This review is specific to Puppy Training with Stephanie. I recently completed both the Beginner and Intermediate Puppy training with Stephanie. Having never trained a puppy before I was unsure what to do. Stephanie was a life saver. She truly cares about and loves the dogs she works with. We were having a terrible time getting our puppy to respond to his name and Stephanie was able to show us sounds, commands and specific hand gestures to get his attention and have him behave. Stephanie is extremely patient and understanding. I went to a session and told her I just was not into it that day and she said my puppy would sense my mood and not respond appropriately. She suggested we do either a phone session or I bring him back later in the day for a personal session. Her willingness to make the training work was beyond any of my expectations. Stephanie also recognized an aggressive behavior that was not normal for my puppy. When he behaved that way again, Stephanie quickly realized that he was scared and needed to be removed from the situation. Without Stephanie's observation I would not have known he was afraid and would have assumed he was aggressive. I very highly recommend Stephanie for not only puppy training but also to correct unwanted behaviors. Stephanie is intuitive, caring and genuinely loves her 'students'. read more

Note*This review is specific to Stephanie and the PetSmart Puppy/Dog Training. Highly recommend PetSmart Puppy/Dog training with Stephanie!! I called a few places after getting our puppy for training options as we also have a 3 year old and both (child and puppy) were displaying habits that I wanted to end immediately. I spoke to Stephanie for quite a while on our first call. She even provided feedback as she heard me interact with both my puppy and child - a clear sign of her passion for job. I called a few other places but I kept thinking about how attentive Stephanie was even before we had signed up with her. Our first training was no different. She met with us, provided a recommendation for a training schedule and private lessons that would suit us best and I'm sad to say that we just completed our last puppy class. Throughout, she was attentive, responsive, caring, compassionate and willing to TEACH me and my puppy. She checked in with us in between sessions, asked how we were doing with training and offered great suggestions and practices. We will not be ending our training here! We will be going back for additional training sessions and look forward to working with Stephanie again soon! Highly recommend Stephanie to work with you new furry friends! read more

Recently I have started taking my dog here for training with Stephanie. My puppy has a lot of energy and is very stubborn so it's hard to get her to listen to commands. WIth Stephanie's help, not only have I notice that my dog is learning more commands, but others around me have commented on how well she is behaving now! Stephanie is an extremely talented trainer, she works with you to help train your dog in a more specific need based approach. I was up late working with my dog at home the night before our training day at 11pm and even though I did not expect a response, I texted her and asked for help training my dog a specific command that she was not grasping. Not only did Stephanie answer me immediately, but she listened to all the things I had tried and then gave me advise for a slightly different approach. The next day I could already see some progress with my dog and this command. Having a trainer who is knowledgable enough to explain different approaches to each trained command and also willing to help whenever needed is a wonderful! The difference in my dogs behavior has made us closer because I can bring her to more places with me without worrying she will cause trouble! This is all thanks to Stephanie and her great training at Petsmart! read more

The dog trainer, Stephanie, is FANTASTIC! Not only is she knowledgeable, but she also gives customized advice based on your specific dogs needs and breed. After meeting with her once, we immediately decided to upgrade to all three levels of training for our dog because of the demeanor and very apparent knowledge Stephanie has. My young daughter usually accompanies me to training and now quotes Miss Stephanie's directions. We are about to wrap up the second training class and never could imagine our 4 year old, spoiled, 4lb dog not only learn certain commands but also gain confidence to walk without being carried. I highly recommend Stephanie as a trainer to anyone who wants a well trained, confident dog. Stephanie is excellent at her job and clearly loves what she does in addition to being an over the top dog lover of all breeds. Take your dog to Stephanie and you won't regret it!!! read more

After being a loyal customer for many years, I will no longer shop at any Pet Smart anywhere. I am disgusted by the horrible way they treated the 11th hour rescue organization after many years of partnership. To kick them out without any warning or advance notice is a heartless crime against all of the rescued animals that were housed there. How anyone would ever give pet smart their business after they committed this cruel act against defenseless animals is beyond me. There are plenty of other pet supply stores that actually do care. I will give one of them my loyalty from now on. Please take a moment to sign this petition to help convince Pet Smart to change their stance: Also please help 11th hour rescue any way you can as they need it now more than ever because of this heinous act by pet smart. https://www.change.org/p/michael-j-massey-petsmart-boycott-petsmart-and-petsmart-charities read more

If you are looking to do training I absolutely recommend doing training with Stephanie at Mt. Olive Petsmart! Stephanie is amazing and works with you on issues your dog may personally be having as well as basic training skills. The difference we have seen with our dog (retriever/Shepard mix) has been amazing!!! She cares so much about you and your dog and making sure they're getting the most out of the classes. We even did all three levels because of how big of a difference it has made for our dog. read more

I won't shop at Petsmart ANYWHERE ever again, unless they rethink their decision to evict 11th hour rescue. What is going to happen to all those dogs and cats? Not only is this a cruel and thoughtless action, it's sheer stupidity. The bad publicity will drive away most customers. Also, they are driving away potential customers who would return to buy supplies for adopted pets. Greed and stupidity - a sad combination which will cost many dogs and cats their lives. read more

I just read that ehr has been given little notice or reason on eviction from Pet Smart. I am officially boycotting this chain completely and posting to facebook. That is corporate betrayal and very nasty one at that. Hypocritical bastards. We have many pets in our family and,until we hear of a reversal on this decision, we are not shopping at PS. Also going to find out who owns Pet Smart and boycott any other associations to corporation. read more

I will never shop at petsmart again! And I will be canceling my banfield plan! How dare you kick out 11th hour rescue..what because it doesn't bring you in money you can't help them out?!? Now many cat and dog lives are gonna suffer because of your greed! Fuck you petsmart. You do not love animals you love money and it's sad and I hope your Flanders store goes under! You can take a bumpy chew toy and shove it up your ass. Thanks read more

I take my puppy here for training and at 6 months she is so well behaved! Stephanie really knows what she is doing, she gives every puppy individual attention while also providing each family with the feedback that they need to be successful when working with their pups. You can tell she really loves what she does and takes pride in her work. read more

The training at this location is awesome! Stephanie is so great with the dogs and gives us clear instructions on how to train them. I've taken my puppy here for 2 classes already and we've had a great experience each time! I definitely recommend to anyone who would like some guidance in training your puppy! read more

Absolutely amazing trainers! Stephanie is very educated and compassionate! She was able to accommodate my dog who has anxiety and make both my dog and I feel comfortable. Since training has begun, my pup is not only able to approach people now but he is very well trained. I highly recommend! read more

The sudden notice of vacancy to 11th Hour Rescue shows that PetSmart doesn't care about animals, especially as this will most certainly lead to many of these animals having to be put down due to PetSmart's greed. I guess it wasn't profitable to be decent. read more

This PetSmart is kicking a local animal rescue that has space in their store out on the street with no forewarning or explanation. The lives of these dogs and cats are now in peril because of this heartless company. I will never shop there again. read more

Until a valid reason is provided for ending the contract with Eleventh Hour Rescue, we will no longer be patronizing any Pet Smart stores. I've shopped here for all of my pet needs for years and will find another store effective immediately. read more

I gave you one star because I had to. You deserve none because you are a classless corporation who puts money before lives. You're disgusting and I hope your business suffers immensely over the decision to evict EHR. read more

They are kicking out EHR to bring in St Huberts...that's the news on the streets. I will not show at this pet smart ever again. The short notice for EHR and replacement with another rescue is completely outrageous. read more