Cancel

    Open app

    Search

    PetSmart

    2.6 (27 reviews)
    Open 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Crested gecko purchased from PetSmart Hyannis MA.  Vader
    Danielle N.

    LAST MINUET CUSTOMER I got sooooo messed up with our 2020 time change and when arrived a few minuets after closing I was surprisingly not turned away!!!! Thankfully CODY & Becca & everyone else on staff was so nice to let me in to get crickets for my hungry crested gecko who I purchased with them. I don't get much time to make it out to hyannis ( 40 min to my closest one) so I can't say how grateful I am that I wasn't turned away. Thank you so much to the best and most knowledgable pet chain on cape!!!! Thank you so much to everyone !!!!!

    King Louie after Devon's grooming.
    Jonathan Q.

    This is as much a raving review about the employee named Devon than it is about PetSmart. This girl should start her own shop cause I'd pay $100 for her to groom my dog. I brought my dog in to be groomed after about two and a half months of covid-19 lockdown. PetSmart is pretty much filled with appointments until July understandably, about 2 weeks out. Devon was so bright and effervescent on the phone. She was able to accommodate the grooming same day, I believe due to a cancellation or no-show. Either way, she was tremendously helpful and kind. Every other grooming service in the cape was either not answering or was not taking on new customers. Then on to the performance. She walked me through lengths of cut, facial shapes and additional services like nail trimming and ancillaries. I deferred to her insight as I would probably screw it up if I tried to give her instruction. I gave her a vague description of what I'd like, and she NAILED IT. She must have washed him in some sort elixir of rose petals. He's never smelled so good! She was so sweet with Louie and I could tell there is definitely a love for animals on a personal level for her. She was quite funny and sharp witted as well. Just was simply amazing person to deal with from start to finish. It is quite seldom I meet someone as kind as they are competent. She had knowledge, passion, skill and insight all in equal parts. Devon's boss; give her a raise. Devon; take that raise and open your own shop. You'd monopolize the Cape grooming market.

    Laser toy
    Benjamin G.

    Specifically drove to PetSmart to get my cat a laser toy just to get home to find out it doesn't work. I tried changing out the batteries to the back ups it comes with.. but alas, that's 45 mins of my life I won't get back.

    Believe it or not, she is a Wheaten Terrier!

    See all

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Full service animal care for your pet. The people are very friendly and helpful. The Vet service is top notch and accommodating.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hannah E.
    62
    288
    61

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Tracy was a great trainer. Lots of patience, optimism, and good tips.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leah D.
    70
    16
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate C.
    380
    6
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - PetSmart

    Scout's Honor Dog Grooming - INDIGO BEFORE HIS GROOMING WITH ANGELEKA (ANGIE) OF SCOUTS HONOR GROOMING

    Scout's Honor Dog Grooming

    (2 reviews)

    I recently moved to Cape Cod from Brooklyn, NYC and have been in the market for a groomer for my 2…read morey.o. Goldendoodle pup. Up until I moved here, I had been grooming him myself, but now that I am pregnant, I thought it best to find a professional for Indigo's very first session ever with a groomer. I must've gotten Angeleka's number from a fellow dog parent at Brewster Dog park, and as soon as I reached out, she got right back to me. I had also reached out to other groomers that were highly recommended, but sadly, all of them were not taking new clients and were already fully booked for the summer. From the get-go and my initial outreach, I was pleasantly surprised at how accessible, flexible, professional and transparent Angeleka was when it came to scheduling and pricing. I had to provide my dog's vaccination record and was provided with an information brochure and signed a waiver. I appreciate how above the board everything was in setting up the appointment. Being that this would be his first professional grooming, Indigo was a bit nervous and anxious on his first visit. I must say how lovely and kind Angeleka (aka Angie) was, kneeling down to the ground, introducing herself to my dog very slowly and gradually, petting and stroking him and offering him treats. I loved that she took her time in allowing him to calm down and get to know her, and her getting to know us, instead of simply whisking him away to get the job done. I can tell that for this groomer, it's not simply a business or a livelihood, but it's more of a passion, as her love for our pets very much is translated in the way she treats them throughout the whole experience. And she does all of this at a very affordable, competitive price, which is so valuable these days! I can't thank Angeleka (Angie) enough, because when I got my pup back, I hardly recognized him! He looked so sleek and beautiful, like a show dog, and he smelled DIVINE!!! My husband even commented that Indigo's hair products smell better than mine! She got all the residual mats out of his shaggy coat and gave him such a nice summer puppy cut. I can say that after the appointment, Indigo had a lot more pep in his step and a lot more energy and overall, was so much happier! If our pups are happy and healthy, and well cared for, we'll be happier humans. I appreciate Angeleka so much for her time and beautiful groom of my dog, Indigo! We'll definitely be back again and again!

    Angie did a great job on our Labradoodle. We just moved here and were so happy to have a groomer we…read moretrust!

    Spark The Bark! Mobile Cat & Dog Grooming

    Spark The Bark! Mobile Cat & Dog Grooming

    (4 reviews)

    I have used this groomer for my cat twice. The first review was a glowing account of a very nice…read morelady who did a good and thorough job with a skittish cat. I wish I could say the same for the last visit, but, unfortunately, I cannot.I will preface this review with my heartfelt uncomfortable regret for having to post a bad review. It's not my style; it's not something I do often or like to do. It upsets me to my core. That being said and with tears in my eyes, let's proceed. I will admit, it was nearly a month after the grooming that I contacted Alison to complain and ask her to fix it. My query was honest but not mean. The delay in contacting her was due to my being ill, and my not knowing what to say to her without hurting her feelings. Well...I've got to tell you I was shocked and appalled by her highly emotional, negative response which continued on as a barrage of nasty texts without my responding to most of it. What she said to me, how she said it and with vehement attitude was so far from any drop of professionalism or good customer service. She reported to me after both groomings that although my cat was skittish, once she started brushing her she calmed down and was a "total sweetheart", "no problem at all". I was happy with the first bathing, sanitary cut and brushout. The second time she went from wrapped in a towel and ran into the bedroom closet! I paid over $100 for what turned out to be a hack job of a grooming. She cut the center of her lower mane off and it just looks weird now. She was supposed to shave down her underside and butt completely. It's all uneven and looks ratty. The rest of her beautiful silky, shiny coat is now dull and when I brush her there are tons of loose clumps of fur that fly all over the place! Her fur is uneven on both sides, there are places that look chopped and she cut around the base of her tail...for what reason?? Not all of her claws were clipped, either! Looks ridiculous! Every time I look at my Tatum I get upset. I finally had to say something! Then she had the audacity to tell me my cat should be drugged. Not once, several times. I don't think it's the cat that needs to be medicated. For the record I sprayed her towel and her carrier with Feliway 10 minutes before she took her to the van. So, she was "drugged" but in a natural way. How dare she tell me to drug my cat!! She outright refused to do anything at all to Tatum or a partial refund or credit and chose to sever our relationship instead. Is this good business sense? I truly think she knew she had done an awful job and was trying to blame me for her lack of grooming knowledge with cats. The old Shakespeare quote, "Me thinks thou doth protest too much" very much applies here. So, I no longer can recommend this groomer in any capacity. She is not to be trusted as she is emotionally volatile, unprofessional and just not nice. Please do yourself a favor and find another groomer. I did!

    Alison has groomed my doodle for the past few years. I appreciate her hard work and dedication. The…read moreease of someone coming to your home is beyond convenient and so comforting for my dog. She does a wonderful job and my dog loves her. A++++

    PetSmart - pet_training - Updated May 2026

    Loading...
    Loading...
    Loading...