We have been using Landscape Creations since 2000 for both our main home and our cottage! They are…read morewell known for the exceptional landscaping they do in North East Ohio, but their nursery is truly a hidden gem! Recently we hosted a Wedding Shower at our cottage. In preparation for the event, Joanne and Pete not only update the landscaping, but they were instrumental in creating beautiful potted plants for the deck and entrance that really made the property look beautiful! Check out their Nursery! It is wonderful!

I was given the chance to walk this property. It is one of the most majestic places I have been…read more The owners couldn't have been more gracious in sharing there beautiful surroundings. They have made a beautiful oasis. Thank you for letting me enjoy your home and gardens.

I am there weekly during the winter for bird food and recently purchased trumpet vine and hanging…read moreflowers.... The plants are large, healthy and of great value. The birdseed is turned over often for freshness. They offer a clip card worth $10 off purchasing 10 bags that are $16.00 and over. Personnel are extremely polite and knoledgable....

I purchased a Little Devil barberry and later sought assistance under what I understood to be the…read morestore's plant guarantee. I brought my bank receipt and photos (per instruction), but the manager declined my request without reviewing either and stated the plant itself would be required. Whether or not my claim qualified, I was disappointed that the information I brought was not considered. As a result, from here on, I will be taking my business elsewhere.

All County Sales, Lost Nation Road, Willoughby, OH…read more I took a new lawn mower to this company. I had put oil in it and should not have. I dropped it off during the first week of May, 2020. I called them back in mid-June as we had not heard from them. The response I recieved was, "Oh, we've been trying to get in touch with you." I asked them what phone number they had, and the gentleman I was speaking with quoted the phone number on which I was speaking with him. Therefore, I know they had my phone number. At this time, the gentleman gave me the amount it would cost if they were to fix it. I gave them verbal permission to fix it. Today, July 15, 2020, I called All County Sales, Lost Nation Road, Willoughby, OH. I gave them my name and asked if our lawn mower was ready for pick up. The lady said, "Oh, we've left messages for you." I stated, "You have not left one message for me. My phone is working and we live just down the street." She told me how much the final charge would be and I asked her when they closed. I immediately walked down to the shop and picked up the mower. The gentleman that runs the store asked where my car was. I told him I walked down and would walk the mower back to our house. (This is the only reason why I selected this store. They are located close enough to where I did not have to lift the mower up into our SUV and lift it back out - my husband is in a wheelchair). Never again!!!!! The gentleman didn't even offer to start the mower. This store is completely unprofessional and dishonest with their follow-up.

The owners/workers ALWAYS have an "attitude". The rudest people you never want to meet or do…read morebusiness with. I have given them many try's, only to experience the same rude attitude. I rather throw the equipment away then but parts from them. NEVER AGAIN will I go there, and will be advising all family and friends to do the same!!!!

Absolutely beautiful arrangement! I placed a last-minute Mother's Day order from North Carolina to…read moreOhio, and it still arrived on time. The flowers were fresh, vibrant, and great quality. Highly recommend!

DO NOT USE Flowers on the Vine! Be extremely cautious if your FTD order is routed to this florist…read morein Willoughby/Willowick, OH. Both my sister and I ordered funeral flowers for my father-in-law's service--one order placed directly through Flowers on the Vine's website and the other placed through FTD via a local florist. Both orders had the correct funeral home, date, and time. I even emailed Flowers on the Vine the day before the service to confirm receipt. When they responded, they sent the wrong order details--my sister's FTD order--which is how I discovered her arrangement had been routed to the same florist. When I arrived at the funeral home an hour before the service, neither arrangement had been delivered. I called Flowers on the Vine twice, left multiple voicemails, and sent an email. No one answered and I received no return call. The funeral home staff checked all entrances multiple times during the service--no flowers were ever found. After the service began, I finally received an email response and went back and forth with the owner over several emails. While I understand mistakes happen, there were multiple opportunities to fix this situation, and no attempt was made to resolve it proactively. At one point, the owner asked ME what I wanted done--despite the fact that no product or service had been delivered. The obvious answer was a refund, which should not have required my suggestion. The owner claimed she had photo confirmation of delivery. When I requested it, she sent a photo of the outside back door of the funeral home--with NO FLOWERS VISIBLE. This is not proof of delivery. She then stated that drivers are "skittish" about taking photos inside funeral homes, which doesn't explain why there were no flowers in the exterior photo. This is also when I learned deliveries are handled through DoorDash. I was also unable to get a clear answer about whether there were other flower deliveries for the service, which meant we couldn't properly thank other senders. I requested refunds for both orders on January 9. By January 15, no refund had been issued, and the florist my sister ordered through had to call to get the FTD order refunded. After I followed up multiple times with no response, my dad's direct website order was finally refunded on January 18. NEITHER REFUND WAS PROCESSED WHEN PROMISED--only after persistent follow-up (multiple voicemails left and 15+ emails over 9 days). This experience felt disorganized at best and dishonest at worst. The only reason I chose this florist was because they ranked highly in Google search results. If I had not been physically present at the funeral, my family would never have known the flowers were not delivered--which is especially concerning for anyone sending flowers from out of town. Additionally, the business phone number has no identifying voicemail message, calls frequently go unanswered, and communication is extremely unreliable. This was an unacceptable experience during a very sensitive time. I would strongly advise choosing another florist.

I would not reccomend this shop for wedding florals. Very disappointed with my experience ordering…read morefrom this florist. The biggest issue was the complete lack of communication. I was essentially ghosted three separate times during the ordering process. First, I submitted an inquiry through their website and never heard back. After two weeks, I went into the shop and was told someone would call me that day or the next. Another week passed with no response, so I had to follow up again myself. When I finally spoke with the designer, I emailed multiple inspiration photos showing exactly what I wanted: three bouquets with pastel pink and ivory flowers. She said she could do it and would call me the next day with a quote. Instead, I didn't hear from anyone for almost three weeks--until the day before pick-up, when they called asking if I was coming to get my order. By that point, I had already started making plans to arrange flowers myself because I assumed they weren't going to follow through. When I picked up the bouquets, they were bright red and looked nothing like the photos I had sent. To their credit, they did fix the color issue before the wedding, but I was still disappointed with the size and quality of the bouquets for what I paid. Grateful for the ladies at the counter that were very kind to me every time I came in. The flowers worked out in the end, but the stress and lack of communication made this experience far more difficult than it needed to be.

The arrangement they did for us was amazing. It was for our cousins wake at Brickman's. He was a…read morecolor guard for the VFW and I asked for a red rose, a white carnation and their choice of a blue flower be added to the secret garden planter. It was absolutely beautiful! Thank you so much!

Havels is my defiant go to florist. From the amazing flowers they put together for my beautiful…read moredaughter's funeral ( country wildflower look) with her favorite colors worked in beautifully. The hanging baskets are so hearty and beautiful too. Also, have a great selection of perennial flowers. Always helpful on what would do best is certain areas. And BEST OF ALL they won't break the bank on pricing. Highly recommend

I ordered flowers the other night to be delivered today 10/5. My sister turned 21 today and I…read morewanted to make sure she felt super special! I listed my name as a contact and they called and let me know it was about 80° there (I'm in CA, this was OH), and they didn't want the flowers to get ruined if no one was home. I let him know someone would be home and they delivered them promptly. Superb customer service. Beautiful flowers!!! I've ordered here for years and they always make beautiful arrangements and have the freshest flowers!