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    PetSmart

    2.7 (36 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    C P.

    With all the companies scrambling for business, not letting a customer in on a cold or hot day to purchase pet food, w/in a few minutes before you officially open, is a costly mistake to make. Target is 2mins away in the same mall; Walmart, 14mins. Disappointing. Staff greet customers with a "welcome in", but rarely smile at this PetSmart; the St. Aug store feels friendlier. I used to drive 17mins out of my way to shop here, but that changes, as of today. I'll buy online or elsewhere. Ample parking.

    Amber A.

    Brought my pup here for the first time today. When I was greeted and answering questions, the woman was not very personable. When she did the hands on test to see if there was any matting, she said he was fine. She tested his ears and even asked what I used because there were no mats. When I came to get him, they had chopped off all his ear hair. The girl said she did what she could to not have to shave the ears completely. She said they were matted bad. I comb my dogs hair at least once a week paying special attention to his ears because they tangle easily. I know he wasn't matted. And the woman who checked him in said he wasn't matted. On top of this, he was very flinchy when I got him home. When I took him on a walk, he flinched away from me like I was going to kick him. Then again when we were playing he acted like I was going to hit him. He never acts like this. Safe to say I'm not going back to this location. They can keep their week out appointments.

    Absolutely butchered by Sierra groomer at PetSmart in Palm Coast
    Charmaine H.

    I have used this grooming service for 3 years and up until today was very pleased. They had always followed my instructions to not cut my dog short because of all her old lady skin tags. Today however Sierra butchered my 15 yr old Cavalier, nicking multiple skin tags causing her to bleed all over her body. Not only that but she didn't even smell like she'd been bathed!!! I will never return here again!!!

    AnnMarie N.

    I don't have any pets so I can't accurately judge the state of this store, however, they didn't have what I was looking for (mom has very snobby birds) Furthermore, it seems as tho pets are expensive bc over 8$ for bird seed is it even organic? The store seemed neat enough, no one asked me if I needed help, but I was wearing headphones. There are a few live animals, birds fish etc

    Toy poddle with teddy bear cut

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    2 months ago

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    5 days ago

    nails not trimmed, ears filthy obviously not clean and an uneven cut. I won't be going back.

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    10 months ago

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    1 year ago

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    8 years ago

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    8 years ago

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    10 years ago

    good vets and very caring staff. Both Cali and Cuddles give a paws up!

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    11 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The sales rep recommended a cheaper item over an expensive item telling me it was the best for combing out the excess hair out of my cat.

    Mentioned in 2 reviews

    Read more highlights

    Pet Paradise Palm Coast

    Pet Paradise Palm Coast

    (27 reviews)

    We are very cautious about where we leave our furry kids. We love the setup, indoor/outdoor runs…read more The private runs with the concrete walls separating the dogs are great, open at the top but closed off from other dogs that could make them want to bark. We will definitely let this be our pets home away from home. Thanks staff for letting us have peace of mind while away. Brenda T 5-11-16 We left our furry babies again with Pet Paradise, Bunnell, FL. We got updates and pictures which made us miss but also see our pets are well cared for. Our dogs were anxious to go with the staff and didn't look back to us. We highly recommend pet paradise to others. Thanks again. Brenda T

    It had been a while for us to use this place because we had an individual who took Riley into her…read morehome who was unable to care for him for this trip most recent trip. I have several complaints the first being that he was not given his Benebone. Riley loves chewing on a Benebone which is safe and beneficial because one can't chew off any pieces and it keeps the teeth clean. The front desk indicated that my dog shreds toys, but I explained this was not similar and yet it wasn't given to him the whole entire nine days he was there. The camera for the center yard where he was to play never worked until last three days, never observed my dog and then saw just single dogs with an employee who was not the least bit engaged with any dog. In addition, my dog was clearly dehydrated when I came to pick him up. When we picked him up, he was panting and drank all of my bottled water in the car. He was obviously dehydrated. Not happy. P.S. Now few hours later noticed he has left eye infection! Really not happy.

    Pet Grooming By Raina - We only knew each other briefly, but you will always be my Angel Raina!Love, Rambo

    Pet Grooming By Raina

    (11 reviews)

    Just had my senior Maltes Honey Bun groomed and she is now 15.6 years old and has gotten doggie…read moredementia which makes her more feisty and ornery than ever!!! When she was younger she was no problem to groom as she was a sweet gentle little girl BUT now the grooming thing is 100 times harder than ever, but I can still depend on Raina to do a wonderful outstanding groom on her which is no easy task, I know But Raina continues to do a great job with my little Honey Bun!!!

    What an Angel Raina and her staff are! So loving and compassionate to all the fur babies they…read moregroom! My 14 year old boy cockapoo Rambo and I moved to Palm Coast in 2021. We used a chain for the first few grooms until we found our way around. In NJ, he had seasonal skin issues as he grew up. Here they became full time and he needed to be groomed shorter as he aged and the need for a medicated shampoo was a must. even with the shampoo and close cuts, his skin was not improving. He was also starting to have mobility issues as he was diagnosed with hip dysplasia. It felt like the groomer I had used for over 2 years started to not care about his skin, lumps and bumps of my boy. Until Raina. We had a meet and greet and you could tell she was so compassionate. We had our first groom in July 2025. Rambo was very attached to me and she let me stay the entire 3 hours. She took such great care, grooming smaller sections at a time, letting him rest a few minutes in between each, even brought out a thick shag like pad to let him lay on. The change in his skin over the next month was nothing short of miraculous. Raina and her staff are true angels in my book! Thank you!

    PetSmart - petstore - Updated May 2026

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