The owner is going to every extend to remove negative reviews; making it difficult to trust positive reviews. It is a poor boarding facility without full time staff, not even during the days. There are two very hard working mother & daughter who handle everything, each is only there for 3 hours shift, one in the mornings and one in the afternoons to take care of everything (dogs that are boarding, dogs that are in their daycare, new clients evaluations etc.) She has to take all the boarding dogs out 3-4 times a day for bathroom break (no gate for dogs to outdoor space). the rest of the time, boarding dogs are sitting is small kennel with no ventilation for fresh air nor elevated beds to not be next to their feces (I guess to save money). very smelly, dark, isolated boarding area. shelter conditions are better. Do not board your dog there. For owner who is trying to remove negative reviews: NO, my dog did not fail your evaluation process. In fact, I have your form filled that your staff asked me to complete, sign and pay right then after their evolution (which I was not comfortable as I did not come there to make any reservation that day. it was just to see the facility) I would never board my dog there. read more

Well cared for, and happy pup after boarding. Hoping to try their grooming services next. read more

Cloverleaf Kennel - Raphie - Pet Groomers Near Me - Falmouth, Massachusetts

After moving back to my hometown of Falmouth, I needed to find a kennel for my 17 1/2 year old Swedish Vallhund who had been kenneled in the same place in our old location during her life. Needless to say, I was worried about selecting a new place for my old girl. My phone call to Cloverleaf was returned promptly and the owner was informative. The day BeeBee and I arrived, I saw that the kennel is a very nice building, and there were two dogs in the outside play area with a staff member playing ball. Inside, BeeBee and I were greeted by a friendly staff member who listened to my info about my old girl. We went into the kennel area to drop BeeBee off, she was given to thick blankets and she went to snuggle in. When I came back two days later to pick her up, I was again greeted by the friendly staff member (I should have learned her name). She said nice things about BeeBee. BeeBee was fine! Happy! To sum it up, I felt confident leaving my much loved dog with them; their care was great, I will kennel there again. Thank you Cloverleaf Kennel. read more

Cloverleaf Kennel - BeeBee - Pet Groomers Near Me - Falmouth, Massachusetts

My dogs stay here whenever we got out of town, one more than the other. They are always happy to see the staff and have no trepidation when we pull in to the parking lot- in fact, they get excited. This speaks to how well they are treated when they are there. Prices are reasonable, I was overcharged one time and didn't realize it. Owner called me within 15 minutes of leaving and immediately issued a refund check- hand delivered it to my door when it wasn't mailed out the next day. Owner has also made accommodations for us during busy times since we are repeat customers. Great business, great owner, will continue to bring my dogs here. read more

Absolute WORST kennel experience. Called for availability, was told there was plenty of room. Immediately had our vet email recent exam and vaccinations as is customary. Cloverleaf called back as they didn't understand the vaccine abbreviations (?!?!?!?). This has NEVER been an issue with the FIVE other kennels our dog has visited. I reviewed the vaccine report and it was perfectly clear. I called back SIX times - NO ANSWER - with the number of the vet (as Cloverleaf requested) so the vet could walk them through the abbreviations. On the sixth call I left a VM with all info Cloverleaf requested. Thinking we were all clear (a bad assumption on our part clearly) we left for vacation and headed for Cloverleaf. We arrived midday there was not a human in sight. We stayed for almost an hour and still NO STAFG at the site. I called three more times, once again to no avail. We left and called back 39 minutes later. FINALLY someone picked up the phone, was extremely rude and impatient and requested the number of our vet to clarify the vaccine report. I shared that I called literally TEN times and left a VM for the info requested. At this point Cloverleaf asked me to contact our vet AGAIN (!!!!!!) to resend the report. At this point we decided Cloverleaf far too incompetent and we took our dog on vacation with us. There are far better boarding options in Falmouth. Move on. read more

I, and my two pups, really like Cloverleaf. The people are great. There is a huge outdoor space and the dog gets out there daily to move around and answer the call of nature. All around fantastic kennel for when you have to leave your pups. read more

Cloverleaf Kennel is an excellent place to keep your dog. My family goes away a few times a year and our pugle stays here. He is always excited to go there. The staff is all extremely nice and the place is well taken care of. I know my dog is in good hands when he goes there. They also have great grooming options, so they can have your dog smelling fresh when you pick them up. read more

TL;DR: You can trust Tricia to give your dog a beautiful groom while keeping them safe and comfortable. We drive to the Cape from Boston about four times a year to get our Newf groomed by Tricia. Tricia was recommended to us when we were seeking a groomer while visiting the Cape and looking to get some of the beach smell off our 140lb Newf before returning home to Boston. We were especially comfortable because Tricia has Newfs herself and after talking with her, felt even more comfortable. Since then, we've used her as our groomer even though it's a long drive to the Cape. Here's why: 1. She keeps our dog comfortable. She won't groom our pup when it's too hot if there is a problem with the A/C. She gives her lots of breaks (since a typical groom for Newf is at least 4 hours long). 2. She gives a beautiful groom and is extremely responsive to what we like. 3. Despite me telling her I completely trust her to decide what to do during the groom, she'll always check in if she is going to deviate from the initial plan. Last groom, our pup had some matting on her stomach and Tricia thought that the best route would be to shave it for the dog's comfort. She called to confirm I would be okay with this and told me when I would be able to see the shave. 4. Getting an appointment and rescheduling is easy. As long as I'm in touch a week or two in advance, we can almost always work something out that makes my long drive easier. And, if I need to reschedule, she's extremely accommodating. Her pricing is extremely fair. We pay around $100 for a groom (about 4 times per year) for our monster of a dog. That's in line with what we've always paid for a good groomer and Tricia is the best. I'm sure it would be cheaper at a big box pet store, but they are much less reliable and I just don't trust them to groom our pup. read more