very good theater. good prices too. I like all the posters in the lobby. Ive had many good experiences here

Haven't been there in about 6 years and NEVER returning! Sat and froze during a fil there in January. My hubby went to let management know of the problem. They said they were working on it. Well if working on it meant they opened the doors to the theatre we were in to let some warm air in, so be it! We have never gone back! The Lyric is the REAL DEAL! read more

The movie was very great. The service was great. Popcorn was delicious. The slushy was super delicious. I saw the Barbie movie. It was super awesome. I would go back there again. read more

Doors didn't open until 630 for a 7pm show. We came to play some video games and enjoy the atmosphere. The ice machine didn't work and the pop was warm. Add one of them sprayed all over my outfit. Had to run to Meijer for ice and the girls at concession thought it was funny. Never again. 1st time ,ast time. Pretty sad. read more

All the movies start between a 15 minute time. So organization here is the total mess. Already had tickets because my wife came early and other patrons fussed when I didn't stand in line outside with them. read more

Petoskey Cinema - Apparently organization is not a thing here. This place is overcrowded because they start all the movies essentially at the same time. - Cinema Near Me - Petoskey, Michigan

TL,DR= yes they have closed captioning device as a goose neck cupholder screen and it works when movie started. Website does not show if this cinema offers any kind of accessibility services, or No public phone number (231-347-9696 leads to an looped announcement for showtimes, and 231-547-3396 found on yellowpages website leads to an unlabeled voicemail box)to ask staff questions before hand such as does the theater offer accessibility headsets such as English descriptive audio or visual closed captioning glasses such as those offered by car mikes and the bay shore in traverse city. So I need to make the drive out (I live in Central lake) and risk the cinema not having it and either sit thru the movie anyway without the glasses or turn around and drive back home. I arrived and elected to go to Peter the rabbit. They did have the cupholder screen on a goose neck device for closed captioning just have to ask for it. read more

Petoskey Cinema - Cinema Near Me - Petoskey, Michigan

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Went just after Christmas to see avatar. Unfortunately the heat was out in theaters 3 and 5 and they knew it. Wasn't going to be fixed until the next day. Should have told the customers before selling the tickets. read more

As a resident of Petoskey for over 60 years this cinematic experience was the worst I have ever witnessed. I ordered a pretzel is was cold the nice young gentleman placed it in the microwave for a couple of minutes then handed it to me I bit into it and it was doughy. Then I went to the sound of Freedom Excellent movie so my son and I decided to see Indiana Jones movie so we went into that theater and the smell was sooooo pungent I went to the manager and she said that she would check it out... nothing happened... I went into the bathroom and it was sooo bad from floors to walls in the stalls no locks on some of the doors and to tank covers missing sinks were filthy and it needed attention badely. I went back to the movie thinking maybe the smell changed but nope so my son and I couldn't take the smell and we left $20.50 down the drain!!! i told the manager and she was very rude and said I was in the movie for 30 min I should have come out prior... the movie is 2 1/2 hours long!!! I wil BEVER be back. if I go anywhere for a movie I will go to the Lyrica/ Gaylord. VERY BAD EXPERIENCE so please think twice before you go to the Petoskey Theater. and the health department better start doing their job!!!! read more

Petoskey Cinema is what it is, a fine place to take in a movie up north. I'm afraid the folks who give scathing reviews assume that a metro style cinemaplex with recliners, food service and the other amenities is a business model that would not survive up here. Maybe I'm too nostalgic but Petoskey Cinema is serving the community with a place to go and enjoy a movie. If all the folks who contend they deserve better, they may successfully drive this business out and end up getting their wish of driving 1.25 hours each way to Traverse or, more likely, never go out, stay on social media sounding smart and be part of the decay of our culture. read more

When I was a small boy growing up in Petoskey I loved going downtown to the movie theater where the disgusting hole in the middle of the city now serves as the most noteable landmark in town. After 20 years of living in Ann Arbor, New Orleans, NYC and Los Angeles and being spoiled by hundreds of decent theaters (some even more amazing than words can describe such as IMAX theaters in NYC and Southern California and the great Alamo Drafthouse in Austin, Texas) I moved back to Northern Michigan. I have been to the Petoskey "Cinema" (I put cinema in quotes because this establishment is an insult to movies, movie lovers and actual cinema) a few times and will NEVER give them my money again. There is no credit card processing machine, the selection of new films is very limited, the information for when the films were playing was wrong every time, and the staff was apathetic and uninterested in performing any level of acceptable customer service. On top of that, a phone number for management or an owner to voice complaints to was unavailable anywhere online on their sites. The aforementioned issues could be allowed to slide if my chief complaint were not the the poor viewing environment and absolutely horrible sound and visual quality of the actual film. The lights remain on during the films, the sound warbled and stuttered, the exit sign on one viewing was so bright it made it impossible to see the actual images on screen and the screen needed to be adjusted constantly throughout, and the list of issues (bad smells and general unclean conditions to top it all off) are chief reasons why this afront to cinema should be closed or rebuilt entirely. People in the area either hate it openly or just put up with it because there is nothing else for miles. A proper multiplex or an additional theater actually downtown where it should be is what Petoskey needs, and is the smartest choice to fill the hole in the middle of town that is hurting Petoskey's downtown and tourism. Petoskey is a beautiful town with a goreous water\front but is lacking in art and culture (Crooked Tree Art Center aside) and it is time for this community to band together and get a proper theater in town because people still go to the movies and deserve to see them in a better establishment than the Petoskey Cinemas where it is like viewing the movies in a make-shift home theater in someone's garage. The absolute worst movie theaters I have ever been in hands down! read more

This theater is so funny. It's old-school without being kitschy or "vintage" looking -- just a huge, kinda run-down, old-fashioned theater with a bunch of new movies playing. There are funny things like a black plastic rectangular box under each movie title that says "Please Wait" until the appropriate time to enter, and then they open the box and it says "Now Seating." In that gold/black lettering used on old houses that usually says stuff like "No Trespassing" or "Beware of Dog." The movies pretty much have exactly the same schedule as one another. NO plastic! Cash only. There's an ATM at the entrance. Commercials/ads before the movie were hilarious and extremely low-budget. I loved 'em. I think the same woman did the voice-over for like three of them. There was also an ad for this youth group whose goal is to help teens remain clean, non-sexual beings. There were a bunch of kids on a ski trip and they kept using the photos to convey a message, such as "Get on the right path" accompanying a photo of the kids skiing. One of the slogans was "Reach the Top with Abstinence" which was superimposed upon a picture of two kids in a ski lift. Everyone cracked up. Although the picture and sound was god-awful for the commercials and ads, it improved greatly for the preview (yes, that's right, only ONE preview, and it was for an awful movie which looked like Jonah Hill's version of Adventures in Babysitting) and for the actual movie. I can't speak to the popcorn, as I had none. I would come here again. In fact, if I want to see a movie in this area again, I'd have to come here, because it's the only option. read more

Small, old, and smells... And that was just my first impression as we didn't even get to see a movie because they don't accept credit cards. They do offer an ATM inside, how convenient FOR THEM as they make money off of it and the guests get stuck with a fee. Lousy customer service as when I asked to speak with a manager I learned that she was the other employee at the ticket register and was rudely informed that they had a line. Well yeah I can see that for myself so I took my cue and left. I won't ever be back. Also, It seems they don't stagger times much so if you miss your movie you won't have the opportunity to see another for 2 or so hours. read more

I did not realize how many different ways a movie theatre could dissapoint. The Petoskey cinema brought all the ways to a glimmering light. Ticket sales attitude poor check Popcorn stale and old. Check Soda syrup just enough for colour check Seats old and Broken. A whole row. Check Movie sound off check Movie screen torn. Check. Miss Management. Check Rent a movie , torrent to your iPad in a hot car in the Walmart parking lot. Don't bother catching a movie at the Petoskey Cinema. read more

It's the only "large" movie theater for a good....hour and a half radius. I kinda miss when they were downtown, but there weren't hardly enough screens and it got really crampy on a Friday night. Now it's still cramped on a Friday night, but eh....now they do midnight runs on some premiere nights and have enough screens that it's rare for them to not have most major movies come through. As most movie theaters, most of the employees are high school students. The bathrooms are decently clean, though the sinks seem to always be incredibly wet. The theater areas themselves are generally clean and most of the seats are comfortable. read more

What a disappointing experience. The movie screens need to be replaced. There are marks that can be seen while the film is running that ruin the experience. They're not very big screens to begin with. They have the feeling of a large home movie theater. Plus the theater nickels and dimes you. If you don't spend at least five bucks on concessions, they won't let you use a credit card because they don't want to pay the fee that they've agreed to pay for their credit card service. Harbor Springs has a brand-new movie theater. I'm going to take the drive there next time. read more

Very unprofessional employees. Wish we could have a local theater that was clean and nice....but this one is not that. We love going to the movies, but soo disappointed and disgusted with the lack of customer service and total neglect of basic cleaning. Booster seats were not clean. The mold growing on the soda machines is going to make someone sick....all three drinking fountains are broken. My 4 year old wanted a drink of water and after trying the drinking fountains with no luck I went to the concession stand...there was no one there! I took the smallest paper cup that was on the counter to get water, and I realized the two women lounging on the customer seating were employees? One yelled in a not pleasant tone "You can't do that...it's 3.00 for that cup!" I replied if your drinking fountains were not broken I wouldn't need one. Very weird/rude people. Attached is one of the moldy areas on their soda machines. I've never wrote a bad review on Yelp, but I was so dissatisfied. My 8 year old said "Mom why was that lady so mean?" read more

Petoskey Cinema - Cinema Near Me - Petoskey, Michigan

I don't understand the poor reviews. My wife and I went the 16th and saw Home Again. Thie stadium seating was great. Screen and sound worked wonderfully. As for the cost of popcorn, well it's high at all theaters. We have to drive 18 miles to our theater so you folks in Petoskey should appreciate yours. read more

How am i supposed to get in contact with you if you don't answer your phones. Lost credit card... now have to drive 40 minutes back to Petoskey. So thanks. read more

Popcorn was beyond flavorless. Where ever the flavor went, the grease and over use of butter tried to compensate for. Pop was also extremely watered down. Our movie started at 9, we didn't get seated until 9:15. Sat down to the previews almost over, but despite all of that excellent seats, great sound and beautiful picture quality. But the devil is in the detail read more

Pretty much any movie you want to see is usually playing =) Wish they would lower their prices, but I think their prices are actually about average if not lower than most theaters...so you know if you want to go to the movies I would say go here. read more

This may be one of the worst cinemas I've ever been to. I made the mistake hanging around to see the credits of The Criminals and the staff came in and turned the lights up. What I was horrifying. This place was flighty. The carpets were stained, the seats were stained, the floor was gross, as if it hadn't EVER been cleaned. Seats were torn, it was the worst. Other problems: all of their movies start within 15 min of each other. They are not staggered so as to cut down on lines for admissions and concessions. The larger theaters are not raked (sloped) until the back 1/4-1/3rd of the house, so one is constantly having look over or between the people in front. The employees, especially at concession, aren't pleasant. They're not rude; just 'meh'. None of the theaters boast any state of the art technologies yet they still charge a high admission fee. Customers of this establishment are being ripped off. read more

OK first of all I believe that everybody deserves the benefit of the doubt. Having been there more than one time in the prior weeks notice that there was one incident that was led to mind that they need to work on. It seems like there was a manager there that was let's just say not doing her job she was supposed to be training another employee and it seemed like she was sitting on her hands so to speak and not watching over the whole concession stand counter. She was very belligerent to customers . The dispute was over money handling skills and how the younger trainee was handling things which she was doing great but the manager was taking everything out of context and was jumping down peoples throats. Supposed to say the blonde haired lady did not know what she was doing and she needed to go back to treating herself. However the theater itself was fairly clean and very nice to be there aside from that. Just the management needs work. read more

A pretty old-school cinema, which brings you straight back to the 70's or 80's. The huge downside is that they do not accept credit cards. I can not recommend a place that doesn't take cards. read more

I think the only solace I can take from my experience at this establishment was in the fact we did a Saturday matinee so the prices were at least not excessive. The beginning of the "experience" was being overcharged for drinks. When one can clearly see the price of the Icee large was 2.75, and yet for that and a bottled water I was charged 7.25 which dasani bottled water doesn't cost 4.50. I didn't mention it because I refuse to be "that guy" but it surely meant I could accept it as a down payment on this review. I can only guess that this it was a "tourist" charge as why anyone would order an Icee there in winter would have to be mistaken on two fronts. The first being it tasted stale, even chalky like, like it had been in the tank since summer, given I would imagine that would be the only time someone would think to order a frozen drink here which brings me to the second reason. This place is cold. Bring your coats, gloves, possibly ear muffs and a space heater because it is deathly cold in the theater. My feet were numb by the end of the movie. If that were the only reason to not recommend this theater I can imagine 3 stars, but the screen was sagging, the projector wasn't even focused properly and the flickering would suggest the projector bulbs are on their last legs. Obviously this place exists because the sheer lack of competition, but you might want to drive the extra hour and a half. read more

I was pleasantly impressed with my latest visit to the Petoskey Cinema. They now accept credit cards, the sound was fantastic, and the visuals were super crisp and clear. I appreciate that they keep their prices reasonable as well, very affordable compared to big city theaters. This place has come a long way in the last 12 months or so. I actually take pleasure in seeing an action movie here over my home theater because of the new upgrades to sound and screen. If you haven't been here in a while, check it out. read more

Don't need too many reasons for why I no longer attend. Projector bulbs need to be replaced! Films are dark. Sound is too loud and I seem to be the only person in the theatre who is willing to get up out of my seat and close the door!! read more

Just got back from Star Wars screening. Great movie, but the cinema guest control was lacking. They had early arrivals stand in one area and then when it came time to enter theater they opened up the area, but allowed late comers to come in from sides. This isn't the first screening so they should have the technique down. Mentioned to worker who stopped everyone to get control and then did same thing and lost control again (I know as I was cut off twice). Talked to manager after show and she was apologetic, but I could tell had no intention of doing anything or making changes. Shame to be punished for getting there early and theater letting late comers get better seats due to their mismanagement of the que. read more

Wow. Run down, dirty, warped screen -- and that's just to start. There were no previews, and when the movie started, it was shockingly loud. Then the movie was interrupted several times when the picture disappeared, only to start up again with several seconds of footage missing. The sound disappeared several minutes in, and the movie kept rolling. We missed a key scene. The movie was sparsely attended, and three people left all together. We probably would have left, but were on vacation and my daughter really wanted to see the film. Someone finally came and fixed the movie, but nothing was offered to us for our rough start. The popcorn was okay, but the pretzels were stale and barely warm. read more

Average. Look and feel of a theater from the 1990's. Not a state of the art theater, but still good for seeing a movie if you are in the mood. The AC seemed to be a little too cold for my taste, so dress warmer if that concerns you. Bathroom was clean. Popcorn and pop was good. Price is a little high compared to my home theater in Saginaw that is more modern with bigger screens. read more

It is ridiculous at the absurd price hikes they have done for tickets n food. Only go to a matinee before 5 with the family to make it affordable. Their prices are truly a rip off. The theater is adequately comfortable n clean on the floor only but not worth the cost. The walls are covered in years of dust. They dont take plastic at all n with the prices they charge who has that much cash on them! Its probably a good thing they have no competition as they would really be in trouble. Its too bad they are the only theater within miles of anywhere. read more

Terrible popcorn! I don't expect gourmet, but it shouldn't taste like cardboard. We shared a few bites and let the front desk know but they shrugged and didn't offer a refund. read more

Possibly the worst theater I've ever been in. Awful popcorn, overpriced concessions, won't allow a nalgene of water into the theater, broken seats, if you have a way to go to a different theater, do it. read more

It's guaranteed that haven't put a dime into updating and renovating since they built this place. I've lived here my whole life and its horrible. 3D movies are a waste of time and $15 for a two hour headache--very out of focus screens. Yet the place continues to charge more and more each year....so their profits are increasing but it's the same crappy decor, same crappy projectors, and the same crappy cash-only-ATM-$4-fee stupidity. I hate going there and giving them my money when they don't give two poops about how their equipment is nearly 10 years old and outdated and they are definitely not keeping up with cinema technology. I can't tell you how long the second stall in the left in the women's bathroom hasn't had a door in it either... EDIT: Their equipment is probably more like 15 years old. I'd say management here is horrendous. read more

Only go to this theatre because it's the only theatre in Petoskey. Sound is often too loud. Advertisements and music before the movie starts are torturous! To top it off they can't format the movies properly on the screen. Heads are often cut-off at the foreheads and the films periphery is often cut-off; really bothers me that they don't show the film as the filmmakers intended. The artists work very hard for a good film presentation and this theatre carelessly butchers their work. Would only recommend if you are desperate for something to do. read more

Cash only!!! But daytime prices are reasonable. Only game in town but that's ok. They were showing the latest movies.

I went to this theater (30 minute drive from my house) to see Black Panther. After returning home, I realized I dropped my cell phone in the theater. When I went back, they refused to let me back in the theater until the movie was over. They were very rude as well. That would have been over an hour wait, so the only way in was to buy a ticket for $8.75. I went in, found my phone in about 30 seconds, and left. There were about three people in the theater. As I was leaving, I stated that I would not be returning to this theater and they said that was fine, they did not need my business anyway. This all could have been avoided had this theater had ANY customer service AT ALL! Not going back! read more

This cinema is great!! First time here today seeing Batman vs. Superman at 11:30 am. The theatre was packed but we got our seats without any problems. The bathrooms were very clean, the seats are stadium like & very comfortable as they recline. Will definitely be back. Didn't have the popcorn so I couldn't review that but overall our experience was excellent today! read more

Very poor customer service from employee. When being given change back from concessions I was shorted $11.00 and with the outrageous prices for tickets and concessions I had to go and complain and try to get the rest of the money due to me. The employee denied shorting me and proceeded to try to argue with me about it. Eventually I got the $11.00 still due to me. Employees extremely rude and ignored customers at concessions for prolonged periods until customers asked for service. Popcorn was cold. Increases ticket prices and now instead of at least getting tickets you get a piece of paper with your movie information. No phone number to call or even an email address to leave complaints. read more

This place is a joke! 2013 and they still do not take plastic! They have an ATM but was out of order last time I tried to see a movie. The time before that I checked online and they had Lincoln playing that evening plus it was listed on marquee when I drove by earlier that day. However, when I arrived it was not showing and the guy at the counter rudely told me it was too expensive and walked away. that was last straw. guess I'll have to wait for dvd releases! read more

Poor poor screen and sound quality. The seats feel like a 1960's school bus. Poorly run, dirty, not very friendly employees. Concession staff more attentive to their friends then customers. Do not take credit cards. read more