Been to Petsmart both grooming and the store many times. Seems everytime we go the experiences…read moreget worse. Someone needs to tell your employees when you insult someones dog you insult its owner as well. We are sick of the pot shots and always looking for ad ons or a way to upscharge! If youre employees are not happy with your rates thats between you and them we already agreed to a price at the time we booked the appointment! If you cant groom and bathe a 45 pound dog without complaining or claiming you need more help then maybe you need a career change! We have had our dog to the vet several times and she is not overweight she is a cockapoo and a great animal. I dont walk in your store and tell your people they are FAT or OVERWEIGHT and I dont appreciate it when at 7:30 in the morning 1st thing out of your peoples mouth should have been GOOD MORNING not hey your dog is FAT and insinuating they may need a upcharge! One of our past experiences they upcharged us $10 for lifting the dog on the table (45 lbs) . We are VERY dissatisfied and wont be back! Teach your people some cooth and customer service! I could go off on there appearance which was VERY unprofessional but will save that for another day! We hate to write bad reviews and let it slide last time this time you get it! We debated on coming here again and now really wish we hadn't!

Took our German Shepherd in to be Bathed, Brushed, and Nails ground. She was stinking really…read morebadly. Picked her up and she looked better but when I got her in the truck I noticed a little odor. Was not sure if it was her until I got home. She was not as strong but I could still smell her. When I petted her my hands stunk, too. Her hair looked like it had been brushed a bit but back on her hind-quarters she had had a lot of under fur bunching up. As I petted her and ran my hand across her flank, tufts of hair were flying out. She obviously had been brushed to some extent but not adequately as there was still fur flying. $64 for the whole thing and I think they brushed her a bit, maybe put something on her fur a little to help with some odor but not sure. If they bathed her it was a lousy job as she still stinks. I can smell her when she walks up behind me in my office. It does appear they did her claws. Very disappointed. We have had fairly good results in the past but will probably find somewhere else to go now.

Honestly. Just disappointed by their inability to admit they didn't want to service our dog…read more Our dog was taken in for grooming, it's his first ever grooming appointment. Kind of a big deal for all of us. Roughly 5 minutes after he is dropped off we're called and told he is too difficult and needs to be drugged for future services. Any time he has been to the vet, he is compliant. A little nervous but easy to work with. He wasn't given a chance. Lack of customer service or care. If you simply cannot handle servicing a dog, state that. I'm ashamed. I've never had such a terrible experience for grooming with petco before. I've had difficult anxious dogs in the past who were taken care of extremely well by petco groomers who handled their anxiety and were able to create a safe and comfortable environment.

If I could rate 0 I would. Went in to grab a few more goldfish for my aquarium. Their aquariums…read morewere disgusting & as I am looking at how abandoned these fish are, a HUGE cockroach comes out from underneath. As I look down, there's ANOTHER DEAD ONE IN PLAIN SIGHT. this place is dirty and they do not take care of the animals. I recommend driving the extra bit and going to the petsmart. This is unacceptable. When I said something to the employee about it, she looked at me as if I wasn't speaking english. I did take pictures and will be getting ahold of higher up's!

The main employee/manager seems to be disingenuine. I asked him about whether they still sell…read moreferrets, and he fed me a tale about how the USDA had stopped all sale of ferrets in February 2026. The PetCo down the highway had never heard of this. Neither did a Facebook group of ferret owners that I am a member of. If you aren't able to sell ferrets any longer, just say that. Don't lie straight to my face. What else would he lie about?

Great selection of ball pythons. Got a gorgeous pastel lesser and he is doing great. Healthy…read morelooking animals and good selection. A little bit of this and a little bit of that- they probably have what you need. Most expensive feeders in the city tho- 16$ for a sm rat + md mouse where it is less than 10$ anywhere else.

Very well put together shop. Picked up a piece of driftwood, a filter maintenance kit, some chems ,…read moresome moss and got a chance to check out their fish. Everything looked to be in good shape, healthy and happy, would certainly consider picking up some fish from them, once the need is there!

Clean well taken care of animals with knowledgeable staff. Best place to buy live bugs.read more

It is a sad day when my son gose in to PET LOVERS LANE and NANCY refused to sell him a pet because…read morehe didn't by the supplies at her store and then said he had to pay an up fee he told her he only had the money for the Tiger Salamander. That she had told him that the animal was $20.00 he then called me his mother and I went up to by the animal. I told her there was no sign that says that. but she pointed out a small sign that was up above the hamsters that you would never noticed So Long story short she wouldn't sell and got mad and told me to screw my self. All we want to do is keep our business local to support or community. And this is the way she acts. For use we will be spending our money at Country pets and pond so yes there is another pet store in Warrensburg. Sorry for the long rant just upset and wish my son had a better experience in trying buying a pet he wanted. thanks.

A lot of variety in the freshwater aquatics section, but not the best in the city - some…read morefish-specific stores have more. I went to get some ghost shrimp, all of which died within 24 hours. One was dead when I got them home. It also has that old-time pet store stink, and sadly that's associated with selling puppies, which is something that I don't agree with. They also have baby parakeets, cockatiels and conures in open pens where anyone can reach down to touch/hold them. They seemed scared. Same with Guinea pigs and ferrets. Didn't go over to the puppy section because I just can't do pet store puppies, but at a glance they seemed less lethargic than in other stores. Employees were all high school kids that hadn't been working there long. Most weren't too knowledgeable. A high turnover rate seems likely.

I actually love petland, I just don't like where their puppies come from. They had a variety of…read moreanimals and all of them seemed to be well taken care of and playful! As an animal lover I didn't see a problem!

We love Hollywood Feed. They're always so kind and welcoming when we come in with our dog…read more Yesterday we came in with one of our fosters to give him a bath. It was our first time using the self wash station. It was easy, and once again the staff was great. We always buy a large bag of food when we need to pick up kibble and they never hesitate to ask if we need help getting it to our car.

Friendly and very informative. Love the dog washing stations that are self contained and stocked!read more

I love this pet shop! Always friendly and helpful! Love having a place so close to where I live. We…read moreneed more small and local pet shops like this!

Just stopped in with a friend after Mildred's. This place was fine until my friend and I were…read morelooking at the fresh food fridge. I was looking at the bags to see if there was fresh cat food. My friend and I had been talking looking at the bags and hadn't heard the lady running the store. All of a sudden out of nowhere I hear a very hateful raised voice say "I've asked you 5 times if you're looking for price" I looked at her and told her 1) we never heard her the first time 2) to never speak to her customers in that hateful tone again. I was about to buy treats and fresh cat food. Because of her hatefulness I set everything down and walked my happy butt out. WOULD NOT RECOMMEND IF YOU'RE LOOKING TO BUY FROM KIND LOCAL OWNERS. THIS LADY WAS GOD AWFUL TO BE AROUND AND I WILL NEVER BE GOING BACK. I WILL ALSO TELL EVERYONE I KNOW HOW TERRIBLE THAT LADY WAS. Other reviews mention unwelcoming and rude behavior. This lady is obviously a huge problem! I have since read other reviews and believe that we did experience passive aggressive behavior and feel like we were being judged for what we look like. We are two Hispanic women. Do with that information what you will. I will make it my mission to tell everyone to spread the word about how inappropriate this lady was.

I bought my Sulcata tortoise from here years ago, great shop. Rather go here than the big box store!read more

Update on Ellen (my bearded dragon): She is thriving. We have been diligent in giving her her…read moremedicine as prescribed, as many as they are. I can't feel bumps in her abdomen nor is she acting sluggish. Her gums looks great and she seems happy and vibrant. We have another vet visit in 2 days. The owners of Country Pets and Ponds defended their feeding rituals by saying "that's why we feed them green leaf lettuce, that healthier." No. Use Google. That is not nourishing them - that's cheap. They defended putting their beardies on sand because "we only do that for the adults, not babies." Doesn't matter. They also accused my vet of "thinking she's an expert," even after praising that vet clinic moments before. Dr. Bradley has a PhD, she is an expert. The adolescent beardie in their care had very little water, even with 3 people working, and her/his water bowl was coated with sand on the bottom. So regardless if s/he is breathing it in or not, she's drinking it. Their animals look damaged and uncomfortabl. Go see for yourself. The male owner boasted about his colony of Dubai roaches he raised himself and told me how hard it was to raise them, all the people I know who raise dubias to save money says he's full of it. He just wants my money. ($7 for 24 medium dubias by the way - I can't afford that.) Please don't give them your money. They don't have a clue of what they're doing.

We are taking care of my mother in laws dog while she is in the hospital. So I now have a couple of…read moretrips to Petco logged in. The store is well laid out and the employees are helpful. I did find some of the wild things you can get for pets interesting. Learning a lot at the Petco.

I bought some shrimp here, and before even starting acclimating, 3 had already died in the bag…read more Stupidly, I still acclimated them and added them to my aquarium. Within a week all my fish were dead from ich. Wouldn't recommend any aquatic life from this place. Or if you really want to, please at least quarantine and dose medicines.