Jessica has been grooming my two VIPersains-(See what I did there ) for almost 2 years as well as…read moremy huge sharpie/Lab. I absolutely love Jessica and her team. My kittens are always top notch and smell and feel amazing for a solid 2 weeks. I get the lions cut on them every 5-7 weeks. I've never had any issues. They brush all their teeth too. They take really good care of my babies. After a bad experience with two other local groomers. I'll forever be with Jessica at Pretty Paws

Maybe it's just me, but a new family dog should be a happy, memorable experience. We adopted a…read morerescue dog yesterday and were so excited to have him groomed. When we came in for our appointment, I was very disappointed with the receptionist's poor demeanor. This indelible experience kicked off with my asking basically for a simple recommendation. She must get really mad when people don't know exactly how they want their dog's hair cut because she immediately became defensive and snapped back with, we have to do exactly what the owner wants. (Of course I'm paraphrasing here. Didnt care to learn their recited piece) I'm not a dog groomer, and maybe she, like myself doesn't know how to groom dogs like mine so I agreed when she suggested short. She made us feel like we were SEVERAL levels below her class. I felt like she didn't want to even touch my dog because as she pointed out so tactfully, his hair is matted. (Thought that was the point of this appointment) When she finally found her gold mine--her excuse for not having to cut his hair, she couldn't give him back fast enough. Since he has kennel cough, she would not cut his hair. All I know is what the vet told us which is this: he has been on antibiotics for his condition and is not contagious. I understand where she is coming from, if you don't have a good working knowledge of medicine with animals, I guess the best thing would be to turn your customers away. Her ATTITUDE, not her decision, is why I will warn people about this place. There are WAY TOO MANY other groomers around here that know how to professionally run a business.

My dog was treated like their own pets. The staff there loves the fur babies. I even seen them…read moreheart broken over customer moving away.

The staff is very friendly and professional and the service is wonderful. Every time I use their…read moreservice I'm very pleased. I would definitely recommend them

I was looking for a mobile service. I will use Paws on the gears from now on. They did an awesome…read morejob. I was very pleased.

If I could give 0 stars I would. Such poor customer service. Originally it was going to take over 2…read moremonths to get my dog a grooming appointment, but apparently the owner hired a new groomer and got us scheduled right away. Nothing wrong with that, however, the "new" groomer shaved way to close to my dog's skin within her sanitary region. A bad razor burn with swelling and oozing resulted a day later. I took her to the vet, and the doctor said the close shave caused irritation which resulted in an infection. When I confronted the owner, she denied any responsibility for the infection that resulted from the razor burn and wouldn't reimburse us anything because apparently they were not "liable." This is an absolute degradation to their services and an extreme disappointment. We have enjoyed taking our dog there in the past, but I'm not about to let something like this happen again just to have to take my dog to the vet again. The grooming fee is already expensive enough without the addition of an unexpected vet bill. The owner showed little sympathy and didn't seem to care about our dog's well being at all. I would expect a good groomer to take the health and well being of the animals of the upmost importance, but money and pride seemed to have gotten in the way. I guess its too hard to take care of your customers and take responsibility for an issue that one of your staff members caused. I expect better treatment from a "Professional" grooming service.

The moment I walked in the door my dog and I were greeted warmly. My Aussie is always happy to see…read morethe staff so I know she's treated well. I bring her often for a bath. I know she isn't the easiest dog to bathe and dry but each time they do an excellent job on her! They are patient with her even though she's overwhelmed by the blow dryer. The quality of care given to the fur babies here is top tier!! I highly recommend you giving them a try!

Amazing groomers. They are all well trained and knowledgeable of the newest trends and cuts. They…read moreall welcome my dog by his name and play with him he loves going and gets so excited whenever we pull up. They even offer pictures for holidays! Best groomers around!

I brought my dog here for grooming after hearing great reviews from a friend that used this new…read morebusiness recently. They were nice when I brought her in and offered me the "spa package" during her cut which included a massage and brushing her teeth, among other things. The price was comparable to other groomers so I took it. When I picked her up, I was informed that I was being charged 150% of the original quoted price because "she was difficult to cut and tried to bite the groomer". Once I informed the rude front desk attendant (different person from the morning when I dropped her off) that my dog has never tried to bite anyone she backed off and just said she was fidgety. My dog has been to multiple groomers over the years and I've never heard anything but positive remarks about her and her behavior during grooming. This is one of those charges that I really can't dispute if they insist on charging it so I imagine they do it to a lot of people. After this debacle, they still had the audacity to ask for a tip for their service. Seriously? This grooming ended up costing me almost twice what I pay anywhere else in town. This was the first and LAST time I will ever use this business. Don't waste your time with them.

We recently moved to Lake Charles with our senior Pomeranians and are so grateful to Country Club…read moreVeterinary Clinic for helping us treat our dogs' various health issues in their final years. Last week, one of them started declining very quickly, and Dr. Briley took extra time to explain her condition and what she was experiencing with the utmost compassion. Once we realized she wasn't able to recover after days of treatment, Dr. Briley helped us navigate the "not too early/not too late" conundrum of euthanasia and was able to come to our home to help her pass on. For a day you never want to come, it was the absolute smoothest and peaceful experience for our little girl. The staff was all so kind and considerate during this difficult time, and even sent us a card in which each one of them wrote a sweet message with their condolences. Country Club is now helping us keep our remaining dog as comfortable as possible for as long as possible. I am beyond happy with the treatment my dogs have received from both Dr. Mocklin and Dr. Briley, who complement each other very well. Thank you!

The Veternary doctors are both very thorough and caring. The clinic staff are all helpful, caring,…read moreand accommodating. The clinic is spotless and smells amazingly great for a veterinary clinic.

Been with PLAH for over thirty years. Always received the best care, or I would not still be a…read moreloyal customer. I do not believe the bad review from 2021.

They blew me away! My nearly 4yr old Pug will run off every now and then. After his last overnight…read more 'escape' I needed to have him bathed. PLAH went above and beyond. He had a badly infected eye that I'd been dealing with which they immediately tackled, and then went the extra mile doing everything from grooming, caring, loving and making me feel like this was the new home for my fur baby.