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    PetSmart

    1.5 (4 reviews)
    Open 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    4 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    Ask the Community - PetSmart

    Paw Petting

    Paw Petting

    (1 review)

    If I could give negative stars I would…read more We brought our beloved French Bulldogs here for boarding and puppy camp. Gussie and Stella were healthy and happy when dropped off. When we picked them up, Gus was walking but wouldn't get in the car without help. 2 hours later we were rushing to the first of 3 ERs for him with severe back pain - this is where our nightmare started. Gus quickly went downhill, and within 2 days was unable to walk, control his bladder, or even stand. I reached out to this company and instead of a personal call, the owner called me a liar and posted videos on Facebook, 2 small snips, of Gus. They failed to show him not getting in the car at the end - He/she actually had the audacity to claim nothing happened, yet my baby can't walk and is in the ER. We took him to the Small Animal hospital in Gainesville to try to get surgery to save him but it was too late. On May 30, at 5:01 pm, we held our baby as he transitioned over the rainbow bridge. All of this within 2 hours of picking my baby up. You cannot tell me SOMETHING did not happen to take him from me. We certainly would have NEVER dropped him off if he showed any signs of pain or discomfort prior to being boarded. This company didn't have any sympathy for us. Instead posts a few seconds of videos to prove their innocence? A dog does not go from happy and walking to a severe back injury like this without something happening. I was told by Meg, the manager, it wasn't their problem, sorry nothing they will do. They refuse to release the video of his stay! The owner refuses to contact me. If there was nothing to hide, why be secretive about things? We lost our boy, and it was directly related to whatever happened under their "care". We were not offered any help with the thousands spent on vet bills or ER visits. Do NOT trust them! Find a reputable company that will actually have a heart and care for your babies. Little Wolfe's Pet Resort is the best of the best - take your babies there, you will actually get them back unharmed.

    From the owner: Our speciality is to treat your dog as our own, making every possible effort and commitment for…read morethem to thrive. We work daily to help solve your needs and accomplish your goals with your dog. We work passionately so that your dog feels as in home while you are away.

    Heavens Luxury Pet Care - Tyson, enjoyed a calm 20 min walk.

    Heavens Luxury Pet Care

    (6 reviews)

    not a professional at all young inexperienced does not do a complete job like she claims to do way…read moreway overpriced and charging her business expenses to the client and she thinks that she is a mobile vet but she is someone who comes to your house uses your water your tub your electricity to do your animal. Falls way behind the curve of what a mobile pet groomer is. I tried it. but I learned and I will not do it again she's not licensed she doesn't even have a business license for God's sake she doesn't part-time and she travels all over which is stupid because she doesn't have a travel grooming vehicle. her idea of a mobile groomer is driving to your doorstep and using your stuff other than the shampoo and little doggy cookies she brings. and charges you for the distance she traveled. That's absurd.

    10 stars if it was an option…read more I would first like to say I was a little reluctant to try Heaven based on her reviews, but then I re-read the reviews and HAD to try her out after I realized the reviews were based on ignorance. First and foremost, Heaven Luxury Pet Care is just that "Pet Care". At no point does she claim to be a "mobile vet" and she is not a mobile groomer by definition. She offers a wide range of services which does include but are NOT limited to basic grooming and maintenance. Her services are based on convenience for the customer. Heaven came to my house to give My baby Pandora a bath and play time. I didn't mind she used my "water and electricity". In fact I preferred it being this was the first time meeting Heaven. I like to watch over and make sure my baby is being treated right. (I worked at a groomer when I was way younger and the treatment they gave the pets was terrible because the pet owner was not there). Up front Heavens very lengthy process and stern policies are very clear before booking a service. Everything is MADE KNOWN before your appointment. I loved the fact that she requires shot records prior to a service. This protects my baby and everyone else's. All of her policies are clearly and concisely provided before the service is rendered. She does have a cancelation fee which was made known before I agreed to my service. She is flexible. She will come to you or you can go to her. She will even pick up and drop off. Yes, she charges for gas, and who wouldn't? (When you order pizza you are charged for gas too! It is disguised in the delivery fees) Yes she does provide the convenience of digital communication but will also call if needed. In this day and age, everything is done by email, text, and social media. That should never be held against someone for staying current with the times. Heaven is young and I give her NOTHING BUT PROPS for doing something at such a young age. She could be running the streets but chose to start her own business. I didn't realize this world is criticizing based on age these days. (Warning to the kids out there mowing lawns and babysitting it is unacceptable to be too young and trying to earn money or learn responsibility lol). HEAVEN DON'T LET THESE KARENS DISCOURAGE YOU AND CONTINUE TO BE A BOSS!!! After speaking with Heaven I learned she has several years of experience and a true passion and love for animals. She graduated from college 2 years ago, earned a vet tech degree, and has a full-time job at a vet clinic. The fact is Heaven was wonderful with Pandora. Heaven was friendly and knowledgeable. For her age, she was very professional. Pandora does not like new people and can be aggressive with the unknown. Heaven was patient and kind to her. She won Pandora over with her cookies. (and they were organic) I highly recommend Heaven if you can respect AND accept the fact that she is out there trying to make something out of nothing. Read her forms before signing and don't book the service if you do not agree with her policies. If you are a Karen or don't know how to read and comprehend what you read then Heaven might not be the best fit for you.

    PetSmart - pet_training - Updated May 2026

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