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PetSmart

3.0 (74 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 week ago

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

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Reviews With Photos

Ariel W.

Pet Smart was founded in 1986 by Jim and Janice Dougherty who started out by selling discount bulk pet food in a warehouse store. The company was named PetFood Warehouse and the first two stores opened in 1987 in Phoenix, Arizona. This was the first time pets were welcome in a pet food stores along with their owners. In 1989 the name was changed PETsMART as they shifted away from the warehouse model and started offering services such as grooming, adoption events, and vet visits. In 2005 the company changed its name to PetSmart and focused on marketing to people they called pet parents who considered their animals to be a family member. In May 2017 PetSmart purchased the online pet product retailer Chewy and they remain the primary owner. I have had a lot of animals through the years so I have been to this store many times. The current roster is 4 cats, 2 dogs, 1 parakeet, and the latest member to join the family, Hopper, a domesticated rabbit that someone dumped out near a busy road. Poor Hopper has a mite infestation that he is currently being treated for. I came in to get his hay pellets, shampoo, and food for Hedwig the parakeet. I like that they have a good selection of products and they also sell live animals including small mammals, birds, and fish. I was warmly greeted when I entered and helped to the right aisles. I have used their veterinary services at Banfield Clinic through the years and have been pleased and they have one in this store. They also offer grooming services. I really appreciate how they help out the local recues by displaying their animals. There are a couple of sweet cats up for adoption right now. When they check out you can join their rewards club which entitles you to discounts, coupons, and a gift on your pets birthday. All in all, a great shopping experience.

Sunshine...
Andrew W.

Really like this Petsmart in Coral Springs...been coming here for years...they have a great variety of Cat items, food, grooming and Vet Services...Fish+Aquarium products... Friendly Staff! Sat+Sun Dog And Cat Rescue+Adoption.. Love4Cats, Sun12-4pm !!!

SHEA's awful work, absolutely TOO short on my Great Dane

Experience at the Turtle Creek groomers: TERRIBLE. I took my Great Dane to have his nails grinded down; I strictly do NOT clip because they are too thick to be clipped. I know this because we have been regulars at a different petsmart location and this is the procedure we have come to understand worked best for him. I did inform SHEA (the groomer that did this awful job) of this and she disagreed and told me she wanted to try clipping and then grinding. I said again my preference for him and she claimed to understand where I came from. I left the room and stood on the outside of the window watching. She first tried to put him on a table and had trouble and she proceeded to TRY and walk him to the back, he was not comfortable with going and did make himself heavy and laid down; she then pulled him by the lead, dragging him, and tied him to a station. She started the process and I watched my dog flinch and Yelp then turn his face around to LOOK. No teeth were shown no aggression either. I see a look of impatience and frustration as she quickly stood up and snatched something from a coworker. The object was a muzzle that she clipped on my sweet dog TOO TIGHTLY and made him even more frightened as he's never even needed a muzzle before, I watched as she proceeded to clip his nails and he again, yelped, this time he felt pain and backed all the way to the front door and by this time I did come back in and interfere. I took the muzzle off myself and expressed how unnecessary her treatment was to my dog and I didn't finish the session. SHEA, had no remorse for hurting or making him uncomfortable; not an apology at all. The only positive from this experience was the manager, RITA, who took care of us and helped us purchase our own nail grinder.

BEFORE
Anita C.

As an update to my previous review: the salon manager: Ashley called a week after my dog's horrible experience there and among what she said twas that he groomer had told her everything was fine and she herself was there while my dogs was being groomed and that she did not see anything out of ordinary. Again, this episode was on a Monday at 11am and almost sure no many resevations since they gave me the appointment the day before around 6pm. So after she said she didn't see anything wrong ; I asked Ashley (the manager) if she had seen the pictures she said no!!!! When a manager is going to talk to a customer already dissatisfied, the professional manager gets ready, prepared with the most information he/she can obtain. Ashley didn't and simply to my opinion because she didnt care, she doesn't really care for any of the animals safety even more she may not like them. I have seen Petsmart grooming service in the news with some deaths, 3 dogs at least. That doesn't sound right. So better this company start really caring and get more involved with te people they employ and really supervising what their e ployes do and how they do it. Good luck to anyone that still bring their loved pets here

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2 months ago

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3 years ago

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2 years ago

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5 years ago

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7 years ago

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4 years ago

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3 years ago

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2 years ago

We love the groomers there. They are friendly and professional. Would recommend. We have two wheatons and they are perfect upon pick-up.

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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3 years ago

Called grooming for a nail trim for my dog, and said they were closing at 3:00pm instead of 4:00, typical Florida laziness.

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4 years ago

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6 years ago

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4 years ago

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12 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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6 years ago

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11 years ago

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6 years ago

A very well-stocked pet store but was most disappointed that they did not have salt water fish or salt water aquarium products.

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3 years ago

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9 years ago

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Ask the Community - PetSmart

Review Highlights - PetSmart

Tanya & Brandon at on Turtle Creek in Coral Springs are cream of the crop employees!

Mentioned in 3 reviews

Read more highlights

Groom & Go - In our store

Groom & Go

(86 reviews)

They did an amazing job grooming my dog!!! Will be back next…read moretime he needs a trim!!! They did an amazing job grooming my dog!!! Will be back next time he needs a trim!!!

We used Grooming and Go's mobile grooming service for the second time and unfortunately had a very…read moreserious experience. Within 1-2 days after the grooming, my dog developed a severe skin infection across his body, including multiple large open wounds (tail, hind leg, side, head, and both ears). We took him to the vet immediately, and based on the timeline and type of infection, we were told it was most consistent with contamination from dirty grooming tools, specifically clippers. When I reached out to the groomer, instead of taking any accountability or even showing concern, they denied responsibility. They stated that their equipment is cleaned daily and emphasized that they groom multiple dogs per day without issues. I find that hard to believe after reading other reviews. They also dismissed the veterinarian's input entirely, saying that vets "always blame groomers." To be clear, cleaning tools once at the end of the day is not acceptable. Proper grooming hygiene requires disinfecting tools between each dog. Their own messages confirm that is not their standard practice. We have never had anything like this happen with any other groomer, ever. This has been extremely stressful, painful for our dog, and costly in vet care. The lack of accountability and the immediate deflection of blame onto the vet was incredibly disheartening. We will not be using them again, and I strongly urge others to ask detailed questions about sanitation practices before trusting any groomer with your pet.

PetSmart - groomer - Updated May 2026

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