Our darling boy Fernando was surrendered to the angels yesterday. My biggest concern was wanting to be with him till the very end and not being sent off and held somewhere for days. I found wonderful Pets Rest cemetery via chat GPT and they more than met my request. Teresa and Julio were compassionate, warm and very wonderful during the most difficult day of our lives. Thank you Pets Rest for offering us the chapel and peace of mind to hold my precious baby till the very end. Thank you thank you and thank you again read more

Life feels unbearable losing my little girl who was by my side 24/7 during both of our health battles we've fought together, since the day we found each other. As we both began to decline from terminal illness and disabilities, where mine progressing caused my attention to split- This caused further issues for her wellbeing and safety. A traumatic accident resulted, and where I also couldn't rush to her to stop it in time. She survived the tragic fall, and yet her injuries were far too much to add. I had to choose to set her free. Part ways with my other half, and lay my baby to rest. To have an angel of a mobile vet come to us, so Lucy would not need to be in pain and anxiety in a car to a clinic, then scared in a clinic as her final moment, was a huge gift. Then what saved me from full blown drowning after, is finding Pets Rest. Where I could stay with Lucy's remains, and all the way through. This option to witness was a must for me. To never take my eye off of her ever again, even after her passing. This was not something I even knew I could do, until looking into Pets Rest. The got us in very quickly, in just 2 days. The chapel, the grounds, the employees-everyone and everything about this business is absolutely beautiful. Perhaps an example of something I've heard of called "sacred commerce". They're not trying to get rich here. In fact I wonder how they afford to be so fair and generous. Taking no shortcuts, but going the extra miles to create and maintain such a gorgeous heartwarming setting. Giving us plenty of time to grieve and say goodbye, in their Saint Charles Chapel. What I got out of this experience, I'm sure would cost a fortune anywhere in the country. And here this is San Francisco... The operator was so kind, patient, compassionate and very informative. I learned so much from him. He was the best part of my experience with Pets Rest. I always want to drive by when i can, even though I didn't buy a burial plot, I'll always see Pets Rest as where to go to honor Lucy's life. Very blessed for this family business. Thank you, read more

Pet's Rest Cemetery and Crematory - Pet Cremation Services Near Me - Colma, California

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We were (and remain) heartbroken after having to say goodbye to our sweet boy Hank last Friday. I researched all the aftercare options and decided a witness cremation was a must for us, but few pet crematoriums offer the service. Pet's Rest did, however, and they didn't overcharge us for witnessing like some others would have. Javier assisted us and was incredibly patient, kind and gentle not only with Hank's body, but with us. You could tell Javier knows what it means to love and be loved by a dog. Pet's Rest allowed us to be there with Hank's body as he was prepared for the cremation, and be there when the door opened afterwards. Javier assisted us as we determined how to best manage Hank's remains. We honestly could not have imagined anyone being more compassionate and professional in light of the very difficult circumstances. We were able to bring Hank's remains home with us that day and transporting him to and from gave us a peace of mind we didn't have with past experiences. We highly recommend Pet's Rest in your greatest time of need and Javier is your man. I'd trust him with my broken heart again. read more

Pet's Rest Cemetery and Crematory - Hank (the Tank) our soul dog - Pet Cremation Services Near Me - Colma, California

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Laying my beloved Darla to rest was one of the most painful moments of my life, yet Pets Rest Cemetery provided a level of care, respect, and spiritual comfort that brought peace to my heart. Their grounds are serene and beautifully maintained, offering a sacred space where our companions can rest with dignity. I want to express my deepest gratitude to Teresa and Julio, whose compassion and professionalism were truly a blessing. Teresa guided me with patience, gentleness, and understanding, making every step feel supported. Julio handled Darla's arrangements with profound respect, treating her as a cherished soul rather than just a pet. Their kindness reflected true humanity and grace. In a moment of grief, they offered not only service but comfort rooted in compassion, reminding me that God watches over all His creatures. I felt that Darla was honored, cared for, and entrusted to a place where love continues beyond this life. Pets Rest Cemetery is more than a resting place -- it is a sanctuary. I wholeheartedly recommend it to anyone seeking a peaceful, respectful, and spiritually comforting place to honor their beloved companion. I'd like to thank everyone at Pets rest cemetery for your patience and support! From, The Amaya Family! read more

Pet's Rest Cemetery and Crematory - 4/2026 - Pet Cremation Services Near Me - Colma, California

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My pet passed away on July 1st, 2026. Pet's Rest staff Elizabeth and Tresea were very kind and compassionate. Throughout the process they communicated with us. They made all the arrangements to pick up our beloved pet. Julio gave us enough time in the chapel with so say our goodbye. Thank you Pet's Rest staff for all of your support and compassion throughout this difficult process! read more

Pet's Rest Cemetery and Crematory - Pet Cremation Services Near Me - Colma, California

It's hard to put into words how heartbreaking it is to lose a pet. Emotions are running wild and you feel like you're drowning. Pet's Rest gets you through it with feeling, compassion and dignity. From the moment we parked to the moment we left their parking lot with our baby boy, we were treated with respect. They have a little chapel that you're able to spend time with your pet before they cremate. It's private and has tons of pictures of other lost loves. Really homey. Also, they have an option to enter the crematory and watch your pet be placed inside. Their selection of urns and boxes is extensive and very well priced. The people there are truly professional and made the whole experience bearable. read more

This seems to be the go-to place for people looking to cremate their pets. Everyone we knew mentioned it when our beloved dog of 16 years passed at 17.5yo. The process was smooth and quick, and the staff was kind - exactly what we needed. There's a default box for the ashes, but they have a shelf with other styles if you want something different or fancier. Honestly, the default box was nice enough for us. We dropped our dog off on Tuesday, and her ashes were ready for pickup by Thursday. Everything was streamlined and surprisingly comforting. Rest in peace, Eva. You were the bestest girl ever, and we were so lucky to have had you in our family. From 2009 to 2025, you gave us so much love and joy. We love you, and you will always be in our hearts. read more

Brought our 17 1/2 year old Koko to be cremated here. We opted for the witness cremation. Everyone was kind and compassionate.

I needed cremation services for my beloved pet who passed away. I called the crematorium, scheduled a cremation service, and requested a witness and pickup. After the call, they promptly came to collect the remains. The cremation was scheduled about a week later. When I arrived at the location, Mr. Julio provided me with a detailed explanation. He led me to the cremation room, and I had to wait about an hour for the process to complete. Everything went smoothly. Mr. Julio was empathetic, efficient, and showed utmost respect for the remains, which I truly appreciated. He truly goes above and beyond. Thank you, Mr. Julio. The prices seemed reasonable, and I would definitely use their services again. I highly recommend this place. P.S. Their chapel has a shrine dedicated to several deceased pets, so I suggest bringing a photo to add to the pantheon. read more

Pet's Rest Cemetery and Crematory - Snow White , RIP - Pet Cremation Services Near Me - Colma, California

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My cat passed away, and it was really important to me to give him a natural burial rather than cremation. Since I live in an apartment and didn't have a place to bury him, I'm so grateful there's a pet cemetery nearby. The people at Pet's Rest were incredibly kind and gentle, and they treated the whole process with so much care and sensitivity. It truly meant a lot during such a difficult time. read more

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I called in for my boyfriend's family dog. The receptionist who was on the phone was very patient and kind. We lost our Zeus of 10 years. He was very loved and we will never forget. Also, thank you to Javier for sending condolences read more

The dear people at Pet's Rest made our recent experience of giving our dog a most dignified cremation befitting her beautiful life. I am forever grateful. read more

Everybody that works there were very helpful getting us through this process. From the time that we arrived, and by the time we left, I felt that we were in good hands and were taken care of very well. read more

Very caring very nice staff . The grounds are well maintained.. Unique spot and very peaceful. read more

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I didn't realize that their services were used by many people I knew. I came across their services by chance after an abrupt loss in our family. I called a few locations to inquire about costs and next steps and moved forward with Pet's Rest. While there, I overheard someone mention that her whole family has come to this location, which I can totally understand. I would definitely recommend Pet's Rest to anyone in the area. I really appreciated everything about them read more

My baby boy passed from congestive heart failure on a Saturday Jan 4th, 2025. It was somewhat sudden but with him about to turn 14 I had done some research and decided I wanted to bury him rather than cremate. I found Pets Rest, read reviews, looked at pictures and decided that I would bury him there when the time came. The time came sooner than I could have ever expected, I was hysterical, it was a weekend so pets rest is closed. But the after hours answering service was extremely helpful & directed me to bring my boy to the sf spca to store him properly or keep him cold at home. (I chose to keep him chilled at home until getting in Touch with someone during opening hours.) When they opened that week I went in & I spoke with Theresa from Pets rest who is beyond amazing. She was sincere, patient & so helpful. My boy was firm from storing him cold but she knew how much I wanted to do the paw print keep sake they offer so she tried that day, they didn't quite come out because he was hard to move. She offered to do it the day of his burial and have him rest at room temp a bit to get better prints. This was so amazing I have them in a shadow box now and can't thank her enough. Now for the burial process. Pricing is totally fair. I picked his spot set a date and time. It was really a breeze. They offer coffin/box there for a reasonable price that they build to size. I opted to have my boys box custom made elsewhere so that's an option too. The day of burial was emotional and difficult but Theresa & the groundskeepers were amazing. They were patient and respectful. It was not a joke to them and I appreciate how delicately they handled it all. They allowed me to throw the first dirt and also gave me all the time I needed, everything was at my pace. They said when you're ready just let us know. I can't thank the entire team at pets rest enough. I miss my boy dearly. Everyday. I am thankful to have a place to see him Rest In Peace Android. My #1 Son Bun Thank You Pets Rest. read more

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The service was compassionate and efficient. Can't say enough about the young woman who assisted us on one of our roughest days.

I appreciate how empathetic Pet's Rest Cemetery has been during hard times. It's never easy to let go of a pet, but this place made it easier - at an affordable price. They provided my guinea pigs ashes to me within a week. They made the process easy to understand. I would definitely recommend this place if you are in the surrounding area read more

It's been about a week since our pet rabbit, Harold, passed. We weren't sure where to take him but luckily we found Pets Rest. The phone number listed goes to a call center?, which wasn't very helpful. I called to see if they had appointments for a witness cremation but the woman on the phone said she wasn't able to tell me the schedule and to go into the business in person to speak to someone. We decided to give it a try anyways and if it didn't work out we would've left him with our vet. Once we arrived we were able to speak to someone and make an appointment for the next morning. They were also able to keep Harold overnight for us. Carlos helped us the next day. They had placed Harold in the alter they have in the back room and we were able to see him for one last time. He explained what was going to happen during the witness cremation and was very caring. The whole process took a little over an hour. I would recommend Pets Rest. It was worth it to witness the cremation, the staff are very friendly, and the urn/box provided is very nice. We miss you Harold read more

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The process was very easy. They were very professional and caring. The price was very reasonable and the cremation was done a lot sooner than anticipated. read more

Our dog passed and we used their service for paw prints and cremation. We requested 2 paw prints taken to ship home to our family and a box for the ashes. I gave my card number and as I was giving it telephonically I was told "UH WOW ?! SLOW DOWN YOU'RE GOING WAY TO FAST!" which should've been my sign that they are not professional and take our dog to be cremated elsewhere. I came back and turns out they didn't take the paw prints but it's "ok" because "we didn't charge for them". After reading the other reviews, this seems to be a service they frequently "miss" to do. It hurts considering how we can never get the opportunity again over someone else's carelessness. I would never recommend somewhere so unprofessional with something that requires utmost sensitivity in communication and the empathy to actually fulfill what was requested. read more

Unfortunately we've had to use Pet's Rest's services twice in 2 months. Both our cats passed away recently and both passings came quicker than we were prepared for. We wanted to keep their ashes with us, so after a quick search and some calling around, we found Pet's Rest. Eventhough it's a bit of a distance for us, they were friendly and kind, and the quick turnaround was nice. They even have a little chapel where we could go with our little guy to say our final goodbyes. They were all very sweet to us. We came back 2 days later and they had a small wooden box urn with details pasted on the bottom. The box is really beautiful and befitting. Thank you again Pet's Rest for taking care of our boys' last transitions while we were in our state of sad grief. read more

Thank you pet rest!!!! My dog passed away this week and my first instinct was to find a respectable place to have my dog cremated. They have a chapel in the back for you to have some time with your pet. The people working on property was so kind and understanding for a difficult time right now. Thank you Pet Rest you guys are doing the Lord's work helping others going through tough times like I have been experiencing. Also very reasonably priced. read more

Losing a pet is not easy. The folks at Restful Pets were compassionate and kind. They allowed us as much time as we needed to say our goodbyes to our beloved Penny. We chose a larger box included in the price after deciding we didn't want the remains grounded after cremation. We got to see the remains after cremation. Poor Penny had a cancer mound! It was black. The man left the cancer behind and scooped around it for us. The only thing that bothered us was the use of perfumes in the sanctuary and in the trash bag to carry the bedding material we used to bring Penny in. It would have been okay if they were essential oils like eucalyptus or simply myrrh. But I had an asthmatic reaction in the sanctuary and had to go outside. The smells were easy to overlook in the moment. The people there and their support made all the difference. I'm sorry I forgot their names. read more

Pet's Rest Cemetery and Crematory - There's even a place on their website you can share your pet's obituary. - Pet Cremation Services Near Me - Colma, California

Great service. Have brought my large French mastiff dog and my small cat here separately for a private witnesses cremation. Staff was very attentive and does not try to sell you extra services/upgrades. Make sure to asks for clay paw prints of your pet! They offer this service for an additional small fee but it is worth it! You can also bring flowers, pictures, and toys with you to cremate with your pet. read more

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They were compassionate, kind and reasonably priced. Great overall experience, thank you so much for everything.

We brought our beloved Joey here the day we let him go to Rainbow Bridge. The office staff and the gentleman who assisted us with transfering our buddy for the service were so helpful and considerate! We spent time in the Chapel with our boy. We received his remains the next day to take home. The entire experience with Pet's Rest Cemetery and Crematory during a very sad time was comforting and professional. read more

I just returned from Pet's Rest with the remains of my 24 year old Derbyan Parrot. My baby had a stroke on Friday 12/9 and 36 hours later he passed in my arms. The next day I emailed Pet's Rest to get a quote. Within two hours I received a response. They gave me an appointment the very next day. When I arrived Carlos greeted me with a smile and asked "You must be Michael?" I said yes. He asked me to fill out a small form and I did. Then we went to the crematorium where he politely told me what was going to happen. He placed my precious baby into the crematorium and closed the door. After about 30 minutes he retrieved me and I watched him sweep the tiny little ashes up and put them into a bag and then into a new small wooden box. The entire process took just under an hour. Carlos was very kind and sensitive to my feelings. He asked questions about my bird and I answered them. That was very helpful because it was sort of a distraction from what was happening. I read the negative reviews and I had a completely different experience. Mine was very good. I can only speak for myself and I would recommend Pet's Rest. By the way, I never met Phil. So I can't speak about anything he had done with other customers. read more

Pet's Rest Cemetery and Crematory - This is Kihei My male Derbyan Parakeet - Pet Cremation Services Near Me - Colma, California

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Our kitty passed recently. We contacted Pet Rest cemetery, Elizabeth was kind and knowledgeable about what was needed, we requested a private service she set the appointment and we brought our kitty in that same day.this place is a simple storefront yet very quaint and comforting. The arrangements were made a week later our service was taken care of by Theresa and Julio both very genuine and the utmost respect was given at every step everything was done with respect and honor and kindness. I would give 10 + stars if possible because in this day and age of cold hearted indifference we found folks who truly take pride and provide a service just as respectful as a human funeral. Elizabeth, Theresa and Julio we are forever grateful for helping us in our grief and sorrow. Blessings. read more

Who knew that the cemetery town next door (Colma) would also have a dedicated pet cemetery and crematorium? Our little guinea pig passed away this morning. In the past, when our pets passed we would drop them off at the vet to be cremated, but this time we found Pets' Rest on Yelp and I'm so glad we did. I tried calling when they opened, but like another reviewer said, the phone number goes to an unhelpful call center answering service that wasn't able to answer basic info about this business. But his review also said he was able to just show up in person with his pet, so that is what we did. Pets' Rest is basically just like all the neighboring human cemeteries and funeral homes, except that they are a cemetery and funeral home for pets. Charmingly, everything (chapel, graveyard, headstones, building) is proportionally smaller, but just as filled with love and reverence. The last time we had a pet die was during the pandemic, and the experience was fairly traumatic. When we dropped him off at the vet to be cremated, they unceremoniously took his body from us, as is, in a dark parking lot. They wouldn't even take the little blanket we wrapped him in. Pets' Rest was the opposite experience of that. We were treated with the kindness and sensitivity of having a death in the family. After filling out the short paperwork, we were led past their bucolic little graveyard filled with mementos and miniature headstones and shady trees, to their tiny chapel out back where we could be alone and take the time we needed to say goodbye. And that is where we left him, on the little lighted altar, under a rainbow bridge, surrounded by walls covered with other people's loving photos and messages to their pets which go back decades. I can't express enough how much I appreciate having the opportunity to say goodbye in such a perfect, grace-filled setting. Like a real funeral, I guess. And that is probably why we humans have funerary traditions, because it helps bring us comfort and closure. This was by far the most positive experience I've had after any pet death, and I wish we'd been able to have something like this after the deaths of our other pets. Incidentally, since vets have to send pets out to a crematory service but Pets' Rest IS the actual crematory service, cremation costs are a bit more affordable than at the vet's, and wait time a LOT faster being only a few days rather than several weeks. read more

Pet's Rest Cemetery and Crematory - They have a lovely little chapel in which to say goodbye, which helped give us the closure we needed. - Pet Cremation Services Near Me - Colma, California

After our dog passing away on New Year's Eve, we called many places the next day but no one answer except this business. We brought our dog and the receptionist was very nice, helpful and understanding of the moment. We definitely recommend read more

Had my iguana cremated here. Fast turn around, fair pricing. All around good experience considering the circumstances. They have an adorable pet cemetery as well. The ashes came in a beautiful wooden box that was included in the price,l. They have different urn options available as well. Would definitely recommend to family and friends in need of their services. Thank you Pet's rest for taking care of us in our time of need! read more

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I really appreciate the woman we encountered. My son's fur baby passed away. We called and they told us to come on in. They made it easy and offered us to use the chapel to spend more time with her. They had a beautiful selection of urns and we picked one my son loved. They had her remains in the urn the next day read more

very kind and they were quick to get our baby boy cremated and returned to us. It was a bit of a drive but worth it to have people who actually cared and were reasonable in their charges. I will definitely use them again in the future. Thank you so much. read more

Pet's Rest Cemetery and Crematory - My cat oliver's urn - Pet Cremation Services Near Me - Colma, California

When our 6 month old puppy passed away after a few months in and out of the hospital, we didn't want to have the vet ER send him to Gilroy and wait two weeks. Pet's Rest scheduled the cremation within a few days, picked him up from the freezer at the vet, and were very respectful. It's a small place and has a little chapel where you can say your goodbyes (they give you as much alone time as you need). They also have a pet cemetery next door which is interesting with the gravestones, where you can wander while you wait. Their web site says it's $140 to cremate a small pet under 20 lbs. which is quite reasonable (most pet insurance will pay for this). My dog was slightly more expensive as I witnessed the cremation (just saw him placed in the oven and taken out) and got a special urn with a picture window instead of the standard wood box. I opted to take home a few bones to bury in our backyard and have the rest crushed for the urn. It wasn't as bad as I thought it might be. Carlos the caretaker was very compassionate and gave me a sense of peace. read more

Easy to find. It's the only old, old farm house left in the area. The cemetery started back in 1947; the main building looks older. There are 4 parking spots in front (1 is ADA). The cemetery looks warm, old, country-ish, welcoming, peaceful. But we were there for our boy to be cremated. We entered the street level office. There is a huge fish tank that immediately is calming. One wall is a plentiful and diverse display of urns for your pet. The office is the other 1/2 of the room. We checked in (we had an appointment). Carlos came to get us. Carlos greeted us - he exuded calm, warmth, welcoming. He showed us to the next building back, the chapel. It's s small room with the walls covered with photographs and messages of hundreds of pets who have passed through on their Rainbow Bridge journeys. There are about 10 chairs. At the front of the room is a table with a thick, comfy looking rug on top. St. Francis watches over the spot. There is a cross. There are a number of symbols. Carlos brought Flippy in and placed him on the rug on the table. Flip was frozen as he died nearly two weeks ago and another company had failed twice to pick him up for cremation. Pet's Rest came within two hours of being contacted, called us, made our appointment, and held Flippy for us. Carlos was so gentle. He unwrapped Flip so we could see him and say goodbye. We had held Flippy as he passed, but this would be our final goodbye. Flip's fur was still silky soft. Flip is our cat. He was curled up and looked asleep. Next, Carlos guided us to the crematorium. He explained the entire process calmly, quietly, respectfully. When we were ready, he showed us the cremation chamber. He placed Flippy inside. The chamber closed. Carlos invited us for coffee in the office, or to roam the cemetery, to go and return in about an hour. We looked around the cemetery and then waited in our car, sharing our memories of our wonderful boy, looking at pictures of him, crying. It a bit under an hour, Carlos came to get us. We went back to the chamber and Carlos unlocked it. He explained the choices we had for the next step. We made our choice. Pet's Rest provided as part of the cremation package a beautiful wooden urn. Carlos placed Flip's ashes in the urn, applied an identification sticker to the bottom, and handed us our boy. We have him home. We are so thankful to Pet's Rest for their compassion, gentleness, and professionalism. They allowed us all the time we needed. They welcome all loved pets to rest. From first contact to burial or coming home, Pet's Rest is there to serve, to comfort, to help your pet over the bridge and to help you through your grief. read more

Pet's Rest Cemetery and Crematory - This is Flip on the sign we had in the window he loved to sit at for soaking up the sun. That is the beautiful urn provided by Pet's Rest. - Pet Cremation Services Near Me - Colma, California

My two rotties Kaep and Montana passed a year apart from each other. The Pet Rest Cemetary took care of the cremations which was handled through the humane peninsula society of San Mateo. The ashes were placed in a beautiful wooden decorative box and we received the pawprints. RIP Kaep and Montana read more

5 starssssss and more for Carlos. I've been here a few times. I was there again last Friday and Saturday. I was already heartbroken and it was hitting Labor Day long weekend.....! Anyway I want to THANK Carlos again for what he done for me and my baby Jenny. He took effort to help me out and I'm truly grateful for that especially during this sad time. Thank you Carlos for helping me out as quickly as possible, so everything is handled and settled, although it takes time for healing but glad the most important things are done asap. Thank you so much Carlos! Very hardworking and nice to people. The only thing I should have done was, I should have ask for a clay paw print with a fee, I didn't even know they have that service until I just read other's review mentioning that service. I would definitely have ask for that if I knew. read more

Absolutely steamed with my experience. I'd only use this place again if it was the only pet crematory on the peninsula (unfortunately seems to be the case) due to their complete lack of compassion. To further support that this is not a one-time bad-luck scenario with this operation, I also called to follow up on this problematic, frankly mean scenario and I was immediately put on a long hold and hung up on. First of all, it's disorganized. The woman in charge didn't even know which urn was my dog's, where the urns were (seemed to be in random places in the office) and when I received it the name wasn't even spelled right (however the clay paw print looked correctly from my dog who had characteristically weird nail bed). Second, the desk staff is rude and cold. You are running a service for grieving pet owners for heaven's sake. No acknowledgement for minutes while the front desk woman did what didn't look like work, no hello or please wait. Last and most important, the urns included with cremation are NOT what is on their website or what is shown. The pretty plane wood urn with the flowers carved that was allegedly included with cremation costs (based on both their website and with the euthanasia partners, and what people have posted here) was absolutely not what they used, they gave me a hideous black box and when I said that wasn't what I ordered, the woman at the desk said repeatedly that's all we have and it changes, no apology or remorse. Then don't advertise this is what you get with your services! I would have selected another urn or ordered something elsewhere. Imagine if this was family and you were given a casket that didn't look anything like what you wanted as your final resting place and was told "That's all we got." I was really disappointed by their uncaring attitude and lack of compassion as a business that deals with the dying. At the absolute least, I would have appreciated being informed in advance that this is the urn being issued and a 2-second apology would have been better than the attitude I got instead for the payment rendered. If it's been a while since your pet died, don't wait for them to call you, call them yourself. I waited 2.5 weeks then decided to check in on them proactively to make sure things didn't get lost and as it turns out, her ashes had been ready for days. One star for being open and another for doing the paw print as directed. read more

Pet's Rest Cemetery and Crematory - I was given this plain black urn (looks to be wood veneer) - see next pic on what I ordered - Pet Cremation Services Near Me - Colma, California

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I found out about Pet's Rest witnessed cremation services through a bad review for another service. I was able to call and make an appointment to witness my dog's cremation, and they are storing her in a freezer chest in the meantime. Carlos and the lady at the front desk were very kind and accommodating when I dropped Berta's body off. I'm having a hard time letting go and Carlos was very understanding and patient. They have been very transparent, which I needed. The site is a cozy pet cemetery with a homey vibe. I have read some 1-star reviews for this business that mentioned issues with phone calls. I did call today to try and leave a message to gently remind them how precious Berta is to me, and confirm my appointment for witnessed cremation on Tuesday. I was pleasantly surprised that a human answering service took my message. She was so nice and thorough about the details that I kept thinking she might be a machine. My sweet Berta was in a lot of pain and I am grateful to Pet's Rest for making letting go easier with their unique service. read more