I just love the staff, always polite, courteous and informative. For all other products that are…read morenot carried by grocery stores, I feel PSP has a pretty good selection. It would be nice to see more options when it comes to basket muzzles and harnesses. I wish they would bring back the promotion where for so many purchases you make, for instance, a certain bag of cat kibble, you get one free. Those small perks make a difference.

Always amazing customer service, store us clean and product always available. The highlight is the…read moreyoung lady at the front register; always a joy of sunshine.

Lacy single-handedly restored my faith in Petco. Last time I came in to use the DIY dog wash for my…read moreson, Flynn, I had the misfortune of dealing with Ellie. Let's just say, if customer service were a personality contest, Ellie would lose to a houseplant. No greeting, no enthusiasm--just pure, unfiltered indifference. So today, I rolled the dice and walked back in, silently praying Ellie had the day off. And guess what? The universe delivered. Instead, I was greeted by Lacy, who was everything Ellie wasn't--warm, friendly, and actually seemed like he wanted to be there. If this were Survivor, Ellie would've been voted off the island weeks ago.

If there was zero stars that is more appropriate. Ellie was…read morethe only one working and I was the only customer in the store and she truly didn't care for basic customer service. She knocked over items when I asked her questions. Saying the f word on more than occasion. Rolling her eyes, and spoke maybe 3 words to me the whole time I was in there. In reading past reviews this seems like a pattern with this employee. Although they say this is not the standard it obviously is since she continues to act unprofessional and aggressive with customers. Do your self a favor and go to another pet store for your pets needs. There is plenty of options in town with employees who actually enjoy their job and are willing to help, in her own words, you know you can go somewhere else.

My first experience a few weeks ago was great. I went in to get her a nail trim. The staff dubbed…read more"cat whisperer" did her nails. We were a walk in. They take appointments for other services like baths etc, but nails are a walk in service. He did a really great job as it was her first trim so she also did a really great job also. I could see she wasn't stressed so I was excited to bring her back today. But today...I walk in just after 9 and wait my turn only to be told there's no one to do nails until 10. I'm walking in so I guess I could have accepted that. But she let the "cat whisperer" know I was there for a trim and he says "I don't do cats". It was very dismissive. I mouth to her, "he did it last time". She says, "he doesn't do them anymore". Ok, cool. Maybe there was an accident that he no longer does them. Maybe he was promoted from "nail trim" to "washer of the animals" only. I'm not even lowering my review because of him because honestly, after today, I wouldn't want him to anymore. If you're going to have walk in as an option, there should be someone there to handle walk ins - no matter the service. I bought something just so it wasn't a wasted trip. Basically, we (child & pet - do you know the energy that takes - jk) left the house in the rain for nothing. Just a consideration, put the times for walk ins when any service available on your website. Or! Allow us to schedule on the website cat nail trim appointments only. Hung around, went back in at 10 and again for no reason. They can't see her because the nail person, they're backed up. Ok. Just allow us to schedule so the customer doesn't waste their time. I'm only scoring 3 stars because the first time was great and also it's not the employees fault and someone did try to see if nearby stores had a cat nail trimmer.

It's Charlie Blu, the Aussie again, giving my PSA to all my 4 legged furry friends, if you are new…read moreto your forever home, go to this Petsmart on 281, for your puppy training classes. A few months ago, when I was just a tiny 4 month old pup, my parents brought me here for some basic training and it couldn't have worked out any better. You see, I was extremely shy to people and other doggies back then. My dad entered me into the basic class instead of the initial puppy class, because he saw my potential. I just needed to be with some older dogs and it worked. After my 2nd class, I was already coming out of my shell and started to play with the other doggies. By the time graduation came in week 6, I was already the top performer, or at least that is what my mum said. I quickly realized that the classes were for my parents as much as for me. We figured out how to communicate including the basic sit, down, come, leave it and walking on a leash without pulling for starters. The best thing about the classes are that you can get endless treats. Once you figure this out, doing tricks for my humans is not only fun, but tasty, too. Trainers are good, have great patience and offer makeup classes if a conflict arises. Add in the fact that the store has a wide variety of food and snacks and it became the highlight of my week. Come in and try it, and if you are on your best behavior, you might even walk away with a fluffy toy like my yellow chicken. It's great for tossing around during my nightly zoomies.

Everyone was nice especially the tech and front desk. The vet reassured me about my dog.read more

I like this location! It is always very clean, the cashiers are nice, and they are pretty well…read morestocked! There has been a shortage lately of my puppy's food- purina pro plan- but none the less this is the store close to my job so it's convenient!

Clean store, wide assortment of pet related inventories. Staff on entry was polite and throughout…read morethe store helpful and inquiring if I had needs. Thanked me on exit. Can't ask for anything more than that!

I use this location from my aquarium needs. This location has the most beautiful selection for…read moreaquarium plants! They have at least five aquariums filled with live plants! They also have a great selection of fish tropical and saltwater which the upkeeping aquariums is wonderful! They take pride in their face and they take pride in their plans and that service in friendliness and staff is great I recommend this location to everybody for aquarium plants and fish. Trey Coppland ART

The staff there is amazing! They are the sweetest and most professional! Lea, the owner really runs…read moresuch a wonderful business and my little Penny comes out looking spectacular everytime. She's normally a very skiddish girl but she's so comfortable there which is a great sign on its own. And don't get me started on the boutique... the CUTEST clothes, toys, and great treats! We highly recommend!!! And also... extremely reasonable $$!!! Huge perk!

If you're an owner to an anxious pup, you know how hard it can be to drop off your dog for a groom…read more After paying entirely too much at our previous spot, (woof gang) I was willing to try somewhere else. For The Love of Dogs just made sense-- same groom for almost half the cost. I was not disappointed. My border collie is usually an anxious mess without us (my partner and I) but surprisingly was in high spirits when dropping her off. Not sure if it's because it was women owned and operated or because the floors were cushy and soft. Whatever it was, I felt at ease leaving her there for the duration of the ~3 hours. During pick up, they said her paw pad trim was complimentary! (usually a $15 additional fee) That was enough to seal the deal as our new go-to pet grooming salon. Jamie was our stylist and we will continue booking services through her. Thank y'all!!!

I can't say enough wonderful things about this shop! I'm so thankful I discovered them because the…read morecustomer service is outstanding! They actually care, don't make you feel rushed , are so kind & go over everything with you and they sell extremely healthy fish and shrimp! Not to mention their plant game is wonderful! I've purchased Panda Cory's and Bloody Mary shrimp from them so far, as well As my UNS aquarium.. everything is perfect and happy! I'm definitely a customer for life! :)

Found this FAMILY OWNED BUSINESS and it is AMAZING!!!…read more Compacted with beautiful tropical, aquatic (freshwater), and terrarium plants, and almost ALLLL of my FAVORITE FISH. Oh, and the plants... As I was going down the rabbit hole in picking out ALLLL my BEAUTIFUL & HEALTHY fish for my new 75 GAL TANK; They allowed my daughter to play with Banana (?) and Chocolate (?). AND IT MADE HER ENTIRE DAY!!! Check it out, it's so beautifully organized and such a DIVERSE selection!

The staff are very helpful and pleasant. And the selection of animal goods is extensive. And you…read morecan't beat their prices. Much more reasonable than other animal big box store.

Great grooming! Pay for what you need as add ons. Love Kay's special care for our girlread more

Emily and the staff are amazing, since we moved back and we buy all of our special order food from…read morethem. Their customer service is over the top and always so nice. It is nice to know there are still companies that go above and beyond. Thank you to all

Staff was so friendly. This place is like a novelty specialty dog store. I picked up my dog's…read moreChristmas toy and got him his own little pastry.