Well stocked store. Seasons and regular items are available. They have a groomers as well as a veterinary in house. You can bring leased animals into the store. Large selection of specialty dog foods. They can order if you do not find what you want. Plenty more f dog toys and treats available. If you are into dressing up your animal they have costumes! Good loyalty program. They do have curbside pick up for orders placed 24 hours in advance. read more

PetSmart - Entrance - Pet Training Near Me - Spanish Springs, Nevada

Yesterday I took my little dog to Petsmart to get his nails trim and they do a very good job there. I've never had any problem in going there for years so you need to call for an appointment and then you will usually get you in in the time you want to come in they also do grooming, bathing, nail clipping and soap forth, so I would recommend read more

Have taken Bella here before and made an appointment easily online. Was let know I needed to bring an update of her rabies vaccination which I was able to get through her vet via email. Had a good experience and Bella was beautifully groomed and nails clipped. Reasonable cost since she doesn't require clipping her fur. $28 in and out! Friendly groomer and cashier. read more

PetSmart - Beautiful girl - Pet Training Near Me - Spanish Springs, Nevada

I haven't been inside a store in a while. It's easier to shop online and use the curbside pick-up option. However, this location has always been clean and organized. We've used the grooming service a couple times and we're fairly happy with the results (our dog doesn't like loud noises and he won't sit long enough to dry him thoroughly). read more

Grooming department here is amazing! I take my border collie, Steven, here and he loves them! Very friendly and very good to my pup! I absolutely recommend them! read more

Just moved here and definitely will be my go-to pet store. All the staff are super nice and very helpful!

Maddie is ABSOLUTELY amazing. She spent like an hour to hour an half telling me everything I needed for my fish tank and what I need to do first and what I shouldn't do. She listened to all my questions and concerns and explained absolutely everything! She was absolutely incredible. Definitely can tell she cares for all the fishes and other animals and wants the best for them! read more

PetSmart - Pet Training Near Me - Spanish Springs, Nevada

We have been taking our dogs here for years. We love the location and of course, our favorite groomer is Demi. We usually make our appointment online and then bring in our dog. We drop our dog off at the designated time. Then we get a phone call telling us when she is ready to be picked up. Demi is very loving and kind. Our dog Quinn also gets her nails cut at the same time. There is a list of items you can choose. She always looks so beautiful after her haircut. The funny thing too, is that she prances around after her haircut. Kind of like look how cute and pretty I am. LOL This location is inside the Sparks Crossing Shopping Center in Spanish Springs. There is a ton of parking. The store is always clean and the employees are friendly and knowledgable. read more

I waited for help while a gentleman helped others.when I went to pay he said I got the wrong item and sent me back to get a new one with no assistance. Then I had to wait in line all over again. Plus I wanted to buy a nice litter box but since he was too busy I gave up. Left irritated read more

Autumn the groomer shaved our dog including her tail siting she had stickers. Her whole body did NOT have stickers nor was she matted all over including her haunches. It may take up to a year for our Goldendoodle to get her feathers back and her face is messed up plus her tail was cut, she started bleeding but we did not find where blood was coming from around our house for a day. The worst groomer ever. We are not going back to petsmart. They need to test their groomers. read more

PetSmart - Shaved Doodle - Pet Training Near Me - Spanish Springs, Nevada

Very hit and miss some times my dogs seem clean I've had times where I couldn't smell anything. Sometimes nails done well sometimes egh. I specifically go in for nails and expression because my girl has a problem with this and 3 days after grooming she eeked on my bed. I won't be coming back for $50 a pup I can wash them my self. London was the groomer. read more

PetSmart - My dog expressed on my bed 3 days after grooming and specifically asked to pay attention to this - Pet Training Near Me - Spanish Springs, Nevada

Friendly staff. Easy to find products. Fun animals to look at. Always clean. Love the app to add coupons and using my points. read more

I buy my cats food here and use Banfield as there vet. Very friendly. 1 cat e joys his visits

I had scheduled a pet grooming appt for our youngest 3yr old dog and had chosen 2 packages totaling $104. This was our first time bringing our youngest into Petsmart groomers. He doesn't need appts as often as our other 2 dogs, but he was starting to shed alot with his dual coat. Our other groomer of 12 yrs always knew what to do for his dual coat, but raised prices so high it was no longer affordable to take our 3 dogs; so, my husband and I had questions and showed pictures of what cut we wanted. The young lady checking us in kept scoffing at each question before answering. About an hour later my husband gets a call to come pick up our dog. He goes in and a different groomer checks him out. My husband notices our dog hasn't been bathed, cut, etc. The lady said there wasnt anything she could do other than relay then notes left by the groomer who worked on him. The groomer's notes said our dog was just too hyper and that she could not perform all the services but that we still had to pay the full $104 price plus a $5 surcharge. My husband asked to see the groomer that worked on him. She comes out and instead of explaining when questioned, she said she had to go to break and walked off. My husband asked for a manager but none were available. He paid and brought our dog home. In checking what was done only visible thing was our dogs nails were clipped and he was wearing the bandana and had been given the toy from the summer package purchased. So we paid $109 for a nail clipping, bandana, and a toy. Our dog was supposed to be bathed with special deshedding shampoo, his hair cut (like the picture), special furminator package, teeth brushed, plus additional services. None of which were done. Each time I've called and or went in to the store to figure out what happened there is never a manager available. The ladies in the grooming dept are not able to help in anyway and the groomer who worked on my dog is always off or not available. We will never bring any of our 3 dogs to Petsmart again. My son and his wife are no longer going to take their 2 dogs either. I will never recommend Petsmart groomers to anyone. 0 out of 10 experience. read more

I have a 150 lb. Newfoundland who, although is a sweetheart, doesn't exactly enjoy sitting still for hours on end. He doesn't love being washed or get his haircut and moves around an awful lot. So I know he is a bit of a pain for the groomers, but Jenni did an absolutely incredible job. His looks the best I've ever seen, and she was so kind to both of us even though she just spent three hours wrestling a bear haha. I highly recommend these groomers, and super appreciate Jenni in particular. read more

PetSmart - Pet Training Near Me - Spanish Springs, Nevada

My dog goes to the vet here and it's pretty good. They are all really nice and helpful.

Really love that this one is close to our place! Makes having to go here, or dropping our baby off for a grooming really easy. Their grooming prices are reasonably priced and they do a decent job. I just don't like that sometimes, I pay extra for nail grinding and they don't do a very good job with that part. The nail cutting also, isn't very good. So sometimes, I just end up doing it myself back at home. They do a very good job cleaning and washing him though. They also need to work on drying my dog more. I've gotten him back a few times where he was still very damp. Otherwise, all the workers are very nice and friendly! They really do their best to help you and answer any of your questions :) They also have affordable dog training classes. They were fun for both husband and I, and our dog. It's a great way to socialize your dog with other dogs. I just wish we did more training back at home! He did remember a handful of the commands though! Kayla was our trainer and she was great with all the dogs, big and small! read more

PetSmart - Our fur baby on his graduation day! Kayla was a fun teacher! - Pet Training Near Me - Spanish Springs, Nevada

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This place is a joke. They sold us everything for our snake and refuse to sale us a mouse to feed him. Only pet store to do do this. We bought all our snake stuff from them. They will do anything for you pet as long as it is not a nasty carnivore. read more

I took my one year old longhair cat to get groomed today and Madi did a fantastic job! I just wanted a bath and a brush, and now my cat looks so much better. My cat was not stressed at all when I picked him up! I would absolutely recommend to anyone looking to get their cat groomed. read more

After the pandemic my pup was a mess and regular groomer was booked solid. Jason did a great and compassionate job with my nervous pup. He took extra time when m dogs patience and cooperation went out the window. read more

PetSmart - PetSmart Grooming - Pet Training Near Me - Spanish Springs, Nevada

Usually has what you need for your pets. They run out of crickets quickly and don't get restocked as frequently as I feel they should. The staff is friendly though and they do well. read more

This review is for the grooming department. I scheduled a bath/brush online for my German Shepherd mix, Sulley. The scheduling was easy & I got an appt for him the following day. Sulley had professional grooming before at another place, but he didn't love the experience. I have to say I was very impressed with these lovely gals at Petsmart grooming. Yesterday, I met with Jenni & gave her Sulley's shot record. She was very friendly & personable and gave Sulley some loving pets. Today, when I took Sulley in for his appt, I saw Jenni again & the very nice groomer, Shay. Shay was amazing. She got to know Sulley a bit & looked him over, gave him some affectionate pets, & she talked very soothing to him to put him at ease. That was very impressive to me. I've always just had the groomer take my pup in the back, without trying to calm his nerves. Shay took extra time with Sulley & she used sensitive skin shampoo & conditioner on my little man. I was very pleased when I picked up my fresh & clean pup! Thank you Shay & Jenni for making Sulley's first experience at Petsmart grooming a very pleasant one. My sweet boy will definitely be coming back regularly. :) read more

PetSmart - Sulley waiting patiently for his "spa" appointment with Shay. - Pet Training Near Me - Spanish Springs, Nevada

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Groomer Athena is awesome and our preferred groomer. However, she's obviously popular as appointments for her are hard to come by. This week Sam groomed both our dogs and we are so impressed! Our Schnauzer is so darn cute. Our Tibetan terrier mix went for the first time and she looks amazing too. As for buying products, we've had the staff guide us well. read more

I was treated so poorly by Susan and the store manager at Petsmart that I've switched to ordering all of my dog and cat food from Chewy's. It costs about 15% less than I was paying at Petsmart and it's waiting for me on my doorstep when I get home! Outstanding, incredible, amazing, astonishing! Every two weeks like clock work, I purchase at least 60 containers of wet food spending approximately $150, load them into my vehicle, drive home, unload and repeat. Now I remember exactly why I quit Petsmart all those years ago and have quit them again. Yes, quit is also an adjective now and not just a verb! I'm thrilled by this. I was treated so rudely and poorly that I called customer service on the spot, standing near the checkout stand, at 9:00p after having been at work since 7:00 a.m. and asked to be contacted by a district manager. It's been over two weeks and I haven't heard a thing from anyone. Nothing. There is simply too much outstanding competition in the pet food industry these days to be so dismissive and indifferent Petsmart! Haven't you noticed?!? Customer service is everything now. Do you care? Goodbye Petsmart, I won't miss you but you'll miss my 300 dollars every month. That's $3600 a year just on food! I'm not including treats, toys, cat litter, complex treat dispensers, leashes, ear cleaner and on and on. Wow! On second thought, thank you for being so awful; if you hadn't been, I would have probably never realized how I was being raked over the coals by you. I'm saving hundreds of dollars a year now! read more

PetSmart - Completely out of stock on Simply Nourish canned dog food except for one case of tuna and salmon-- hope my babies like it. - Pet Training Near Me - Spanish Springs, Nevada

RUDE GROMMER. DON'T ANSWER THEIR SURVEY. First to say if you read the reviews here, many of the low ratings are about the grooming rather than the store. Our problem is now with the Groomer. All was going "ok" with dog grooming. Not great, but nothing to complain about. We get a survey to ask about the service. We made a simple suggestion, not a complaint. It was to please be careful about the lifting of our pet as she has a serious heart condition, on medication and when lifting under the center of the dog, it causes great pain and she yelps. It isn't the best way to lift a dog anyway. Grooomer continues to forget or ignore. The next thing we know after answering the survey is the groomer "Paula" called on the phone and said "I'm cancelling your next appointment with your dog because you don't like my service!" Then quickly and abruptly hangs up. How rude, considering there was no complaint about the service; simply a suggestion. Paula needs to be in a job where she doesn't have to interface with people since she doesn't know how to do it. I called and spoke to a man whom was in theory the manager and was nice on the phone, understanding, and said he would talk to the groomer manager. Never heard anything after that. The bad part for PetSmart is that since we have not need to go there for grooming anymore that we are not making any special trips to buy supplies. So it hurts their main business. We started buying from Chewy.com and found it to be cheaper and simpler. Things are delivered to us for free. read more

It was all about my pet today and we ended our Elsie & me day here. She needed food, wanted special treats and toys. We found everything we were looking for and decided to shop around. The Halloween and winter apparel are already out. They have very nice things. Some a little pricey some not so much. They have a really good sale at the end of each season. I am glad to see that they keep expanding the food options and are increasingly stocking on natural good quality products. The store is always clean and the service is efficient. They usually have only one register open but if there is more than one person in line they immediately open another one. Sometimes they hand out a treat at the exit. This place is very convenient. Huge parking lot. read more

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I had just adopted a rescue Purebred Golden Retriever who had lived outside for the last month and a half in a dirt fenced in area. He had about 5 or 6 mats in his fur, they weren't real big. The first thing the girl who looked at him did was reach for the chart that shows how short they shave dogs hair. She says he is going to have to be completely shaved! I asked why, she said because of the mats if we don't shave him there will be blotches of hair shaved where the mats are! I said no don't shave him! I don't want him completely shaved, all you have to do his shave off the mats! Well, needless to say she wasn't happy with my answer! She then says we'll there's going to be an additional charge since we'll have to comb him. I said that's fine but I absolutely do not want him shaved! She was rude and they didn't want to take the extra step in actually combing him out and just shaving off the mats. I will never take him there again! He is only 16 months old and has a beautiful coat. I would ever recommend for anyone to take there dog there. I really thought that since he was a rescue she would have been a little more compassionate! Since you can't give them a zero star I had to give them one star, and it's one to many! read more

PetSmart - My beautiful Golden rescue, who is now living his dream! - Pet Training Near Me - Spanish Springs, Nevada

Petsmart Groomers are the worse! I had several bad experiences with them in other locations like my dog getting mites! Petsmart has a long history of not cleaning their combs and brushes so if this happens to you, expect big vet bills and an awful inconvenience! This location has a very poor manager who traumatized my poor lab. He came home shaking from abuse and it took hours to complete a simple wash. When I complained the manager blamed my very friendly dog for "misbehaving"! I was stunned there wasn't any I am sorry, or let me listen to you or I know how you feel. My sweet lab doesn't misbehave, the groomer most likely was rough with him. I felt horrible my doggy was so abused and then The Management was rude and critical and simply Mean to me!!! I am disgusted and will never ever return ! I hope you don't either! read more

I had a great experience with PetSmart grooming in Sparks, NV. I used Chelsea and everything went so well. They are kind, compassionate, and great at their jobs. My little dog had the same groomer for years in CA. I know he was nervous as everything was new. I'm so happy, he will be back Tuesday. read more

We brought our dog, Shiro, in to get groomed and found out that while they do advertise walk-in service, it specifically means that if they have an opening you can walk in and drop off your dog for service. We were told 3-4 hours for a grooming, and nail cutting. 4.5 hours, we were handed Shiro back to us. She did a terrific dog, except for a little uneven hair on his ears. At $60 for the service, we will most likely be bringing him back for future grooming. read more

Kenzie is truly amazing! She takes great care of our little boy, when we take him in for good grooming. She's loving and patient with him, and he's happy when we bring him home. read more

The dog trainer at this location is amazing. My 6 month old puppy completed the beginner class. He had more confidence, learned to interact with other dogs as well as the sit, focus, down, take it, leave it, drop it, walk better on a leash, and emergency recall. Christine Prichard, the trainer, really knows how to relate to the dogs and controls the class well So impressed by her that I immediately signed up my pup for intermediate & advanced class. read more

I really have to give this PetSmart location some credit! Most of my dogs are on Purina Proplan though the actual diet differs between dogs (I have seven dogs - four different ProPlan diets). Normally we order through Chewy.com as they deliver to our door in two days. However, with the current events, they were out of the Proplan food that I needed. Petsmart had one bag in stock at this store location, and I was able to order the other one for delivery in 2-5 days. The price was comparable to Chewy.com. I received an email letting me know the order was ready. Today as I was preparing to go pick it up, I received an email that said it had been picked up (not the case). I called and spoke to Ryan who assured me the food was there, and that the computer may have glitched and sent the second email in error. I arrived and took advantage of their curbside pickup option...I parked, called the store, gave Ryan my name and description of my car, and he brought it right out and placed it in my trunk! He verified my ID and I was on my way! So easy! Thank you, Ryan, for being so pleasant and helpful! I have also brought my dog, Remi, here for training. They did a great job with his hyper Husky self! He is much more behaved now though still all Husky! There were a couple changes in trainers while Remi was in the program, but they worked with our schedule. Any time we go in the store the employees are always friendly and helpful. They love our dogs and give them treats. The store is clean and usually well stocked. I highly recommend this location for your pet needs! read more

Excellent. Julianna pointed me to Sylvia, and I had everything I needed within minutes. Sylvia personally took me and helped me gather what was needed in about 3 minutes. Keep up the good work guys! read more

Grooming salon! Shoutout to Kenzie! Her and my dog are like two peas in a pod! She always takes such great care of us. We love you Kenzie!! Please tip them, it's not required but always nice to do. They take care of your babies, at least help them out a little bit. read more

Wednesday 04/29/20 @12:45pm It sucks cuz I'm a LONG-TIME customer with PetSmart but the way I was treated today changes that. I've gone multiple times and been told that I don't have any points to redeem but I know that I do because my account shows that I do. Today I showed the cashier my account, so she asked the manager if she can go ahead and give me the points. The manager said no... which I couldn't believe because I was literally showing them my account on my phone. I don't know the managers name because he never introduced himself to me. But he was tall, thin and had grey/white hair. He was terribly rude and no help at all. I don't appreciate being treated that way and will not be returning to that location. Which yes, actually will make an impact because I spend A LOT OF money there. read more

I've been bringing my 3 older dogs here at Petsmart Los Altos and didn't have a problem. Now that I have 2 5-months old puppies, I've been having issues with them. First I bought my dog with a severe pee stain and I was assured by one of them that they can take it out but they were not able to, then they charge my babies as adults when they're only 5 months and then they charged my short hair baby as a long hair adult dog! It's like what's wrong with these people. My babies are getting their first pro grooming and getting charged as adults? I was happy with them before but very disappointed lately. I'll just move all my 5 dogs to a better grooming place. read more

I can't rate this place on their grooming center or training classes, because my pet has never attended. The five stars are for the amazing selection of products and the quality of their staff. I went to Petco the other day, and even though the two are similar in size, their product selection is very different! (Petco has a horrible toy/ clothing/ harness selection.) This place is also very clean! I go to this Petsmart, partly because it is close to my house, but also because my pet and I always have a wonderful experience here. The staff is extremely friendly and always helpful with any questions or concerns I may have.We go here a couple times a month to get new toys and treats. If I ever move, I think I would still go out of my way to go to this store location! read more

Made appointment on Monday to have our dog's hair cut ($75.00), appointment was scheduled for Friday. The day before the appointment (Thursday) they called and said they overbooked and tried to re-schedule for the next week. I explained that he needed to be groomed prior to our event on Sunday. They agreed to honor the original appointment the next day (Friday). We dropped him off at 9:00AM and they stated they would call when they were done in 4 to 5 hours. They called 2 hours later and said they couldn't cut his hair because "He jumped when he heard the clipper" When came to pick him up they gave us a bill for $45.00. They said it was because they gave him a bath. We brought him in for a haircut, not a bath. If they couldn't do the job we brought him in for they should have called to ask if we wanted to have them give him a bath for $45.00 The answer would have been NO! They would not give us our dog until we paid them $45 for the bath we did not ask for. Beware of this place and their unethical business practices read more

This review is actually zero stars We have been using Pet Smart for several months because of the location.However when they Injured our little boy, and lied about it, We will not be returning.When speaking with Jason, the lead manager,He is much as called me a liar. They injured my dog and refuse to admit it, because according to Jason it was not written in the notes that I had requested a bath only and a cleanup of his face. We never Groom him. We trusted The professionals. Jason displayed poor management skills and incompetent customer service skills. He is much as accused the customer of lying rather than taking the highroad and taking responsibility for The injury to Our 4 pound helpless little boy. You only get one chance. I will not allow you To hurt my baby Again. Zero stars for lack of professionalism and poor customer service. read more