After considerable time & effort spent trying to dislodge a jammed key from the ignition of our 96 Doge Caravan, I contacted Dave & he quickly determined how to remove it & dismantle the lock assembly for further examination. In an effort to save us money, he first attempted to rebuild the defective part but was eventually forced to replace it with a new one, which fixed the problem. I was impressed that despite his busy schedule, he made our call a priority & took the time to explain the process from start to finish. If you're looking for honest, courteous, & reliable service, I strongly recommend Dave & his many years of experience at Pete's Lock Shop! read more