On 6 different instances I've been to this store(closest pet store to my apartment) they are always…read moreout of crickets

Took my pup for a wash the groomers were incredibly rude. I asked for simple advise ad they started…read moreyelling. Thought I would walk around and purchase some things but staff was too busy chatting about personal plans and playing in the store. I don't plan on returning the lack of professionalism in astonishing.

Selection, products, grooming and pricing are all top notch. Staff is very friendly and helpful.read more

Focus on the staff's poor attention to detail, the complete lack of organization, and the massive…read morewaste of your clients personal time before expecting more than one star--remember, it isn't your first rodeo ya'll!

I called our own vet & explained our situation. We knew we were facing end of life decisions for…read moreour family pet. The only vet we've used more or less said, "We can squeeze you in tomorrow." This was even after explaining what was happening. The next recommended vet said, "We can see you as soon as Monday." This left us no choice other but to "Google" local options. I chose CityVet because it was close. Our first experience with CityVet in Cedar Hill was one of compassion, understanding, & honesty. They even sent a sympathy card a few weeks later with personal messages from every staff member.

This establishment was very sympathetic when we brought our Prince in. He was having a serious…read moreseizure and difficulties breathing. They gave him a breathing treatment but he looked worn down after the seizure and was no longer able to walk. We had to make the decision to allow him to cross over the rainbow to doggy heaven. The decision was very difficult for me but the staff was very supportive and sympathetic. I was able to love him for 14 great years and we had our favorite treat the night before, strawberries.

WOW! All I can say is WOW! This place has exceeded my expectations in so many different ways. I…read morehave a tiny Chihuahua who is very anxious and nervous around new people and places. I had passed the building multiple times thinking how nice and open it looked. The windows are huge and you can see straight through. My dog had previously had bad experiences at other groomers because of his separation anxiety when he's taken away to the back where he can't see me. This place is different! My dog was less anxious and actually sat through his bath looking at me from the table. They are so friendly here and truly dog lovers!!! Anyone that can tame my little beast is awesome in my book. Thanks for treating my fur baby like your own! We will be back!

This place is Amazing. Their concept of being able to see your baby while they are being bathed is…read moregreat. The people are so nice and welcoming and I felt like they treated me and my baby like family. I would definitely recommend and I will be back.

I took my poodle to PetSmart for a grooming appointment, and I was pleased with the overall…read moreexperience. Scheduling online was quick and easy. The grooming process took about 3 1/2 hours from drop-off to completion. I appreciated receiving text before the appointment and a text message letting me know when she was ready for pickup, so I wasn't left wondering about her status. The groomer was friendly, attentive, and took the time to listen to my concerns about grooming my dog. Most importantly, she followed the grooming instructions I provided and cut her coat according to my specifications. She did cut her a little too close in the sanitary groom area.

Review for grooming only! Store is clean and their training program is good…read more I knew my dog had matting on her tail and ears. The groomer and I went over her together to discuss the cut. They shaved her completely bald! I didnt get a call or anything. I paid $45 extra for them to "demat" her yet they still shaved her completely so close she bled. Avoid the grooming salon at ALL costs!

We've been taking our senior yorkie (she's almost 14 years old) here since 2023, she always comes…read moreback calm (which means to me she isn't stressed out) and looks so cute! Even when her cut grows out, the style still looks great. Definitely recommend this place :)

Love this place and so happy to have them in my neighborhood. They have lots of products, nail…read moreclippers, and brushes so you don't have to bring anything but your pup. I have three dogs and they have crates where two can wait their turn. The washing stations are cleaned by staff after each person is finished. Great place!

This place is simply AMAZING! My Denver loves it here so much! The staff is welcoming and friendly…read moreand oh so PROFESSIONAL! I would recommend Camp Bow Wow to everyone! Your fur baby won't be disappointed!

Update to review: I have emailed the owner over 3 times and…read moreshe has not responded. They clearly don't really care about anyone's experience. Never go to this location. My dog was injured at this location and I was never notified. I picked her up and she had a huge hole on her side that was infected. The front desk said she was bit and manager said it was due to play. I brought her to the vet and it was infected and needed stitches but due to Camp Bow Wow (manager Lisa) failing to provide proper care, it was too late. The vet said either a dog dug it's nail in it or more likely was stabbed by a fence not properly secured. Camp Bow Wow failed to provide medical attention to my dog. The manager is extremely rude and gaslights. On the phone she told me she'd pay for my medical expense and review video with me when I went on site. When I went on-site, she said the opposite and acted like I was lying. She changed the story to there is now no footage when she told me she investigated it and part of the process is having footage. She even tried to blame the new front desk girl for her lack of providing proper training. All around terrible experience. I asked her for the owners contact information and she refused to give it to me and she said it's up to the owner to contact me. Lisa is terrible and so is this location. I feel bad for the employees and worry about all pets safety here.

I am forever grateful to this amazing facility, and especially to Mandie. While we were out of…read moretown, our Golden Retriever, JoJo, experienced a medical emergency. Because the staff pays such close attention to the dogs in their care, they noticed a problem early on. JoJo had been acting completely normal at drop-off, but a couple days into her stay, they sensed something was wrong and trusted their instincts.They immediately stepped up and took JoJo to the emergency vet. Mandie stayed by JoJo's side when we couldn't, acting as her comfort and protector while we cut our trip short and raced back home. Even after we returned to town and took over, Mandie constantly checked in on JoJo to see how she was doing.The most incredible part is that we didn't even really know Mandie, and we have never met her in person. JoJo had only been there for daycare and boarding a handful of times. For Mandie and the staff to treat JoJo with this level of devotion, love, and urgency is truly extraordinary. They didn't just board our dog; they saved her life and looked after our family during a terrifying time. We will never take JoJo anywhere else!

I hear a new beautiful location is in the works for my fur babies! Sending my mother to the Fort…read moreWorth paradise! Thank you for 9 years of caring for the kids :)

Great with my senior boy, my skiddish boy, and my sometimes aggressive girl. Quick, convenient…read more easy and very affordable.

Karen is always super friendly and always gets my sweet boy smelling fresh and looking his best!read more