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    Petsense

    3.3 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    1 year ago

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    Paw Perfect Grooming

    Paw Perfect Grooming

    (4 reviews)

    DO NOT LEAVE YOUR PETS IN THE CARE OF THIS FACILITY!! I boarded my Boston Terrier puppy with Paw…read morePerfect grooming from July 13 - 21 during my family's vacation. I told the owner that my puppy needed to have drops put in his left eye twice a day due to lack of tear production, he said that was no problem. The drops were not applied properly and my dog develop an ulcer on his eye. The owner claimed that he "only missed the first two days of applications but that he had done his best to make sure the drops were applied" and "had I known applying the drops was critical I would've made sure that I got them to him." Aside from providing application instructions, the prescription bottle also stated the required administration. I had to drive my puppy directly to animal emergency and his eye had to be removed today! He was absolutely negligent in the care of my puppy, didn't attempt to contact me to let me know there was an issue with his eye or attempt to seek veterinary care. My children are devastated that our puppy had to have his eye removed and I was left with over $700 in vet fees due to his negligence. I strongly advise against leaving your animals with this facility.

    The owner is great but not the assistant. They advised me that my dog (samoyed) needed to be shaved…read morecompletely due to matting. After the bad experience with the assistant, I made an appointment at Petco and took my dog in the same day. It turned out that my dog didn't have any matting and didn't need to be shaved at all. They have incompetent and inexperienced employees! Beware of this place!!!

    All About Dogs...and Cats Pet Spa & Boarding Resort - Sclera

    All About Dogs...and Cats Pet Spa & Boarding Resort

    (7 reviews)

    Awesome for quick nail trims! She did a good job with my rescue chihuahua. I know it's not an…read moreenjoyable experience for dogs but she was able to get them done, short, and smooth while my kids and I waited. Will be returning!

    The last experience we've had with this company was so frustrating that I felt like it really…read moresealed the deal that I will not be using their services again. 4 days into my dogs stay (which they kept calling a girl and I had to keep correcting them on which dog was mine) they called while I was out of state to say my dog has worms and I need to pick him up immediately. Well after the hassle of finding a friend who can get him for me was situated they told the friend and I completely different information. They gave no proof as to why they thought he had worms and the manager couldn't find the original staff member who claimed it. well I finally get home and get him to the vet and get him tested only for all the tests for worms to come back negative. He showed no symptoms while under care for my friend and even the vet was blown away with these claims. They didn't even so much as provide picture evidence. they told my friend that they notified me that he would not be groomed before pick up but they never said that to me. Overall there is clearly a communication issue between the staff and the pet owners. The whole situation created an even larger burden for not just me but my friends as well. I will say however their pricing is fair and I appreciate that they provide a fan for each animal while crated.

    The Hamptons Of Grovetown Boarding & Grooming - On the grooming table

    The Hamptons Of Grovetown Boarding & Grooming

    (12 reviews)

    I've been taking my dog here for over a year. Their business has left me feeling uneasy, but this…read morelast stay was the final straw. First of all, how many businesses in 2023 take cash only? HMMMMMMM....Because of that, the price seems to change with every stay and I never seem to get a straight answer on how much it will be, much less an itemized receipt. The prices for their services aren't published on their website either, so I guess that gives them more room for this "make it up as we go along/airline ticket/apartment hunting" pricing model - and I have more on that later. Plus I've watched Breaking Bad and Ozark, but I digress.... Second... On more than one occasion, someone who works here seemed a little inebriated or loopy when I called to inquire how much my dogs stay was. Plus, it's inconvenient to have to call EVERY single time I need to pick him up. A few times, the guy couldn't even get my dog's name straight. And I've never seen wherever my dog sleeps when he's here, but given what I have seen at this facility, I'm pretty sure it's nothing more than a crate. This last time, my fiancé dropped my dog off at 5:30pm. We picked him up at 2:30 pm THE NEXT DAY. The gentleman told us $80 for less than 24 hours of boarding WITH NO EXTRA SERVICES INCLUDED when we called to ask the cost - and this was after he kept mentioning daycare services. We asked the gentleman again about the cost and why it was so expensive for boarding - NOT daycare, his response was "Well we had to walk him". Are you effing kidding me? $80 for 21 hours of pet boarding? For one dog? The grounds are nice, but damn I'm paying human hotel prices for a dog at this point. Nah. I'm good. Time to find another pet facility or maybe I'll just find pet friendly hotels and take him with me. Good luck cleaning that cash.

    Since we dropped two dogs off this morning at The Hamptons of Grovetown Boarding & Grooming. One…read moreman went to other dog in kennel and slapped dog's face, when dog was barked at us and my two dogs. Also they were suppose to give my dogs a bath, shave butt, and trim nails. We got there and Bear was afraid of man then Toby won't come into building. That where they are abuse dogs!! We are not bring them back there again. You need keep eyes on your dogs' attitude fear or afraid of them then you should take them out of building to somewhere else. They did not shave butt. My two dogs came home and so happy to be safe with us. We have to find somewhere else. Pretty please do not send your dogs there!!!

    Petsense - groomer - Updated July 2026

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