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    Petsense

    2.9 (10 reviews)
    Open 9:00 am - 8:00 pm

    Petsense Photos

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    18 days ago

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    2 years ago

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    7 years ago

    Helpful 2
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    12 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    Jordana P.

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    3 years ago

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    7 years ago

    Thanks. Helpful, great grooming salon for pets. Cats and dogs alike. Prices are great and they have nice free bags of food programs.

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    10 years ago

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    The Paw Spa with Dee

    The Paw Spa with Dee

    (6 reviews)

    I had a very disappointing experience this morning at The Paw Spa, LLC. I was doing a favor for a…read morefriend by dropping off her dog for a 9:30 AM appointment. I arrived around 9:25 AM, having never been to this location before. I don't own pets myself. When I pulled up, I honestly thought the place was abandoned. The building is very small and resembles a converted shed, which was already a little off-putting. Around 9:27, I saw three people exit their cars and go inside the gated area. I followed shortly after with the dog, but when I tried the door, it was locked. I knocked, assuming maybe they just hadn't unlocked it yet since the appointment was for 9:30. At exactly 9:30, someone came out, flipped the sign to "open," and I entered with the dog. I greeted them with a "Good morning," but was immediately met with a rude and aggressive attitude. One of the women told me, very harshly, that I should never knock on the door again because they were inside grooming. I was shocked and confused. I had no idea. Then she snapped, "Can you shut the door? We have air conditioning." At this point I was irritated and honestly felt very disrespected, but I kept my composure since I was doing this on behalf of a friend. When they saw the dog, they started acting strange and commenting that he didn't look like the photo. Another woman came over and asked his name, what services he was supposed to receive, and requested proof of rabies vaccination, which I sent via text as instructed. Overall, my experience here was unwelcoming, uncomfortable, and honestly, disgusting. I don't know if the treatment I received had anything to do with my appearance or race, but I couldn't shake the feeling that I wasn't being treated with the same respect as others might have been. The woman with the dark hair in a ponytail was especially rude and needs a serious attitude adjustment. I would never recommend this place to anyone. The lack of professionalism and basic courtesy was astounding. No one should be treated this way, pet owner or not.

    Very pleasant staff and they did exactly what I asked for. Very pleased with the result and would…read morerecommend them to anyone.

    PetSmart

    PetSmart

    (16 reviews)

    There are 2 people that greet you and make you feel welcome and the rest walk past you like you are…read morea nuisance if I find a different pet store I won't be back and to top it off some people that work they don't know their merchandise. They will sell you the incorrect fish for an escalated price. If you're not paying attention, you won't know until you get home and then there was no compensation offered at all.

    Their cheap services are cheap for a reason…read more Very hit or miss, and when they miss, it's terrible. We have a rough collie, first time went in for a puppy bath and brush (to include drying her) and she came back pretty wet. 2nd time was good, puppy bath and trim no complaints. 3rd time bath and haircut. Was ridiculous. I normally drop off the pup, but my husband did and he didn't know exactly what she should get. Groomers are supposed to have knowledge of the breed, and how to cut even double coated dogs and showed gross negligence. Double coated dogs aren't supposed to be shaved for safety (they can overheat, get sunburnt etc.) and my husband didn't know, he was going off of advice from what were supposed to be professionals. Our pup came back shaved to almost nothing, with behind one ear being shaved to nothing in a chunk but full (not bother like the other one) behind the other ear. 4th time. Bath and brush. My appt was at 11:30, I called 1 minute past to let them know I was running a little late but was on my way. The call rang for a long time then when it was answered it went to someone talking about their child's anger issues and I repeated said hello, are you there. I hung up and called again. Finally got ahold of them at 11:35 (didn't bring up the 1st call and was friendly to them) and the manager said that it shouldn't be an issue. We were in the parking lot walking in at 11:45 and got a call back saying that they cancelled my appointment and had to rebook later. The appointment takes a few hours, around 3 hrs so I'd have to rearrange my whole day. The manager kept saying they couldn't get me in because the person who was scheduled for us had 10 dogs that day. Which isn't my problem when I communicated immediately and was told it would be fine. They said they had a time leniency, which they didn't even follow because they cancelled it before the grace period (since I called a single minute after the appt time).

    Petsense - groomer - Updated May 2026

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