We had our first apt with our new kitten at Rofo vet. Great staff from assitant to vet. Very…read morefriendly and you can tell they truly love animals. Resonable price too, I was very pleased!

Dr. Achtel and Dr. Brandon are great doctors. The ladies at the front and the vet techs are snippy,…read morecold, and seem bothered when asked questions. We spent almost $1000 in one week on our sick dog and we were met with annoyance by everyone there but Dr. Brandon. I called to follow up on a stool sample and without even looking me up she interrupted me and said "they take 24-48 hours" which I know because we have been coming here for over 5 years. As little as you want to help me is as little as I want to be calling because of my sick dog! Show some compassion. Kindness goes a long way especially when dealing with a sick pet.

I just had my 2.5 year old rottie spayed at the clinic. From the first call I made, to the…read morereschedule we had to do because she went into heat, and the actual procedure, everything has been amazing! I had extra concerns because of her age (thanks Covid) but she's healing up way quicker than I thought she would. I think her scar is less than a human would get during surgery too. I can't recommend them enough for the amazing work that they do.

BUYER BEWARE, This "clinic" is a LITERAL back-alley…read morespay/neuter mill. They'll undoubtedly want you to keep that cell phone on like they state in their paperwork. Not in case of an emergency, but so they can hike the price on you. This is what they did to me. I dropped off, and within 27 minutes was contacted to say that our 4 month old kitten had "the worst umbilical hernia they'd ever seen," and so it would be more than the price range laid out in the contract. No explanations given, of course, because the most severe umbilical hernias are either emergent, or require a little more work than just pushing everything back into the hole. That is why they advertise a sliding scale. I guess they don't realize that some people work with animals for a living too. Didn't expect that we know anything I am sure. Can't imagine (check the reviews...) how many other people they have taken advantage of. So the charge was agreed to, because at this point we were already charged, had waited months for the appointment, and our kitten was already there (for hours by the point I got her back - I had to leave work to do so). How traumatic! And the exposure to other animals?! Well apparently the receptionist didn't appreciate that I told her this is disingenuous, and a poor way to do business. NEVER a raised voice or curse word was uttered, this is important. I am working too, it pays to be professional and simply nice. Apparently the DVM didn't appreciate me being upset about the egregious UPcharge that I still agreed to anyway, and told me "come get your cat we will not be servicing you at any time." That's right, my kitten with this "worst ever" umbilical hernia was refused treatment because of someone who cannot manage their feelings, that is not my problem clearly it is yours. Are you kidding me?? I have about had it with this string of Veterinary establishments who put money, and ego, above the animals. It is getting very tiring. With my wife having been an animal care professional for 15 years, we cannot in good conscience recommend this grifter. We know that there are unforeseen circumstances that may involve more supplies/funds, that is why a sliding scale (a SPECIFICALLY PRICED ONE) was on the contract. You can't just change the agreed upon amount on an already signed contract without some kind of addendum (the contract was physically changed, more on that). I'd love to have more information about the supposed severity of my cats health condition seeing as you are a vet. Her hernia is SO severe, and detrimental that you just sent her home without any more information? In fact, we had to fight (read I had to request a POLICE OFFICER be dispatched - they threatened to call on me when I wouldn't leave without due proof of the situation even going so far as to say (the DVM here) that "you'll get exactly what you deserve" he was unclear as to whether that was a threat when asked, so I handled that for them by calling myself) just to get proof of refund (whenever that will come through) and to get back my executable contract which is no longer valid. I was given a marked up COPY with no signature note by me indicating agreement to this scale, it is simply written in. No change order of any kind. Putting my not yet vaccinated kitten in undue risk is just for someone to get all up in their feels about a "meany" on the phone. Some intelligent person there even spilled coffee on her carrier. I am standing here, and as I am scribing this I realized we very likely dodged a bullet. Better to get my money AND my cat back alive. (For any worried readers our cat is just fine, if she were showing signs of constriction she would have been at a REAL vet. Umbilical hernias are extremely common. SO common they include the repair in spay procedures routinely. My wifes' review has an image attached of the marked up contract, that is a load of something. Oh and when they brought out my cat finally and then my refund papers they left them both over 10' from my car.

we have taken our dogs here for over 25 years. Three different dogs, three different doctors. i…read morecannot remember the first doctor but Dr DiSousa was so kind and tender helping us discern when it was time to say goodbye to our Bichon during Covid. For our 12 yr old lab Dr Puschak has been kind, and smart and wise to handle different situations The front desk is always welcoming and so patient when our dog jumped up to smell the treats and knocked over things in the process. They just went with the flow. They also take care of submitting claims etc to our pet insurance.

I had an extremely unprofessional experience here. My cat was taken here to be euthanized. The…read moredoctor that came in the room had been a different doctor than was previously seen. After receiving a diagnosis from multiple physicians, we decided to put our cat down. The doctor comes in and looks at the chart and gives us an "Oh! Wait...", Only to be followed by a "you're making the right decision" a few minutes later (giving us an awkward moment of false hope). Then just as the doctor was administering the euthanasia, someone front the front desk came in and interrupted to ask for payment. The whole thing just felt very unprofessional and uncomfortable. Will never be back again.

Dr. Piccone is an excellent veterinarian. He is a humble and kind man. We had to put our Bailey…read moreour chocolate lab down yesterday and he and his staff were very compassionate and kind. Our Gentle Giant went peacefully and crossed over the rainbow bridge. Our pain and sadness right now is awful, but I know in my heart that Dr.Piccone and his staff loved our Bailey too. Thank you!

Dr. Piccone has been our vet for over 30 years. I would have a hard time going anywhere else. He is…read morehonest, kind and real. Yes you have to leave a message to get a hold of them. The Ambler Vet staff will call back. They are busy taking care of our fur-babies! Highly recommend! Our latest pup is now a new patient.

4/21/22 I am not a…read morepet owner but I am a grandmom to a beautiful English Mastiff. We all adore him and he's a very important part of our family. Our boy was sick and vomiting and my son in law called the vet. Dr Ross is the veterinarian Brutus sees. The vet saw our animal immediately and determined by X-ray that he had an intestinal blockage- a sure death sentence without immediate intervention. Having an animal in this situation is very daunting. We were all concerned and tearful. This is a major surgery after all. Dr Ross performed the surgery immediately after the blockage was discovered and removed the blockage. Brutus had swallowed a whole toy! Dr Ross saved his life! I'm told the vet also called to update the owners right after surgery and kept them apprised of his demeanor and progress. The surgery was a success and our animal was carefully monitored to make sure he could hold food down. He was released the day after surgery to his loving family. They sent the owners home with several special meals for Brutus so he can heal. The vet office gave specific instructions and medication to take home too. I am grateful to all the drs, staff and administration at Schwenksville Veterinary Hospital. The site offers radiology, surgery center and aftercare all right there. Thank God because time was of the essence in this perilous situation. My son in law has been very happy with B's care even before this happened. The staff loves Brutus and have hearts overflowing w compassion. I'm personally grateful to Dr Ross & Dr Anna who checked on him and gave him loving care. I'm very grateful to the entire staff. You have no idea of the positive impact you make not just in the lives of animals but their extended families.

Took our cat there hoping to figure out some dietary and other issues. What a waste of time and…read morethe "fee" for the visit. They made us wait over 35 minutes to see the vet and sent the tech in prior only to be asked again why we were there. The vet was clinical and didn't appear to have any concern for our cat. Very very disappointed in this place.

I brought my dog Molly to the Phoenixville animal today for her post surgery checkup after having…read moreteeth removed two weeks ago. They took Molly from me and said I can't come back to the room with her.The technician came out and said everything looks good but when I asked a basic question about whether she could return to hard food he said "I believe so." After spending thousands of dollars there and carefully following every medication and feeding instruction, it was frustrating to get a two minute visit with no chance to even speak to the doctor and a technician who didn't seem fully informed about her case. For the level of care and cost involved I expected clear communication and more direct guidance from the Veterinarian. After everything Molly has been through and all we invested in her care it was disheartening to walk away feeling like we were just another quick stop. I was not expecting a long consultation today just a moment of clarification from the doctor to conform Molly was healed, doing well, and ready to return to her normal routine. Just a minute of the doctor's time would have gone a long way. Joe Weisbach Phoenixville PA.

This place was alright until I found out my cat had serious kidney problems. This place lost the…read moreonly good dr they really had. And sadly no one else in this place knows how to follow a medical plan that's recorded down in there system so when you don't always see the same doctor they can all know what's going on well they definitely aren't reading over everything or important notes regarding serious medication that could result in hurting my cat. Sadly two day after having to talk to the drs about the meds she was on and things happening because of them not giving us the proper supplements and recommendations because they haven't listened to us or just can't read I guess? Sadly yesterday my cat lost her battle with kidney disease and I made the call to put her to sleep. If you have a severely ill cat or dog do not go here! I'm not the only one who would tell you this I can promise you that. Any reply from the Phoenixville animal hospital should be directly spoken to me on the phone. Cause I'm sorry but there isn't any excuse for what happened with this clinic.

This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and…read moredid I say accommodating? They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed. To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch.

I am beyond disappointed with Gilbertsville Veterinary Hospital and will never return…read more What they did to me is a literal bait and switch -- and I have the proof in writing. They texted me saying they couldn't refill my cats' Chewy prescription food because my cat was overdue for an exam, and that I simply needed to schedule a wellness visit. Nowhere did they indicate they no longer fill digital prescriptions for outside pharmacies. Their exact text: "Good morning! We received your request from Chewy for Leo's urinary diet, however we have to decline it due to Leo being overdue for his exam. There has to be a doctor-client-patient-relationship established within a year to be able to approve this. We would be happy to schedule a wellness visit with you! Please give us a call with any questions and to schedule. Thank you, have a good day!" So, I complied. I scheduled an appointment, spent over $300 for a routine checkup and a couple vaccines, and during the visit they even asked me directly if my cats were on prescription food. I confirmed they were. Yet at NO point did anyone disclose that they had stopped providing digital prescriptions to outside pharmacies like Chewy. Instead, I only found out afterward (once they had my money) when Chewy's second request was denied a week later and I was told I'd have to physically pick up a written script or use their in-house pharmacy. That's not miscommunication. That's deliberate, manipulative, and designed to back customers into a corner so they're forced to buy from the hospital's pharmacy. When I expressed my dissatisfaction in response to their email where they once again denied my digital prescription, the only response I got was a canned text saying my written prescriptions were ready for pickup. No apology. No acknowledgment. No accountability. On top of the dishonesty, the staff are cold and unhelpful. This is not just bad customer service, it's unethical business practices. It should be illegal. They took my money under false pretenses and withheld critical information that directly affected my ability to care for my pets. Pet owners deserve transparency, honesty, and compassion. You won't find that here.

Dr Berman has continuously gone above and beyond for the care of my dog. He is compassionate and…read morethorough and extremely trustworthy. My pets couldn't be in better hands. My dog has had several medical issues and surgeries and my mind is at ease knowing she is under great care. I highly recomend Dr Berman. Sincerely, Elizabeth Lynch (Snicker's Mom)

Tonight we brought our sick dog in for her final trip. While the office was extremely busy, you…read morewould have thought we were the only ones here. I cannot put into words how exceptional the staff was with us, and how well they treated our beloved pet. For something they do all the time, you could see the compassion in every single team member. We have been with this vet many years and cannot begin to say enough about them. Truly compassionate and overwhelmingly helpful in a very tough time for us. Thank you for all you did and the detailed advice you have us. We left feeling like we did the right thing without pressure or grief. I wish there was an option for more stars, 5 doesn't seem enough. Dr Berman and every other Dr we dealt with here always had our dogs best interest at heart. They stay very busy, but have always been extremely helpful and loving.