Waffles loves daycare. She has so much fun and she comes home tired and happy. We always know she's…read moresafe and well taken care of.

I am sharing my experience so other pet owners can make an informed decision…read more I boarded my two dogs here for one week. Both were healthy before boarding and had recently been seen by my veterinarian. During the stay, my 12-year-old German Shepherd, Mojo, became critically ill and collapsed. At the emergency vet, he had a 106°F fever, dehydration and serious gastrointestinal and organ abnormalities. He died that day. My other dog, Rigby, came home from the same boarding stay and developed a 103°F fever, vomiting and diarrhea. Despite veterinary care, his health declined rapidly and he was euthanized approximately three days later. I repeatedly requested records showing when my dogs we given water and administered their medications, as well as an incident report. I have not received the documentation I requested, despite being told that protocols were followed. I also saw an approximately five-week-old wolf-dog puppy at the facility that I was told had been confiscated from a backyard breeding situation. I asked about its veterinary care and vaccination status but did not receive answers. This concerned me because customers are required to provide vaccination records for their own dogs. My veterinarian later explained that without specific PCR testing, infectious causes could not be ruled out. I am not claiming to know exactly what caused my dogs' illnesses. What I know is that both dogs became critically ill during or immediately after the same boarding stay and both died within days. We requested MANY times to alert clients about our dogs' symptoms and deaths. To our knowledge they never let anyone know. I know that I would want to know. Losing Mojo and Rigby was devastating. I believe pet owners deserve documentation, transparency and answers when something this serious happens. I would want another pet owner to know about my experience before deciding where to leave their animals.

They have a lot of stuff but the unique things like the venison and bison dog foods they are always…read moreout of stock, they need to keep more on hand! Honestly, they don't have great customer service either! I've gone in a few times to do a pick up and I've been treated like I'm bothering them.

Please please do yourself a favor and go elsewhere. They do not take exchanges for stuff that is…read morePETCO brand!! Very rude experience with an employee and they need to have better policies for exchange/return. I highly recommend PetSmart!!

Christine is the most amazing pet groomer you will ever find. She is worth the drive in…read moreJacksonville, she knows what she is doing. There are many groomers in this town who are all about drama, not Christine. She will call the owner and discuss issues most owners have no clue about with their dogs. The consummate professional and she loves all pets, ask her about her family of pets at home. Best groomer in Jacksonville, FL! You will not be disappointed!

Do NOT take your dog here if you want a good cut! I would only recommend this place if you need the…read morebasic sanitary trim, or a bath. I took my papillon-mix here and paid $55 for the worst haircut ever. I figured since it was expensive, it would surely be good, but I was so wrong.... I asked for a light trim of her neck and tail specifically, but they ending up cutting her face fringe super short and unevenly--she just looks awful. Legit looks like she has 1800s man mutton chops. I emailed them for a partial refund, with no response. So yelp review it is. Such a shame as I REALLY wanted to like this place :/

My dogs have never been to a boarding place like this one. I was a little nervous for them because…read morethey were shaking when I brought them in... I was gone for three days and got to watch them on the puppy cams and the whole time they seemed relaxed and happy... The people who work here deeply care for animals and certainly have a way with the dogs! My dogs ate very well and I will definitely be bringing them back knowing that they will be in good hands next time I'm away!

WARNING: Management and staff post fake reviews to keep ratings high. Read reviews very carefully…read moreto determine the truth for the safety of your furry family member. Weekend Boarding and PM Staff at Happy Hound Dog Resorts (HHDR) at Beach Boulevard is HORRIBLE and NOT recommended for SPECIAL NEEDS DOGS! CAUTION: Personnel is inexperienced with no compassion, patience, knowledge or education to care for special needs dogs despite website advertisement. HHDR is NOT suited for dogs with special needs such as separation anxiety. WARNING: Worker's performance resembles unsuccessful daycare employees who decided to change career paths. Entry level employees with little to no experience caring for animals would not accept responsibility for their neglect, inadequate training and inability to care for multiple dogs. The customer, your special needs pet or other dogs in their care are blamed for any and all incidents. CAUTION: Read waiver thoroughly before signing and leaving your vulnerable furry family member! WHY? As stated, Happy Hounds Dog Resorts (HHDS) accepts ANY dog that is not sick with requested vaccinations. HHDS is NOT responsible for any injury to your dog even when management, employees, volunteers or contractors are liable. WARNING: AGGRESSIVE dogs are placed with anxiety and non-aggressive dogs by SIZE! Due to staff lack of experience and knowledge, King was harassed repeatedly by aggressive dogs (watched one incident on camera). A worker (white pregnant female) placed King "in time out" because he defended himself after an antagonistic dog repeatedly kept trying to "hump him" according to her statement on Saturday, October 26, 2024. Common sense care is limited to verbal conversations. Oncoming staff as next shift will NOT read chart/paperwork/computerized records to determine special needs. Instead, rough play as pack initiation "all day" is permitted. Apparently, their responsibility is limited to feeding and cleaning the area while observing activities. Weekend tech was adamant, defensive, oblivious regarding her error and unwilling to accept responsibility for her actions and decisions. During our conversation, reciting her statements back to her several times was required until she understood care was negligent. Conversations similar to parent speaking to a pre-k daycare assistant who proudly abused discretion without justification. The entire conversation was strange and horrifying with no idea what would occur until I arrived almost 48 hours later. On Saturday, October 26, 2024, King was placed in a "10x10 room to play with toys alone with a bowl of water." I specifically asked, "was King injured?" Her response was "no." We agreed (and requested) that King remain separated from other dogs until pick-up for his safety and "prevent injury". Upon arrival on Monday, October 28, 2024, King was in front area (entrance) with larger dogs that were "his size". Perhaps, this was the only way to protect him from the "back-end" employees and dogs. At home, more horror was discovered. After bathing and grooming, his body and mouth were checked. King's lip and two teeth were bloody and swollen. His right eye is constantly secreting yellow mucus. His mouth was sore to touch on right side. He couldn't eat. His appearance and countenance resembled a child that was mentally broken, neglected, beaten or punched or kicked and abused. He looks fragile from weight lost or dehydration. NOTE: 12 cans of dog food were provided, Beach boulevard facility was contacted immediately. Daytime employee suggested King hurt himself by purportedly "chewing on kennel and bruised his nose and lip" as a common reaction to anxiety. However, she "don't know what happened on the back-end" and she was "not present yesterday [Sunday]. Furthermore, his nose is fine. Separation anxiety usually accompanies an inability to socialize amongst aggressive dogs. King's limitations were previously disclosed in WRITING and verbally communicated to the manager and two AM workers on Friday (October 25, 2024). Management not present weekends. Inexperienced staffers run the entire operation with little to no compassion, training and resources to accommodate animals with special needs. Addressing concerns via telephone and website email caused King to be subjected to abuse and neglect. Yes, he was "happy" on Friday when left with management. When I returned on Monday, October 28th, King had a swollen lip with two bloody teeth, right eye secreting mucus from injuries and a broken spirit. He won't respond as himself, he's distant and constantly pulls away when attempting to touch him ... Similar to a child subjected to abuse and returned to the parent as alleged abuser(s) blame the child and parent.

Since moving to Jacksonville, and trying out several different options for our pet's needs, we…read morekeep coming back to Pet Supplied Plus University for the food, treats, and toys at Pet Supplies Plus on University. The store itself used their space brilliantly and offers a massive selection for your pet. Special features are the baths in the back of the store and the fact that you can bring your pet in with you. They also have a curbside option and will bring your pre-ordered food out to your car if needed. Sales are common, the staff is friendly and knowledgeable, and, most importantly, they love pets. If you're looking for a "go-to" pet supplies store, I highly recommend Pet Supplies Plus.

This was my first visit to the University Blvd location & it was just as pleasant at my experiences…read moreat the Atlantic Beach store. Rheannon greeted me immediately as I entered & quickly provided me with my online pickup order.

We have gone to this spot for several years now. Our fur babies love going and Alison the owner is…read moreSO kind. They are always quick to call if there is matting or a problem and they need to cut shorter etc. Even just to verify things. We use them all the time even for simple baths. Can't say enough good things about how friendly and helpful they have been to our fur family

My dogs look so good! I had to get the short cut on them because they were way overdue and really…read moreneeded their mats out! The little one had knee surgery so we didn't want to put him through a tedious comb out. I am well pleased and I am bringing my other two dogs in tomorrow and my Mother's dog also! So much closer to my house and not the hours and hours wait that they experience at PetSmart, no offense to them.

We have been taking our dogs to Perfect Pet for about 15 years now. Sylvia is the best. Our three…read moredogs simply lover her. She is professional but more importantly, you can see she just loves every dog that comes to her for grooming.

My family has been taking our dogs here for years and my boyfriend and I took our dog there this…read moreweek for his first real cut. They did an amazing job!! He is a first generation labradoodle so we still wanted to keep his hair long and pretty but he was just too hot with all of his hair. They went above and beyond and kept our boy looking beautiful as ever!!

Excellent, attentive staff and it is obvious because our dog loves going there! They know him by…read morename and talk to him, give him attention, and notice his individual preferences, as they do for all their boarded pets. Great grooming too! Better bath than any other groomer or vet office! His coat shines!! Highly recommend!!

I brought my one year old shih tzu mix Milo to Fresh Prints a week ago when I was in Jacksonville…read morevisiting a friend. The reviews were really good and the girl I spoke to the night before to reserve his spot was so helpful. The owner was amazing and sent a video of Milo playing with other puppies a couple hours after I dropped him off. When I went to pay the owner was there and checked me out and only had nice things to say about my dog which is always a plus! The location was great and you could tell the workers really cared about the dogs that were there for the day. There was a cleanliness to the place that I appreciated. Every bit of the experience was a good one and I would recommend this place to anyone who cares about their dog and wants them to be able to play out some of that energy!