Today's visit was for vaccinations for one of my dogs. I always end up talking about something on…read moreone, two, or all three. Two of them see a veterinary behaviorist which one saw two weeks ago, and one this week. I brought up something about the first visit. Dr. Olson had already received and read the visit report. She knows my dogs, spends time talking to me, and answering my questions. The staff are great to work with. The office is clean and organized. I've never had a regret choosing Sycamore Animal Hospital for my dogs.

This was our first visit to the Sycamore Animal Hospital. Everyone was very nice and professional…read more I walked in and they knew my dog from the paperwork. I was pleasantly surprised to find out that we didn't have to pay for our first visit because we adopted him from a shelter. The staff was wonderful. Highly recommend.

First let me say you cannot even get near or touch my dog as a stranger. He has high anxiety,…read moregrowls and goes to bite. He is a rescue so I'm not sure why he is this way. My behaviorist recommended this vet due to being "fear free". There is no traditional vet atmosphere at this location!! Animals do not interact with each other, so my pet can stay calm. The Dr. gets down to my dog's level. They were soooo patient with me. It took me 3 hours just to be able to get a basket muzzle on my dog due to him being so anxious. The staff here is remarkably patient. I have never felt like just a number, but a true human (dog) listening and helping me achieve the best care for my dog. I didn't find them to be any more expensive than other vets in the area either. They also take the time to explain treatment options. I HIGHLY RECOMMEND :-)

Dr. Oriold has taken such great care of my Maisy. Shes compassionate and honest…read more Maisy is a rescue with some baggage... but they understand and are very patient! and her groomer April is wonderful as well.

They are great with my dog always tell me my options call me with information and follow upsread more

I've had several awful experiences with different Elgin Vets. Started going to Dundee Animal…read moreHospital, and everyone was so kind and helpful. I wouldn't go anywhere else.

I adopted Lucy a known as Celeste the copier girl this past Wednesday 10/4/23 , Lucy is amazing! I…read morecouldn't be happier with our new baby. I highly recommend going there. Lucy quickly adopted to her new home and is now playing with her new toys

We got out dig Chanel from here, she was a rescued. She came either all her shots as a baby and…read morehad her all her life. We trained her for a year, she was amazing. Now for Thanksgiving we are taking care of a dog for the holidays and we can't wait to help out. Beautiful team of people to work with, they love their dogs and cats and it shows.

Took my 3yr old dog there for the first time and the staff was very kind! They answered all my…read morequestions and were very sweet to my little dog! Will definitely be returning as pricing was also very reasonable

Stay away from this vet if you love your pets. Doctor Shelcoff almost killed my dog…read more We went in because he had an infection, my dogs eye was swelled shut and puffed up. After giving him an allergy shot, Niko's eye got worse and it started to bleed. We went to the Animal Hospital of Streamwood and they were confused why ACC gave Niko an allergy shot. They said if we waited any longer, he would've need surgery. As a pet owner you never want to hear this. I spoke to Sherry on the phone and she did not seem to care, she just asked for what hospital so they could understand what medication helped Niko. Clearly this vet should not be preforming on critical injuries since they weren't sure what to give my dog. They just took a risk on my precious dog.

I just took my puppy for her wellness visit and I was so happy with her care. The Vet and the Vet…read moreTech clearly love animals. My pup needed to get a vaccination and the Vet took her time to make it a good experience for my dog. I was just trying them out, but now they are my vet. They care. Thank you!!!

They simply do not care about the pets and it's simply all about the $$ especially with the new…read morebuilding. Had two 12 MONTH scripts written JUST 3 months ago for my two furry animals for heartworm meds . Went to fill the heartworm medicine and Red Barn DECLINED BOTH simply because ONLY ONE of them was due for heartworm test next month????? Just had them in on Feb. 27th for wellness exams and shots. Brought TWO fecal samples. Why didn't they test then like every other vet? The answer is because this way they could force us in again and their prices have increased. I didn't even realize they weren't done. WHY DID I GET TWO 12 MTH. SCRIPTS FOR INTERCEPTOR if they weren't done??? Who the heck do they think they are canceling BOTH scripts when only one dog is due? Who does that? This office "manager" and front office girls could give a crap about the pets. What were they going to do I was going to bring my one dog in and then they suddenly would give me two prescriptions one for each dog or were they going to force me to bring both in? I wouldn't go back to this place if you paid me in 10 months from April 2023 to February 2024 I spent over $3,800 with them. They should get rid of these women who could give a darn about the pets and get vet techs for the front office like all the other vets do. They're cheaper, less freaking attitude, and they love animals. This so-called office manager didn't comply when I requested the doctor call me and I could think of quite a few different ways she could handle this so much better which would have stayed within the guidelines of Red Barn but most importantly would have kept my pets heartworm medicine!!!!!! FOLLOW UP NOW 5 DAYS LATER I just went on to take screenshots of my 12-month prescriptions and I see that they just issued one month for both dogs without calling me because they saw one of the reviews I left and this way they could write that they do care about the animals. What a joke!!! How the heck was I supposed to know the scripts were even there. They're just trying to cover their butts. Be careful if you go here honestly find a different vet there's so many good ones out there I simply went to them because they were conveniently close which was a big big mistake.

I had the best experience at Bethany Animal Hospital for my dog's dental surgery! The entire staff…read morewas incredibly compassionate and caring, and the advanced technology they have was very impressive. The doctors are knowledgeable and experienced, and they took the time to explain my dog's needs and answer all of my questions. I felt completely confident that my dog was in great hands. Highly recommend Bethany!

Money is of more importance then your pets welfare. I finally figured it out. Many missed…read morediagnosis, mistakes, givin and charged medicines and other unnecessary things. Sometimes I think they do just enough or a little less so you have to come back so they can charge you for another visit. So after 21years as a client I'm done

I called Malta Vet today to inquire about services, and unfortunately the experience was very…read moredisappointing. Each time I have spoken with the front desk representative, the interactions have come across as rude and dismissive. Simple questions are answered with attitude, as though customers are inconveniencing the staff just by calling. During this most recent call, I was actually hung up on after addressing the representative's behavior. When I called back, I spoke with the manager, "Lizzy," and asked who her supervisor was. She replied that it was "the only doctor we have here." It was the tone and delivery of comments like that which reflect the ongoing issue with customer service at this office, the responses consistently feel snarky and unprofessional. Over time, this type of treatment gets old, especially for paying customers who are simply trying to get information or care for their pets. On top of that, the office itself had a noticeable urine smell during my visit. I hope Dr. Augustine takes a serious look at the customer service experience being provided at Malta Vet and makes improvements. Professionalism and respectful communication matter.

A very friendly staff and my cat was well cared for. Very reasonable! I like that it's close to me.read more