often see people shopping with their dogs. The staff is really friendly and helpful. I love animals and I spoil my pets with good quality food, etc. so needless to say I'm picky about what I buy them. They sell some healthful and top notch stuff here for pets and that gets a plus from me. Also, I can find the supplies I need to help care for my pets and make it easier on them and me. I love walking around looking at all the adorable animals. If you're looking to adopt a pet, please check out the adoption area that's sponsored by CAP. Every animal deserves love and respect.

Joshua D.

Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited!

Kym S.

Took my dog there to get him groom I was so happy about with the results. Demetrise the groomer she took great care of him! First picture is the before and after he is a Shorkie-Poo btw, and she gave me great after care advice for Kreole, to help him with grooming obstacles that he was dealing with. So now I think I'm going to stick with Demetrise for a while.

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9 years ago

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Review Highlights - PetSmart

“I'm always welcomed with excellent service through PetSmart employees here at the sugar land location and the helpful staff at the Banfield pet hospital.”

Mentioned in 2 reviews

Read more highlights

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Barking Muse

Barking Muse

(9 reviews)

Disappointing experience for my poppy Shih Tzu. I chose this…read moregrooming salon based on positive reviews and drove 30 minutes to get there -- unfortunately, it turned out to be a very upsetting visit. I specifically asked to keep the long hair on my dog's back, which we had been growing out for 6 months. But instead, they shaved it completely. Even worse, they left mats behind the ears, under the chin, and on the belly. When I kindly asked them to remove the mats, the receptionist responded loudly that it would "change the dog's haircut." Seriously? I believe removing mats should be standard grooming procedure -- and if there's an issue, the professional thing to do would be to call the owner or explain. Instead, they just left them and said it would "ruin the style." Meanwhile, the haircut was already nothing like what I requested. Now I have to take my pup to another groomer to fix what they ignored -- and even they were surprised mats were left behind. Sorry, but this is not how responsible pet care should be handled. I'm really disappointed.

My new favorite dog groomer in the Sugarland area!…read more I love the way they groomed my old shih tzu, they did a wonderful job and she looks so cute! I provided a reference photo, and while it wasn't exact, it was still very well done. Other pros: - reasonably priced. I paid almost $65 for my small dog. - very clean and not super loud. Some places, like the previous owners of this location, did not maintain the premises. It would be noisy and smelly, and the AC would be left off. I love what the new owners did with this place! My shih tzu often gets very nervous about going to the groomers but here, she was not shaking at all.

Oyster Creek Animal Hospital

Oyster Creek Animal Hospital

(35 reviews)

Amazing service and a state of the art facility. It was easy to make an online appointment and the…read morewebsite was easy to use and not "clunky" like other pet healthcare sites. Every staff member was, professional and kind. Best service ever! A big thank you to Rachel, Maria, Samantha, and Jordan. Their smiles alone make you feel comfortable right away. You can tell they truly care about the health of your pet. Samantha took a comprehensive history and made sure that all my concerns were written down and ready for the doctor. Dr. Nava is wonderful. He is very professional and knowledgeable. My senior dog, Robin, received the most comprehensive exam she has ever had. I am confident that she will benefit from his expertise. She is no longer in pain and has a maintenance plan that will keep her healthy for many years to come. I was presented with how much procedures and meds would cost before they were completed. Check out was a breeze. From now on, Robin will receive all of her care at Oyster Creek Animal Hospital. I absolutely recommend Oyster Creek Animal Hospital!

Incredible veterinary practice with an amazing, patient staff! My husband and I have a reactive…read morerescue dog with bad anxiety, and she never does well with visiting the vet. The team accommodated her need to privately enter without other dogs in the lobby and took extra time with her so that they could complete the reason we came there. Overall, it was a fantastic experience and I highly recommend them!

Ruff Ruff Paradise Pet Care & More

Ruff Ruff Paradise Pet Care & More

(56 reviews)

When I first came here (this is my third time), the place was pretty hidden. It's located in the…read morevery inner right corner of the plaza. If you go on their website, they do a good job in explaining the exact location! I'm not sure if there are more than one owner but I've only spoken to the lady in the front (Angela). She's always been so nice and gentle to my baby Luna! We take her here to get groomed because for the service and price, it literally can't be beat. She also took Luna in for a last minute appointment even though she closes early today. Very very accommodating. Overall a hidden gem that needs to be more known! After extensive research I chose this place and it will be my first and only groomer for my baby :) P.S I think we chose the 4th cut because we didn't wanna make her look too bald. Angela did warn us that because Luna's hair is straight, the hair would stick up if we chose the 4th setting but we don't mind the outcome :) One final P.S .... remember to tip well!!! She deserves it

I would come here again but primarily as a last-minute backup…read more Pros: Accepted my appt even though I called ten minutes beforehand. Quick, finished in under 3 hours. Clean, the place didn't smell of urine. Quiet, there wasn't a ton of machines running and dogs barking. I believe this is because the place had lots of space and rooms to compartmentalize, rather than packed in one small room. Kind people, the lady was very nice and accommodating to my requests. Con: The actual haircut didn't look that great. The groomer listed when I pointed out some fixes and adjusted accordingly. However I could tell inherently, the cut wasn't that great. It was even and the wash was done well, but the actual aesthetics were not there. My shih tzu was done in a way that left her eyes looking very sunken in. I included a photo taken after some adjustments.

PetSmart - groomer - Updated October 2026

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