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    PetSmart

    2.3 (75 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Cricket box
    Miguel P.

    Erik is the top star from this store (no offense) he always finds a way to accommodate what we need all the time and his skills should take him to the next level.

    Jack
    Walter T.

    After scheduling a grooming appointment, my dog was denied service, the manager Lennon Fabian said that my dog was too old for grooming without even seeing or inspecting the dog and even Banfield records, he is 14 strong and heathy Scottie. I called other Petsmart in Bowie and was gladly taken

    Clearly you can get your return in cash if you made a debit card purchase and have your original receipt. Very bad customer service.
    Pablo A.

    Asking for a return, purchase was made with debit card and only got a gift card back in other words I'm tied to only use the money back to come back and purchase something.

    Terrible ear mites (all that black ick in there) in a kitty ear that's up for adoption
    Allison C.

    Was just in here- there are at least two cats up for adoption with really bad ear mites. The others I couldn't see because they were sleeping and had their heads down. I let the nice woman at the register know and she thanked me for letting her know and said she would let management know right away. I hope she does. It is unfathomable they would overlook that. If you are looking to adopt, check their ears- healthy kitty ears should be pink inside. Not red either- that's a sign of infection from ear mites.

    after the long night of licking the cut between his paw that petsmart failed to tell me about

    The grooming salon is HORRENDOUS. My puppy came here to be groomed and has never had a full haircut before. However, the groomer insisted that he had to be shaved completely down to avoid tear of his skin and injury so I agreed. I later found out that this shave down could have been avoided and he simply could've been detangled. Anyhow, the very night he came home he stayed up all night licking his paw which alarmed me because he never does that. I immediately examined his paw this time thoroughly to see if I could find anything. I quickly noticed that he had been cut between his paws!!! And no one said anything. This cut had made a turn for the worse as he is a 9 month puppy he will lick what's irritated and had I been informed of the cut it wouldn't have become infected. He couldn't walk for almost two weeks. Barely ate or slept. He had to take several meds. Several other alarming things I paid for that weren't done from the groomers but most Importantly I am disappointed and will NEVER bring him to another petsmart this is sickening. On top of this they have yet to get back to me concerning this issue. Almost $600 in vet fees, I had to miss work and his sitter wouldn't even watch him from him being so sick due to this cut!!! DO NOT TAKE YOUR PET HERE.

    Claretta H.

    This was a pic from a previous appointment, not today. Cut a little too much, but it's cute and will grow back. Techs are friendly and will answer questions so no complaints. Wasn't able to get nail grinding so since paid in advance I returned at a latter day to receive that service.

    i don't usually write reviews but i felt like this deserved one. i went into this petsmart this saturday and saw multiple of these murky and disgusting beta fish containers sitting out on the shelf with the other beta fish for sale. my friend inspected them and all of these murky containers (plus others that hadn't been neglected to this point) contained dead and decomposed beta fish. i understand that as a worker that things fly under the radar and you might not have time to fix something. but this? right across from the registers? the state of these containers too.. they must have been decomposing for a while. I'm used to maybe seeing one or two dead fish sometimes but this? this was disgusting. these poor fish have been dead for some time and just left out like this. Very sad to see the poor fish dying and rotting for everyone to see as soon as you walk in the door.

    Hi my name is Rocky and I'm so happy with my grooming. Thank you sharelle .

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    1 year ago

    Don't place store pickup. If it gets stolen the manager will do nothing for you. Basically oh well, call corporate

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    2 years ago

    Always a great place to buy your canine products. Awesome business cannot say anything more.

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    2 years ago

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    4 years ago

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    7 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    7 years ago

    Personnel have been cheerful and helpful. And very patient, attentive service from the grooming salon

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    5 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    6 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    First of all I want to thank ms sharelle for the excellent job she did on my handsome boy.

    Mentioned in 2 reviews

    Read more highlights

    Off Leash K9 Training Maryland

    Off Leash K9 Training Maryland

    (73 reviews)

    Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

    I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

    Central Bark Landover

    Central Bark Landover

    (19 reviews)

    Central Park Landover is truly a gem in our community. Janet and Mickey have created such a warm,…read morewelcoming place where you can feel the love and care the moment you walk in. Their entire team is incredibly friendly, attentive, and clearly passionate about what they do. Our baby Nala absolutely loves going there, she gets so excited at drop-off, which says everything. It gives us so much comfort knowing she's not just being cared for, but genuinely loved while she's there. The grooming services are amazing. Nala always comes back looking beautiful and happy. When it comes to boarding, we have complete peace of mind. We trust them 100% to take the best possible care of our baby, and that kind of trust is priceless. It's clear that every dog there is treated like family. We feel so lucky to have Central Park Landover right in our neighborhood. We couldn't recommend them more!

    I really use to love this place and about a year ago im not sure if they underwent new management…read moreor what. They stopped answering phone calls, stopped returning voicemails. Their prices went up and when i paid for a dremel service it was evident they did not use dremel despite charging me for it. I want to give them another chance because they are nearby and its easier on my 13 yr old dog but in the past they've gotten his grooming done in under an hour and when i recently asked how long his 8am appointment would take they said it would take 3 hours! I tried to inquire why it would take so long and i understand if they're short staffed but what is the point of an appointment if they're gonna have my dog waiting for hours.

    Pretty Pups Pet Care - Mark on face after salon

    Pretty Pups Pet Care

    (20 reviews)

    The owner here has integrity and clearly seems to value establishing a good relationship with…read moreclients to build a loyal customer base, and also prioritizes high quality service rendered by her staff. I would encourage people to not be deterred by any negative reviews of this business and give them a chance and formulate your own opinion. An error did occur in one of our visits, but I won't go into detail because I think what's more important is not what error it was that occurred, but rather the incredible efforts made in response by the business to rectify the issue. Our concerns were listened to and the response was respectful. The owner not only heard our concerns but they were able to show they can be objective in their assessment of the issue. They went above and beyond to make it right. The solutions offered were both incredibly generous and fair. In terms of the quality of the grooming, they made our fur babies look like pristine angels. They smell fantastic too, and their hair looked amazingly glossy and soft. They appear to do great with grooming both small and large dogs (we have both), and they even did great work on our big boy who has hair that's more difficult to work with. In resolving the issue with one of our pups, they blended things perfectly to make the original issue appear more natural and less jarring. The staff there seem to love what they do, have patience, and take pride in their work. They have great humor as well. We will be happy to take our fur babies there again.

    Amazing place! Emily is such a great person and does so well on my pup. Go here if you're looking…read morefor a groomer!

    PetSmart - pet_training - Updated May 2026

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