Title: Insecurity Professionalism…read more Review: I interviewed with the grooming salon manager at this location in 2024. I had two full years of grooming experience at the time, including handling large breeds, aggressive dogs, and creative grooming. Instead of being asked about safety protocols, client retention, or technique refinement, I was told my grooming photos "weren't the skill they were looking for," and advised to start over as a bather. Looking back I do definitely see things I needed to improve, but the grooms I showed were no where near needing to restart as a bather! I've since worked as the first hire for a Zooming Grooming franchise startup and have spent the past year doing house-call grooms for difficult dogs that salon groomers won't even touch. That same photo portfolio earned me multiple interviews elsewhere, praise from franchise owners, and client loyalty. It's one thing to require more experience. It's another to disguise personal insecurity and elitism as professional standards. Grooming managers should be encouraging rising talent--not gatekeeping it with vague critiques and power plays. If you're a new or self-taught groomer hoping for mentorship or advancement, be mindful of the culture here. Not all rejection is about your skills--sometimes it's about theirs.

This morning I had to rush my little Phoenix to the vet, and my heart is still tight about it…read more For the past few days, I noticed him licking his paw. I kept checking for stickers (because those things love my backyard), but I couldn't find anything. Last night I finally saw a little blood and planned to take him in today... but this morning, there was even more. The vet found the issue: one of his toenails had grown so long that it punctured into his paw. Yes--his own nail growing into his paw. I'm sick about it. What makes this worse is that Phoenix has been groomed every 6 weeks at PETCO Grooming on SE Military Drive. I've been paying good money-plus a generous tip-specifically to make sure his nails stay trimmed. Missing it once? Okay, people are human. But for a nail to grow this long, it had to be missed more than once. When I called the store, the manager didn't apologize. Not even a "sorry this happened." Just told me I should've checked. So let me say this loud and clear: I will not be returning to PETCO Grooming on SE Military. And I'm posting this so other pet parents can keep a closer eye and avoid going through this with their fur babies. Phoenix is getting treated and will be okay, thank God. But this should've never happened.

Everyone was nice especially the tech and front desk. The vet reassured me about my dog.read more

I like this location! It is always very clean, the cashiers are nice, and they are pretty well…read morestocked! There has been a shortage lately of my puppy's food- purina pro plan- but none the less this is the store close to my job so it's convenient!

I can't say enough wonderful things about this shop! I'm so thankful I discovered them because the…read morecustomer service is outstanding! They actually care, don't make you feel rushed , are so kind & go over everything with you and they sell extremely healthy fish and shrimp! Not to mention their plant game is wonderful! I've purchased Panda Cory's and Bloody Mary shrimp from them so far, as well As my UNS aquarium.. everything is perfect and happy! I'm definitely a customer for life! :)

Found this FAMILY OWNED BUSINESS and it is AMAZING!!!…read more Compacted with beautiful tropical, aquatic (freshwater), and terrarium plants, and almost ALLLL of my FAVORITE FISH. Oh, and the plants... As I was going down the rabbit hole in picking out ALLLL my BEAUTIFUL & HEALTHY fish for my new 75 GAL TANK; They allowed my daughter to play with Banana (?) and Chocolate (?). AND IT MADE HER ENTIRE DAY!!! Check it out, it's so beautifully organized and such a DIVERSE selection!

I just love the staff, always polite, courteous and informative. For all other products that are…read morenot carried by grocery stores, I feel PSP has a pretty good selection. It would be nice to see more options when it comes to basket muzzles and harnesses. I wish they would bring back the promotion where for so many purchases you make, for instance, a certain bag of cat kibble, you get one free. Those small perks make a difference.

Always amazing customer service, store us clean and product always available. The highlight is the…read moreyoung lady at the front register; always a joy of sunshine.

I'm so glad there is a pet store that is near by. After I do my grocery shopping I can stop by and…read morepick up some treats for my dog and some live crickets for my lizard. The staff is always very nice and greet you at the door. Their prices might be a bit higher than the other pet stores, but you can't beat the convenience. Hope they will stick around for a long time.

The dog bone they recommended is still being eaten by the pups! Know that's a value for my big pups!read more

Such a cute little shop with great potential, but I was really disappointed that no one greeted me…read moreor asked if I needed help. The store is adorable, but the lack of acknowledgment made the experience feel pretty unwelcoming. A simple "hi" goes a long way!

This store is the absolute CUTEST!! Their dogs toys are so…read moreunique and fun. Very good quality especially around the seams of the toys if you have dogs that like to defluff everything before they play with it. Prices are better in my opinion than petsmart, especially for the quality of the items you're getting. They also have the most beautiful collars and leashes. Unique prints, intricate threading ( also, bowties). They even have different leashes for running, swimming, etc. they have boots, rain jackets, life vests, literally anything and everything you could possibly need. They also offer a military discount!!

My first experience a few weeks ago was great. I went in to get her a nail trim. The staff dubbed…read more"cat whisperer" did her nails. We were a walk in. They take appointments for other services like baths etc, but nails are a walk in service. He did a really great job as it was her first trim so she also did a really great job also. I could see she wasn't stressed so I was excited to bring her back today. But today...I walk in just after 9 and wait my turn only to be told there's no one to do nails until 10. I'm walking in so I guess I could have accepted that. But she let the "cat whisperer" know I was there for a trim and he says "I don't do cats". It was very dismissive. I mouth to her, "he did it last time". She says, "he doesn't do them anymore". Ok, cool. Maybe there was an accident that he no longer does them. Maybe he was promoted from "nail trim" to "washer of the animals" only. I'm not even lowering my review because of him because honestly, after today, I wouldn't want him to anymore. If you're going to have walk in as an option, there should be someone there to handle walk ins - no matter the service. I bought something just so it wasn't a wasted trip. Basically, we (child & pet - do you know the energy that takes - jk) left the house in the rain for nothing. Just a consideration, put the times for walk ins when any service available on your website. Or! Allow us to schedule on the website cat nail trim appointments only. Hung around, went back in at 10 and again for no reason. They can't see her because the nail person, they're backed up. Ok. Just allow us to schedule so the customer doesn't waste their time. I'm only scoring 3 stars because the first time was great and also it's not the employees fault and someone did try to see if nearby stores had a cat nail trimmer.

It's Charlie Blu, the Aussie again, giving my PSA to all my 4 legged furry friends, if you are new…read moreto your forever home, go to this Petsmart on 281, for your puppy training classes. A few months ago, when I was just a tiny 4 month old pup, my parents brought me here for some basic training and it couldn't have worked out any better. You see, I was extremely shy to people and other doggies back then. My dad entered me into the basic class instead of the initial puppy class, because he saw my potential. I just needed to be with some older dogs and it worked. After my 2nd class, I was already coming out of my shell and started to play with the other doggies. By the time graduation came in week 6, I was already the top performer, or at least that is what my mum said. I quickly realized that the classes were for my parents as much as for me. We figured out how to communicate including the basic sit, down, come, leave it and walking on a leash without pulling for starters. The best thing about the classes are that you can get endless treats. Once you figure this out, doing tricks for my humans is not only fun, but tasty, too. Trainers are good, have great patience and offer makeup classes if a conflict arises. Add in the fact that the store has a wide variety of food and snacks and it became the highlight of my week. Come in and try it, and if you are on your best behavior, you might even walk away with a fluffy toy like my yellow chicken. It's great for tossing around during my nightly zoomies.

Friendly atmosphere, clean place and nicely organized. I came here to get some specific dog food…read morefor my pet. Given that Pets Barn is a bit smaller than most chain stores, they were a bit limited in selection, but it made shopping easier and I was told that they can order a brand if needed. The prices were also pretty affordable. Some of the dry dog food came up pricey when I went to other pet stores. I also like that his place is not crowded and the cashier was super friendly. Good place to get your pet's goodies.

Great neighborhood Pet Store... Friendly staff and…read morereasonable prices! They'll cheerfully carry your large purchases, to your vehicle... STOP by and Say Hi...and look at their assortment of pet supplies for your fur or feather baby. Corn for deer too!

They sell sick animals and do not tell you that they do not warranty any of them. I have been…read morefighting to get my money back for a sick rabbit that I returned the next day. I should have known better but my autistic son wanted to buy the bunny. I am going to get this place audited because the state of the animals is criminal. Don't ever buy from here.

i bought a baby rabbit from this place today. he is healthy and active, also very friendly. sure…read morethe cages could use some up keeping but overall are pretty clean. staff is friendly and very helpful. lady at the front gave me a briefing on how to care for my rabbit. i recommend and i will go back

The workers are amazing Juanita is the best she explains everything to you and always out to help…read moreyou save and Nate is awesome always ready to sign us up with the vaccine for our puppy and he saved us a lot money this is the best Petco to go to in San Antonio other places ignored us and treated us bad service but these guys came through and helped us out 100 they have the best service

All I can say, Dixon is smart but very picky. Took 5…read moredifferent kind of treats before we found one he liked. Trainer was so patient with him. Looking forward to 2nd class.