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    Rocky Mount, NC

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    PetSmart

    3.4 (7 reviews)
    Open • 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - PetSmart

    Bath and groom only

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    1 year ago

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    3 years ago

    Well-stocked inventory, organized, nice staff, and added bonus of very clean restrooms.

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    10 years ago

    Brittney was great in the dog training class, knowledgeable, friendly and the dogs loved her!

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    Ask the Community - PetSmart

    Sit Means Sit Dog Training - Client's Daughter Ellie showing off her training skills with Ruffles!

    Sit Means Sit Dog Training

    (17 reviews)

    We sent our pit bull, Ollie, there and we are happy to report that he is now the best boy. We…read morerescued him from the shelter in 2018 and we quickly saw that we had some work to do. He pulled on the leash, barked at the door, and had bouts of aggression when he didn't get his way. I felt uneasy having guests over because I felt like I had no control over my dog. Basically, my dog owned me.. not vis versa. He did ~2 weeks of the board and train program at SMS Raleigh and even though we were nervous to send him away (it felt like forever!), we loved getting bi-weekly updates from his trainer and seeing his progress. Training Ollie will always be a work in progress but the biggest different we have seen is that HE LISTENS! Hallelujah. My friends come over and say they see a huge difference in him - he's calm, sweet, and charming. He is still a dog.. he does bark at the mailman, and sometimes pulls on the leash, but if we correct him, he is happy to obey. I also love the fact that we have free access to the group classes 2x a week and have the opportunity to continue training him. Overall, we are very happy with his progress and we are dedicated to continue training him with the SMS methods.

    The training is nothing short of amazing. You and your dog will be happy with the results…read more No one was more apprehensive about going to an e-collar for my dog's training than I. Colby the owner explained it best to me when he said "It's not about punishment, it's about attention and boundaries. Dogs want to please their owners, so once you have their attention their instinct takes over and training becomes easier. The strides and response to this training are remarkable. So pleased with the results so far. I am happy and more importantly my dog is happy. We have only had 3 private whole day training sessions, and tonight we will attend our first group training. Looking forward to this as it can only help build on the foundation established in the private 3 lessons. The training is not inexpensive, however it cheaper than replacing carpet not to mention several pairs of shoes, baseboards ETC. I recommend sitting down with Colby or any of the other trainers and let them explain why this works. You won't have any regrets. Rick W

    Hook's K9 Training

    Hook's K9 Training

    (23 reviews)

    Nancy loves her dogs and takes the best care of them. She makes sure the have playtime, lots of…read morewater, lots of love

    I am surprised by the negative reviews. My dogs have trained with Nancy and they board with her…read moreregularly and have for many years. I have never had any of the experiences cited. Here is my experience. Nancy understands dogs at a very core level. I have two German Shepherds with one that can be people and dog aggressive. Nancy does not shy away from those types of situations but rather leans into them. She has an innate sense of what is causing the behavior and is highly successful in addressing the issues. Many trainers just go the other way when aggression is involved. But to be clear, dog training is not magic. If the owners are not willing to work with the dog, any training will be only partially successful. Nancy is a long-time trainer of search and rescue dogs. She understands what drives a dog. She works with them based on their breed and what is needed. And sometimes she needs to get their attention which is where "getting rough with them" - NOT hurting them, NOT being abusive - might be needed. On the other hand, one of my dogs is quite shy and Nancy has been instrumental to give her reassurance, building up her confidence with every interaction. Again, she is working with the dog to help it be the best dog it can be. At $1200 for three weeks, her costs are well below other local board and trains. And you are getting some of the best training available. I have had my dogs at other board and trains and what I ended up with was a dog that listened to that trainer and their signals, not a dog that was less scared, less aggressive, and more itself. With Hooks K9 Training, if your dog needs more than three weeks, she keeps them at no extra charge. She does this because she is focused on what is best for your dog not on how much she makes. Again, an amazing level of commitment to your dog being the best they can be. Once your dog has gone through her board and train program, they can then be boarded with her for $25/day which again is an amazing price. She does use a prong collar but I have always used a prong collar on my shepherds. If used properly the dog is not getting the prong correction but it is there if needed. And she does use a shock collar when a specific behavior needs to be addressed and other methods aren't working. And a shock collar is often used on the "buzz" setting as a reminder to the dog. You don't need to actually shock the dog in most cases. Sometimes simply putting the collar on is enough to remind the dog that they need to pay attention. The dogs are kenneled outside. They are well provided for, are with many other dogs and quite frankly, mine like the outdoors better. The kennel arrangement is key to them learning to be a dog and a good dog at that. Where she places your dog and by whom is done quite strategically to benefit both dogs. I will also comment on being early. I am a person who lives by the "if you are on time you are late" adage. But for Nancy, when she is working with the dogs, it is very disruptive for someone to come in early as the dogs are focused on them. She wants to use every minute of training time available so her ask is that you be on time, not early. And yes, she can be rude about it but that is because you are taking away from the dogs. Nancy loves these dogs and wants you to know they are the priority. So, don't be early. On communication, Nancy is very forthcoming on what you need to do when you get your dog home. Anytime I email her, I get a response. During the board and train, I was very nervous and she sent me wonderful stories of how the dog was progressing. She doesn't carry a cell phone as it would be distracting while she is training. But I have found her to be very responsive via email. In summary, this is not a fit for everyone. But I would highly recommend for dogs and dog owners that want results. Do your research, talk with Nancy and make your own determination.

    PetSmart - petstore - Updated October 2026

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