"The medical care here is outstanding. The physicians and clinical staff are exceptionally…read moreprofessional, attentive, and genuinely caring, which is why I have trusted them with my health. However, the front-office administrative process is frustratingly inefficient. Despite confirming my appointments promptly via SMS, I continue to receive redundant text reminders and repeated follow-up phone calls asking for confirmation. The lack of coordination in their scheduling system takes away from an otherwise high standard of care. I sincerely hope management addresses these administrative bottlenecks soon. If these communication issues are not resolved by the end of the year, I will unfortunately have to look for another practice for my ongoing care."

Lack of communication completely between the front desk and the physicians. Blood test request…read morenever sent to quest. But they did tell me the physician did not want any test for this visit. Except when I walked in the first thing she said was why didn't I go for blood test? Also had an echo cardiogram, and she was wondering why they did not set a follow up appointment with me to discuss the results. 10 weeks later.....The physician seemed fine. I had seen them previously before they moved into this group and I did like them very much. But this office is under completely different management. I have been a medical office manager, my whole adult life and the lack of communication and the lack of experience of the front desk is noticeable. I have had three maybe four appointments in this location and each time they ask me if I'm new and each time they tell me that my Medicare card is not valid. So while I do like the doctors, I am leaving this practice due to the problems with the front desk. Very disappointed and sad to leave, but the problems seem serious enough for me to find another primary care physician..

It's hard to review a hospital since the quality of care depends on who is there and your state of…read moremind. On Friday I took my father to the cardiologist and he found water in his lungs. He said he had to immediately go to the hospital to get it drained and he recommended I go to St. Francis. My father being stubborn refused any hospital visit at first but finally we got him to go. When we drove into the parking lot I thought I would walk my father to the ER but the walk was too much. A staff exiting noticed us and helped us into the nearest entrance which was not the ER. He got us a wheelchair and even wheeled us to the ER. That was very nice of him considering he was on his way out. At the ER the triage nurse took a look at the cardiologist's papers and listened to the story while examining my father. They were patient with him even though he was getting cantankerous. The whole process took 20 to 30 minutes and we were let into the ER. My father was placed in a bed in the hallway. There were lots of beds in the hallway. They looked very busy. A doctor came and examined my father and ordered a chest X-ray and blood tests. The nurse expertly inserted a needle in, drew blood and left a space for the IV to go in the future. My father was not happy about the needle but they were reassuring to him. They gave me a chair and we waited. An X-ray machine came to us and they did a chest x-ray right at the bedside. The doctor came and said that the water was not in his lungs but around. She prescribed some strong intravenous diuretic. When he had to go to the bathroom, he refused to use the urinal so they used this contraption I've never seen before that wheels him to the bathroom and allows him to sit on the toilet. He had to go every 2 hours and was pretty demanding. But they stopped what they were doing to help me get him to the bathroom. They gave me a chair to sit next to him. They asked if I wanted anything. He was admitted but there was no room so we waited. A cardiologist came and patiently explained what was wrong (he has afib) and his options. He's stubborn so a pacemaker was out so the doctor prescribed him a beta blocker. I ask for food for him the first night but it never came which was one of the few complaints I had. I asked several times but I never got any menu for him till the afternoon of the next day. I managed to get him dinner, and breakfast. The food is probably the best hospital food I've seen. It is however tasteless (no salt because of people with high blood pressure. Finally, on Sunday we were discharged and we managed to get lunch before we left. They took care of everything and the process was smooth. Overall it was a good hospital with good people trying to give the patients the best care.

Receptionist are very difficult to deal with they don't know basic scheduling questions. If you…read morehave a prescription from your doctor they will not accept it for testing ... they force you to use their doctors against your will and charge your insurance company for the exact same thing you did when you saw your specialist they should be audited for insurance fraud .

Awesome Doctors. All of them. They are very thorough and really care about their patients health…read moreand well being.

The doctors are good but the staff is abysmal. They don't answer the phones, don't return messages,…read moreand don't call in prescriptions. Go elsewhere!

Dr Cohen was a wonderful doctor. He had patience for my husband who was not a fan of drs; he…read moreexplained everything and diagnosis ed problems beyond cardiac problems. I was with him 27 yrs. He is a gem!. I would love to know. where to contact him even if it is to wish him good luck. I will not. use any one from Northwell; ruthless organization. greedy

Where in the world is Dr. Cohen? he was a wonderful cardiologist, kind and professional. He was…read morelike a detective in his persuit of finding the root cause of a problem. Please let me know where he is if you know. I have never met any doctor with such total dedication. Optum did the wrong thing. Very sad. :(

Dr Gleckel has been my doctor for over twenty years. He has common sense and good judgement. He…read morewill not rush you into something you don't need. I trust him.

My whole family and I have been going to Dr. Gleckel for over 20 years. Dr. Gleckel is an internist…read morewho specializes in cardiology. As far as I am concerned, he specializes in everything! I can honestly say that Dr. Gleckel has saved both my father and my mother's lives! He is a wonderful, caring, and very knowledgeable doctor! Not only he is the best, but he has a great staff to go along with him. I've had the pleasure over these years to deal with his caring staff, Pam, Sophia, Naira, Sangeeta to name a few. We have become family to this doctor and staff. I am confident that my parents, my children, my husband and I are in the best of hands. Thank you Dr. Gleckel and your entire staff for always being there for us and making us feel like part of your family!

I was having a few heart issues and wound up in the ER about 1 week ago, so I searched for a…read morecardiologist and found Dr. Somekh online, he had very good reviews. I went to see Dr. Somekh today (9/13/2016) and he was FABULOUS! I was so scared, because when it comes to your heart, how can you not be? If I could say one word about him -- HE IS VERY THOROUGH! I got called in and the nurse Rakel, I hope I'm spelling her name right, was a sweet heart (no pun intended ), I told her I was scared of needles and she went out and got a smaller needle to take blood without me even asking her, she has very soft precise hands, one poke she got the vein and done. Doctor Somekh arrived shortly after and talked to me for a long time, not only did he ask me what was going on but he also asked me about my life style, like I said thorough, was very polite, his bed side manner is on point. I'm scheduled for a few more tests in the future. I'm confident we are going to get to the bottom of what is going on. Everything in Doctor Somekh's office is welcoming, the front desk ladies are so polite and friendly and the nurses are sooooooooo sweet and friendly! I left the doctors office feeling confident. PS: next to his office there is another office (it has nothing to do with Doctor Somekh) the Nurse/front desk or whatever she is.... She is like a troll that lives under the bridge! From the moment we got there she had her face scrunched up like she was sucking on a lime and had a stick lodged sideways up her butt. The only reason I'm mentioning this is that she was extremely rude!!!! To get to doctor Somek's castle -- you have to walk by the troll that lives under the bridge!

Dr Somehk is my mom's cardiologist and he is such a kind, caring and thorough doctor. He realized…read moremy mom needed stents and arranged for it quickly. He explains things very well and he is a very patient doctor. I have referred a few people to him and they are very very happy with him. His office staff is also very thorough and they follow up on things. Highly recommend

I would not go to PRINE for a meal, but they are VERY nice people. They are easy to talk to &…read morethey listen well. I've dealt mostly with Dr. Jeff Cohen, I highly recommend him. He is backed up by a very friendly & cooperative staff. Recently parking has been plentiful & easy; however, this has not always been the case, hopefully the new parking regime will continue. If you have issues with or questions about your kidneys give these folks a shout.

Four requests for Prine to send me my lab results…read more Still no response or acknowledgment. Sent email and left messages.

Very good care. This office has recently updated their…read morefacilities on the right lower level, and are currently updating more facilities on the lower floor. All doctors I've seen, my GP and also other doctors when mine was unavailable, have been lovely. They have finally fixed a lot of their appointment making issues and now have a modern online appointment scheduling system with app compatibility, but also now have way less availability than previously for some reason. The past two times I've needed quick care, I wasn't able to get an appointment for nearly a week. (Ended up going to urgent care for help instead) A minimum of 5 days for a pressing issue is normal. They don't allow you to walk in and wait for an opening to pop up. Overall, the care is VERY good when you can get in and I hope they will continue to do updates with updates to the upstairs as well.

Horrible office structure. It's impossible to get in contact with anyone that actually works at the…read morefacility. Every single time I call, I'm sent to an answering service. I've left several messages for a MONTH regarding a prescription REFILL and NO ONE ever called me back! Definitely never going back. I pay high insurance premiums and they treat patients like it's a walk in clinic in the hood.