Pro-Safe Insulation arrived on time. Men went to work right away. All was going well until...the…read morestepped on my ceiling drywall. I immediately asked the worker what happened. He m,emetic nail pop and nothing else. I waited, and did not accept the non-response well. I called the company and expressed my concern that the worker seemed non-chaalant about what happened, and wondered if Pro-Safe would take care of it. Immediately I heard, the contract states we are not responsible for 'mail pops and other consequential" damages. I asked to hear from the owner. Jeff called and immediately went on offense about how dare I insinuate his company was not reputable and so on...although I dont believe I insisted such. Again he mentioned that Pro-Safe was not responsible for nail pops...that stuff happens. Mind your, at this point, no one looked at the ceiling from the inside. He simply defended that his guys stepped on a beam causing a nail pop. Hang in there...photos to follow. Finally, one of his guys looked at the damage and agreed...a bit more than a nail pop. He proceeded to tell me that something gave way in the attic, a guy lost his balance and stepped on the ceiling. He caught himself but the weight bowed and cracked the ceiling. Accidents happen. Jeff and I talked again, both a bit calmer. He agreed to send a guy out to repair the ceiling and agreed to take the bill. The drywall person Jeff sent was excellent. However, there is only so much one can do on a ceiling repair without painting the entire ceiling. So, while the damage is gone, the mismatch remains. Lessons here for me: Stay calm, even when the owner is not. Convince them to assess before citing contract language. For the owner: Get facts first...all the facts. Before you cite a routine nail pop, someone should assess. Expect owners to get excited when one of your guys nearly comes through the ceiling. Bottom line: Workers were efficient, got the job done in a few hours. Not sure if I'll see an ROI but that is what happens with insulation...you hope for improved comfort. All in all, would have been much better without the damage.

Did a good job and were quick and through. Guys arrived on time for each appointment.read more

They gave me a call and let me know not only that they do not supply the service I was requesting…read morebut they referred me to another company. Thank you for the excellent Customer Service, which is difficult to find these days. James

Chris and his team were fantastic to work with. We originally got our estimate and walk through…read morewith Chris on our attic issues in the fall, took some time to sort out how we wanted to go about the needed repairs, and finally scheduled with his team in February. The communication throughout was great, and they took their time explaining the process and the why behind all the steps they would take. Harrison and the team took fantastic care of our home during the repair and install day. Covering the floor with paper, cleaning up (including mopping) their way out, and thorough documentation of their work. Highly recommend Dr. Energy Savers for any insulation project

Need attic insulation? I just had Steve, owner, at All…read moreSeason insulation come to do an assessment and give me a quote. The west bedrooms are so hot in my ranch house. He looked at my insulation and said it was quite sufficient. And then proceeded to inspect, evaluate my hvac ducting and gave me some great ideas to try! He's honest, very nice and extremely helpful. He went out of his way and told me things an hvac company did not tell me (plus they wanted me to spend about $7k). I highly recommend him for at least an inspection if you need it.

Had my garage attic and walls insulated. Very pleased with the job. Tony and his crew are very…read moreprofessional, efficient and knowledgeable. They went over every step of the process. Before and after. Competitive pricing. Highly recommended.

We hired this company last year to insulate our home. They did a full attic tune up, installed…read moretheir polyshield everywhere, and did a number of non-insulation things to cut our bills, like lowering the temp on our water-heater, which wasn't appreciated. I'm seeing what a waste of money it was now because our house is still leaking heat, creating huge icicles all over and water damns that are leaking through the walls, the we're still the first on the street to have all the snow melted off our roof. It's exactly what I was seeing last year that led me to hire them. I feel like we were hoodwinked.

We had the energy barrier installed in our attic and above our great room. It's made the house more…read morecomfortable, and our great room is 2 degrees warmer since the install. The installers built 2 inch foam boxes to cover each can light, and were very efficient to get our attic and great room covered with the energy barrier. I'd recommend Midwest Energy Management, if you want to save money, and quit wasting energy!

I had some bad storm damage a couple years ago.... My insurance was jerkin me around not wanting to…read morepay it. Bone Dry stepped in and took over the fight with my insurance repeatedly contacting them, providing arguments and proof of why it should be covered.... Long story short, I ended up getting both my home AND my detached garage fully covered. I'm so very thankful to Bonedry for taking on the stressfull handling of my claim making sure my coverage was honored as it should be! My roof looks beautiful and I would recommend Bone Dry to anyone and use them again should I ever have the need! A++++! Ohh... And both roofs were replaced within a single day! Phenomenal!

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

I got a quote from them in 2019. My granddaughter was diagnosed with cancer shortly after this,…read morethen Covid hit so insulation priorities weren't so important. I finally requested a new quote this spring. The exact same job I was quoted in 2019 was almost 3X higher! That's 3X in six years! Original quote was $1800 in Feb 2019, new quote was $5300 for the exact same thing. So I did some research to see if I was over reacting. I reached out to ChatGPT to see if labor and material costs had increased enough to justify the new price. It said no way! No, the $5,300 quote is not fair. If: The scope hasn't changed The spray foam type and thickness are the same They never came out to remeasure The original 2019 quote was $1,800 Then jumping to $5,300 (an almost 300% increase of the original cost) is well beyond reasonable, even accounting for: 45% material increases 20-30% labor cost hikes Higher fuel and insurance costs What Would Be Fair? Using the 2019 price as a base: Factor Estimate Increase Adjusted Price Materials (open-cell) ~45% ~$2,610 Labor/overhead/fuel/etc. ~30% ~$3,400 max A reasonable 2025 price: $2,800-$3,400 Not $5,300. So I checked Gemini and Grok AI engines to make sure I covered all bases. They confirmed that the the price increase was unjustified. Grok said: The nearly 300% increase exceeds general inflation (~20-30% from 2019-2025) and construction cost trends (~40-50% per Turner Building Cost Index). Insulation-specific increases (50-100%) suggest a $1,800 job in 2019 should cost $2,700-$3,600 in 2025. Gemini said: a near 300% increase (from $1,800 to $5,300) in 6 years is at the very high end of what might be considered justifiable given the market conditions. Increases of 50-100% (or even up to 150%) for some materials and services over that period have been seen, but 300% is extreme. Given the ridiculous price increase, I would be very leery of using them based on their pricing model. As all 3 AI engines suggested, Get Multiple Quotes: Contact 2-3 local contractors for competitive bids.

We had them spray in foam installation into our walls. They did have an issue with equipment the…read moreday of and were only able to do 1/2 of the house, came back the next week to finish. Wonderful people to work with. The guys working cleaned up and were polite. We felted bad because it was so hot we were giving them water. Looking forward to feeling a difference in our home. I would recommend them to work with.

Five stars, ten if I could give them. Sustainergy's Co-Op organization means every employee is…read morealso an owner, and that makes a huge difference. Julian, Tre and Mike were prompt, professional, cordial, communicative and efficient. They sealed up all the air leakage points in our attic, rerouted our bath fan vents for efficiency, improved our soffit baffles and raised our blown in insulation from R9 to R60. Our house is two degrees cooler already. They even found and fixed a gap in a flexible air duct we could not find that had been allowing birds to get into our ducts. They took before and after pics and sent them to us for our files, covered everything and left our house with no mess whatsoever.

I have an older ~1910 home, and we have had some serious challenges keeping the 3rd floor properly…read moreheated and cooled. Our third floor had been finished but not insulated, resulting in some very steep energy bills in the summer and winter, not to mention many sweaty/frigid days. Lewis was very patient with me as I explored my options, made some very helpful recommendations for other projects around the house, and provided the most reasonable price. He provided plenty of details about what his team would do without being overwhelming, and answered all questions I had. The team was in and out in less than a day, with very minimal modifications made (just a few access holes cut out), and were very professional in their work. Just with adding insulation on the 3rd floor, the entire house feels much more regulated temperature-wise, and I'm sure the energy bills will reflect the upgrades very soon. I will certainly be reaching out to them again for future insulation and energy-saving projects.

Synopsis - Mooney and Moses (Overhead Door) charged to install 13" of blown in fiberglass…read moreinsulation. M&M only installed 8" (40% less) but still charged for 13". M&M will not return phone calls and the salesperson was combative when challenged on their cheat. AVOID AT ALL COSTS Full in-depth issue below: Contacted Mooney and Moses (subsidary of Overhead Door) to quote installation of additional insulation to bring us to an R49 or R60. House was built in 1996 and has 12.5" of insulation for an existing R30 ( I found the paperwork stapled into the attic after I inspected M&M insulation install) M&M sent a salesperson to quote the install in August. She quoted some odd things, such as PSK paper having an R10 value, so we spent a few weeks going back and forth trying to get a cut sheet from the salesperson Kimberly Quinn. We finally got a contact to verify the PSK R value in early September - by this time I had to travel out of town and we tried to reconnect with Kim in the end of September. Weeks go by and I finally call M&M and the original salesperson had quit. M&M wanted to send out another person to requote the install. We agreed and in the middle of October their Salesperson John Smith came out to quote the job. We explained to him our concerns. He figured the area to be ~1,000 and then he sent us a quote the next day. (John nor Kim never did inspect the attic which in hind sight was very odd) I paid Mooney and Moses $100 down on an $760 installation for 13" of blown in fiberglass insulation plus $100 to extend baffles in attic. I was told I'd be contacted to schedule the install. I finally called over a week later and the less than friendly scheduler says they'll be there Thursday in the morning. I tell her no, I work and I need a Friday afternoon. She's says they are busy but schedules me for November 5th and says they will call on Thursday the 4th to confirm. November 4th comes around and no phone call. I call to verify and it's obvious they didn't have me on the schedule. They take my number and call me back later, saying they will be there in the morning on the next day. I tell them no, I need afternoon, and they finally come back to the phone and tell me they will be there between 12 noon and 5 pm. I ask if they will call before arrival and she says no. FIVE HOUR INSTALLATION WINDOW WITH OUT A PHONE CALL? Anyway not always trusting contractors I made sure I photographed the attic prior to the install. Installers come on November 5th and are nice and courteous. They never did call but did arrive at 1pm. A week goes by and I got curious and decided to inspect the attic and low and behold they have only blown in ~6-8" of insulation BUT I was still charged for 13" of insulation. I call M&M to see how we will remedy this. Billing tells me I need to call the salesman. I call John Smith and he is immediately combative, telling me they have been in business for X amount of years and how did I know they didn't blow in 13". I told him I took photos and he immediately changed his tone and asked me to email him the photos, although I did not have a warm and fuzzy from out exchange. I didn't receive a follow up so I contacted M&M again. I left messages for two days for the OPs manager. And then when I would call I was told their OPs manager Beverly Fitzsimmons had just left for lunch, she'll call you right back. Then when I didn't get a return call, I was told 'oh she just left' when I called again. I finally got ahold of a woman who claimed to be a general manager. She said they were busy and wouldn't have time to come out and verify what they actually installed. She was less than friendly and wanted to know how much money I wanted back. I told her I wanted to pay for what I received, nothing more, nothing less. I told her I think they blew in between 6 and 10" and that would mean I overpaid by ~$200. She said she would adjust my account. Essentially they didn't care that they overcharged, they just wanted me to go away. What about the person who didn't document or double check their install? How many other people have been overcharged? Now 3 days later I have seen nothing on my AMEX and have heard nothing from Beverly Fitzsimmons or John Smith. I have since filed a dispute with AMEX and contacted the Better Business bureau. John Mattarese with WCPO is next. In conclusion a shady company who cares only about swindling as many people as they can - AVOID AT ALL COSTS.