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PetSmart

2.7 (79 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 week ago

Services - PetSmart

Bath and groom only

Pet boarding

Full grooming

4 More Services

Pet haircut

Microchipping

Pet physical or wellness exam

Pet vaccinations

PetSmart Pet Groomers Photos

From this Business

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Reviews With Photos

Rash from soap on too long

we brought our dog for grooming and it was terrible- he came home with a huge rash cuz supposedly their cold water wasn't working so the soap stayed on him to long - they could have gotten some bottled water if they knew that was a problem. This is the 2nd time they didn't clean his ears, said he didn't want it? we will never use petsmart for grooming again

Melissa M.

How much is that doggie in the window? Well, at Petsmart they don't have dogs for sale, but you can certainly adopt cats and dogs from the local rescue organization (CAP) that sets up in Petsmart each week. So, I head to this Petsmart because it's convenient, but that's not the only reason. The staff is friendly and helpful. The place is always kept clean (even though you know there are little doggie accidents every day). Dogs are welcome into this store (on a leash) and everyone who brings a dog to this store appears to follow the leash rule and knows their dog's limits. There is a huge selection of food, bedding, cages, bowls, toys, etc... This Petsmart also carries fish, gerbils, hamsters, birds, rats, mice, and lizards. They also carry supplies and accessories for these animals. There is a grooming and vet area, as well as a kennel and obedience training room (where classes are held regularly). I like that you can watch dogs get groomed (I feel like it keeps the dogs from getting mishandled, as I fear they might by any groomer). There is a machine by the cashiers that allows you to type in information for a dog or cat's personalized tag. Then it etches it and spits it out. It's quick and there are a variety of tags to choose from, from tiny to large sizes and numerous colors and shapes as well. We get one of our dog's food here (the others need special food from the vet) and bedding for our sugar gliders. We love the cute toys they have for dogs here and are always compelled to get at least one on each trip.

Joshua D.

Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited! Took Sugar Lynn to see this Jolly Saint Fella and she was so excited!

This little guy is adorable! So fun and friendly!
Gianna O.

When the fur kids and shell kid need food, etc. I come here. This place is clean and when you walk in it smells like the doggie perfume some use after grooming. That's better than other things this place could smell like. You'll often see people shopping with their dogs. The staff is really friendly and helpful. I love animals and I spoil my pets with good quality food, etc. so needless to say I'm picky about what I buy them. They sell some healthful and top notch stuff here for pets and that gets a plus from me. Also, I can find the supplies I need to help care for my pets and make it easier on them and me. I love walking around looking at all the adorable animals. If you're looking to adopt a pet, please check out the adoption area that's sponsored by CAP. Every animal deserves love and respect.

Kym S.

Took my dog there to get him groom I was so happy about with the results. Demetrise the groomer she took great care of him! First picture is the before and after he is a Shorkie-Poo btw, and she gave me great after care advice for Kreole, to help him with grooming obstacles that he was dealing with. So now I think I'm going to stick with Demetrise for a while.

Nurivan S.

Just a few pictures of the work we do in our salon, don't forget to check in and redeem your $5 coupon for grooming!

3 weeks post adoption :)

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8 years ago

This PetSmart was very professional and timely and courteous. You guys take very good care of Brooklyn Glover.

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Ask the Community - PetSmart

Review Highlights - PetSmart

I'm always welcomed with excellent service through PetSmart employees here at the sugar land location and the helpful staff at the Banfield pet hospital.

Mentioned in 2 reviews

Read more highlights

Barking Muse

Barking Muse

(9 reviews)

My new favorite dog groomer in the Sugarland area!…read more I love the way they groomed my old shih tzu, they did a wonderful job and she looks so cute! I provided a reference photo, and while it wasn't exact, it was still very well done. Other pros: - reasonably priced. I paid almost $65 for my small dog. - very clean and not super loud. Some places, like the previous owners of this location, did not maintain the premises. It would be noisy and smelly, and the AC would be left off. I love what the new owners did with this place! My shih tzu often gets very nervous about going to the groomers but here, she was not shaking at all.

Disappointing experience for my poppy Shih Tzu. I chose this…read moregrooming salon based on positive reviews and drove 30 minutes to get there -- unfortunately, it turned out to be a very upsetting visit. I specifically asked to keep the long hair on my dog's back, which we had been growing out for 6 months. But instead, they shaved it completely. Even worse, they left mats behind the ears, under the chin, and on the belly. When I kindly asked them to remove the mats, the receptionist responded loudly that it would "change the dog's haircut." Seriously? I believe removing mats should be standard grooming procedure -- and if there's an issue, the professional thing to do would be to call the owner or explain. Instead, they just left them and said it would "ruin the style." Meanwhile, the haircut was already nothing like what I requested. Now I have to take my pup to another groomer to fix what they ignored -- and even they were surprised mats were left behind. Sorry, but this is not how responsible pet care should be handled. I'm really disappointed.

PetSmart - groomer - Updated May 2026

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