PAWS ON THE GEAUX REVIEW: Don't make the mistake of having a…read morefamily emergency and trying to reschedule a grooming appointment with Paws on the Geaux. Notice I said reschedule, not cancel. I've never had to reschedule or cancel before, but they still kept my 50% deposit. Their policy states that if you cancel within 24 hours, you forfeit the deposit -- but I was only 20 minutes short of that window, and again, I was rescheduling, not canceling entirely. With two Cocker Spaniels, that meant losing over $100 for something completely out of my control. I completely understand the need for business policies and boundaries, but having one that's so rigid and lacks consideration for genuine emergencies is poor customer service and, frankly, a bad business plan. If they need the money that badly, they can keep it -- they must need it more than loyal customers. I'll take my business elsewhere.

They did a fantastic job on my miniature labradoodle! It was his 1st hair cut. We will definitely…read morebe back!

My favorite place to bring my dog! They are so good to your pets. They love them like their own…read more My dog doesn't give me any trouble when I bring her. They keep us updated on what is needed to keep the animals healthy. I also use their boarding services. All the staff are kind and attentive. Front desk ladies are the best!!!

Very caring and gifted surgeons. Appreciate the Doctors and professional staff that attended to our…read moreCali. She is doing well and we are greatful ! Blessings to you all, Cheryll Edwards, Orange, TX

Black Bayou Grooming has great and very caring groomers. My miniature poodle seems to like it…read morethere and I would not hesitate to recommend them. They are very busy so my puppy has a standing appointment.

I highly recommend bringing your babies here! They are always so accommodating with last minute…read moredrop offs for whatever I need. Murphy loves going to see his friends!

The moment I walked in the door my dog and I were greeted warmly. My Aussie is always happy to see…read morethe staff so I know she's treated well. I bring her often for a bath. I know she isn't the easiest dog to bathe and dry but each time they do an excellent job on her! They are patient with her even though she's overwhelmed by the blow dryer. The quality of care given to the fur babies here is top tier!! I highly recommend you giving them a try!

Please send some love to our sweet boy Archie. He suffered a chemical burn for his eyes today at…read morethe DOG STOP in Lake Charles. The Dog Stop used a shampoo made in Korea that should be diluted with water at 20-1. Should!!! Archie was in pain when I picked him up and when I put him in the car. He could not open his eyes and licked his paw. HE SMELLED LIKE STRONG CHEMICALS. He was bleeding from cuts by the groomer on his both paws . I took him straight to the vet from the dog stop. The vet immediately diagnosed him with a chemical burn from the shampoo. The Dog Stop owner blew it off as just a common thing that happens. IT IS NOT COMMON FOR A DOG TO GET A CHEMICAL BURN FROM GETTING WASHED!!! It is not common for us to bring our dog home and hope and pray that he is not blind for the rest of his life. It is not common for us to watch him suffer so much! He can barely open his eyes. The color in his eyes has faded, The vet does not know if he will be blind or not. We just have to wait and hope ! The Dog Stop - Lake Charles - be aware if you visit the The Dog Stop - Lake Charles. We informed the owner how serious this situation was and he reminded us that we signed a waiver. They are heartless and will never touch our dog again. Who saw my baby knows that he is healthy and playful wonderful dog, look at him now My heard is breaking for him. I brought a perfectly healthy dog at 8 am, and by the lunch my baby is almost blind. How possible do not see it?! Ignore it?! .. This is their phone number. 337-246-9194 Please please share and be aware!!!!

Neshka has always been blessed with wonderful care at the Dog Stop. Every member of the staff is…read moreadores her and truly is understanding her fears. While finalizing my education I worked an extra day every month so that Neshka could be with her groomer due the amount of excitement she has with her and her friends. The Dog Stop always has showed candor and always try to be fair and even try to offer me discounts and I always have tipped it back. As per the other reviews... The news said they offered to take care of all expenses and you have been just nasty and cruel. Hun, you left and half of the comment on what you reported on this review didnt even get mentioned on the news. It signifies that the veteran didn't validate your claim. I personally recommend them at dog parks and even was just recently asked what shampoo was used and I tell them to go to the dog stop off Ryan. If you wish to abide by a comment whose claims are not matching to the news be my guest. However, you are missing out on an opportunity for a fantastic environment for your furry friend. BTW, I believe it was last month they had a day you could walk through and tour the establishment.

Very kind and patient with me and my daughter. We were very nervous about our pet. Helped our cat…read morefeel much better!

Don't bring your mini pigs here - my died from improper handling by them. Had to leave a star in…read moreorder to write this but I wouldn't have left one otherwise. They even had the audacity to charge me for the cremation... Ms Christi is the best thing about this place but if she wasn't there I honesty don't see how they stay open.

The only place that I trust for my furbabies! I have been taking my babies here ever since they…read moreopened! They really take care of your babies. Very professional and I love the new addition of being able to go online to see UR babies on the computer. Helps put UR mind to ease especially when UR out of town! Highly recommend the place! Best place in the whole Leesville/Fort Polk/Derrider area!! My dogs agree too!! ^_^ P.S. they give military discount :)

We go out of town a lot on the weekends and always trust them with our pup. He comes back clean and…read morehappy every time! They are very flexible with us when we come back at weird times and even offer a Military discount. They're great!

Very please with my first visit with the staff in the back and the vet doctor he was very helpful…read moreand knowledgeable!

Despite Yelp being a garbage, corrupt service, I nevertheless cannot help but use it to extend my…read morepraise to this veterinary clinic. I've lived in the area my entire life and they have been the best veterinary clinic I've ever used. To the rest of the staff, please disregard all of the negative reviews on Yelp, some might be legitimate but considering Yelp's reputation most of them are going to be fraudulant.

We recently moved to Lake Charles with our senior Pomeranians and are so grateful to Country Club…read moreVeterinary Clinic for helping us treat our dogs' various health issues in their final years. Last week, one of them started declining very quickly, and Dr. Briley took extra time to explain her condition and what she was experiencing with the utmost compassion. Once we realized she wasn't able to recover after days of treatment, Dr. Briley helped us navigate the "not too early/not too late" conundrum of euthanasia and was able to come to our home to help her pass on. For a day you never want to come, it was the absolute smoothest and peaceful experience for our little girl. The staff was all so kind and considerate during this difficult time, and even sent us a card in which each one of them wrote a sweet message with their condolences. Country Club is now helping us keep our remaining dog as comfortable as possible for as long as possible. I am beyond happy with the treatment my dogs have received from both Dr. Mocklin and Dr. Briley, who complement each other very well. Thank you!

The Veternary doctors are both very thorough and caring. The clinic staff are all helpful, caring,…read moreand accommodating. The clinic is spotless and smells amazingly great for a veterinary clinic.